Title: Hotel Metropol & Spa Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=4300&destination=Zermatt%2C+Valais%2C+Switzerland&selected=1093619&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Metropol & Spa Travelers can recharge in the indoor pool, admire mountain views from their rooms, or relax while children enjoy the playground at this welcoming retreat. ## Photo gallery for Hotel Metropol & Spa ![Indoor pool, sun loungers - Hotel Metropol & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/368c0d46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - Hotel Metropol & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/5d051af7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Metropol & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/2344008a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Metropol & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/9e56b17b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Metropol & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/8e65e80e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Metropol & Spa, near Zermatt-Matterhorn Ski Paradise, offers a breakfast buffet, indoor pool, sun loungers, garden, and a cozy library. Children enjoy a playground, and the attentive staff consistently impresses visitors. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1093619&PinnedHotelID=1093619&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Single Room ![Standard Single Room | Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/7ce4447e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review - 129 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/63208078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 2 reviews - 205 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Superior Double Room, Mountain View (Matterhorn) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/3fe288ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Mountain View (Matterhorn) 9.8 Exceptional 8 reviews - 269 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room Single Use, Mountain View (Matterhorn) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/3fe288ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use, Mountain View (Matterhorn) - 269 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Economy Twin Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/246a7a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room - 205 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Economy Double Room, 1 Queen Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093619/b62aa2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, 1 Queen Bed 10.0 Exceptional 1 review - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Metropol-Spa.h1093619.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Metropol-Spa.h1093619.Hotel-Information) ## About the neighborhood Located in Zermatt, Hotel Metropol & Spa is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. [Visit our Zermatt travel guide](https://www.expedia.com/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02150%2C7.74969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tmniq4WgO4QBW1Xv6epJadMl4Qg=) Matterstrasse 9, Zermatt, VS, 3920 ### What's nearby - ![Zermatt-Matterhorn Ski Paradise](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 miles - ![Zermatt - Furi](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 3 min walk \- 0.2 miles - ![Furi Ski Area](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 3 min walk \- 0.2 miles - Matterhorn Museum 3 min walk \- 0.2 miles - Zermatt–Sunnegga Funicular 3 min walk \- 0.2 miles ### Getting around - Zermatt Gornergratbahn Station 6 min walk - Sion (SIR) 77 min drive ### Restaurants - Walliserkanne 5 min walk - McDonald's 5 min walk - Le Petit Royal 5 min walk - Parkhotel Beau Site 3 min walk - Restaurant Derby 4 min walk ## About this property ### Hotel Metropol & Spa Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Metropol & Spa. Treat yourself to a massage at Metropol Spa, the onsite spa. The on-site local cuisine restaurant, Mountain View, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a library. Other perks include: - An indoor pool along with sun loungers - Free train station pick-up, babysitting (surcharge), and luggage storage - Multilingual staff, a front-desk safe, and laundry services - Smoke-free premises, massage treatment rooms, and an elevator - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Metropol & Spa offer comforts such as pillow menus and bathrobes, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with cable channels - Refrigerators, heating, and daily housekeeping ## Similar properties ![Sauna](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/c62c2606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 310 reviews $250 nightly $270 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 636 reviews $320 nightly $342 total Apr 21 - Apr 22 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pollux Zermatt City Centre - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free train station pick-up shuttle - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Mountain View ### Things to do - Full-service spa - Gym - Hot tub - Indoor pool - Library - Playground - Sauna - Ski storage - Steam room ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Indoor pool - Laundry facilities - Playground ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Hot tub - Sauna - Spa treatment rooms - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Lever door handles - Stair-free path to entrance - Well-lit path to entrance ### More - 1 building - 4 floors - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Connecting rooms available - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 10:00 PM ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 120.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CHF 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision Children under 10 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ## Frequently asked questions ### Does Hotel Metropol & Spa have a pool? ### How much does it cost to stay at Hotel Metropol & Spa? ### Is Hotel Metropol & Spa pet-friendly? ### How much is parking? ### What time is check-in at Hotel Metropol & Spa? ### What time is check-out at Hotel Metropol & Spa? ### Where is Hotel Metropol & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Metropol & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 148 8 - Good 43 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### John Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible view from the dining room. Short walk 300m to lift passes and the funicular. ![](https://a.travel-assets.com/ugc/hotel-reviews/c16f60b7-5112-4961-bacd-6ca403e76916-1774798253637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Lorna Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Stephanie at the front desk was outstanding. She helped me with finding medical assistance, recommendations for restaurants and basic room inquiries. The hotel is an awesome location and the spa amenities were very relaxing with a view of the Matterhorn (breakfast as well). Glad we chose to stay there! ##### Lorna Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Hailin Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect hotel at Zermatt We absolutely love our stay at Metropol Spa Hotel. The views, the swimming pool/spa, the proximity to everything, the services, the room size and the friendliness of the staff, everything was perfect, and we would highly recommend this hotel to anyone who is seeking a comfortable time at Zermatt. ![](https://a.travel-assets.com/ugc/hotel-reviews/5ffb720a-c59f-4871-bb9a-9baf4baff1e5-1758622415910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hailin Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Pei-Wen Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, great staff and wonderful Matterhorn view from room! Highly recommended! ##### Pei-Wen Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Xavier Mar 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, conveniently located, incredible views from dinning room, pool and our room ##### Xavier Verified ### 10/10 Excellent #### Qing Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, very good food, great location. ##### Qing Stayed 4 nights in Aug 2024 Verified ### 10/10 Excellent #### Steven Jun 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with wonderful staff. ##### Steven Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Amin Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing hotel and staff! really felt like home. ##### Amin Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Scott L Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermatt Ski trip Great location, great spa facilities and the staff was wonderful. We thoroughly enjoyed our time and would definitely stay here again on a future trip. ##### Scott L Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Lawrence Jul 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfectly located in Zermatt’s center, incredible Matterhorn views from Pool, dining room, and garden; friendly staff, clean, incredible desk! Hope to return. Owner very outgoing with guests. ##### Lawrence Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### JOSEPH Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Very good restaurant. ##### JOSEPH Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### EDWIN KEE CHEONG Sep 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room, the views, the staff, the location, everything is perfect ##### EDWIN KEE CHEONG Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Robert Sep 23, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Hotel was exactly what we wanted. Fantastic views and superb service by all! Breakfast was delicious and very pleasant. ##### Robert Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Aelee Aug 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very kind hotel staffs, clean room, great facilities and family & kids friendly hotel! Thanks a lot for wonderful vacation! ##### Aelee Stayed 5 nights in Aug 2023 Verified ### 10/10 Excellent #### MIGUEL Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was in an excellent location!! Very close to the Sunnega lift and the Green line bus that takes you from lift to lift. Breakfast included was convenient. Having the spa after a long day was very needed! ##### MIGUEL Stayed 6 nights in Mar 2025 Verified ### 10/10 Excellent #### Chi hing Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was good. The room was clean and the Matterhorn view was excellent. The hotel also offered us the shuttle between the train station. Overall quality was good. ##### Chi hing Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### David Sep 10, 2023 Liked: Amenities The room was clean, spacious and our view of the Matterhorn was like out of a storybook. Absolutely loved the pool and hot tub, which we used every day! ##### David Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Karen Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent 3 nights here in October and really enjoyed our stay. The room was very comfortable and spacious, the breakfast was great with an excellent variety of hot and cold food, and the hotel was in a good location within walking distance to everything. But most importantly, the staff were fantastic! You felt as though you were staying with family. Would highly recommend and definately stay here again! ##### Karen Stayed 3 nights in Oct 2023 Verified ### 10/10 Excellent #### William Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel with friendly staff. We loved this hotel. The staff were very friendly and remembered who you were. The facilities were excellent and we used the pool and spa every day. The views were simply stunning from our balcony and from the pool area. Breakfast was very good, plenty of options, including some freshly cooked to order options. We were even gifted some local cheese when we left. I would stay here again in a heartbeat and recommend it to anyone looking for a lovely hotel in Zermatt. ##### William Stayed 6 nights in Jul 2024 Verified ### 10/10 Excellent #### Mr. Lynn Sep 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Recommend this older style Hotel. It appears to be family owned and run.. The staff were always helpful. Free transfers from train station. Excellent indoor pool, hot tub, sauna.. Very close to train and restaurants.. Views of the Matterhorn.. ##### Mr. Lynn Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Leslie Oct 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very warm and friendly, even gave me some cheese to take with me when I left! Generous breakfast. Best of all - an empty pool with a view of the Matterhorn, jacuzzi, steam room, and sauna - all impeccably clean. Room very reasonably priced for a single traveller- first time I have had a single trundle bed so as not to waste room size-very practical. Everything I needed. ##### Leslie Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Jorge Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very satisfied with my 3 night stay at the Metropol in late September. I had a single room which was a good size and had nicely renovated bathroom and a view of the river (and the Matterhorn, if I popped my head out and looked to the right). Room was very functional (including mini espresso machine) and kept very clean by housekeeping. Great location - I easily walked everywhere I wanted to go. Fantastic breakfast. Staff was pleasant and helpful. SPA and pool area was icing on the cake. Will definately stay here again. ##### Jorge Stayed 3 nights in Sep 2024 Verified ### 8/10 Good #### Susan Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I rarely take the time to write reviews, but I’d be remiss to not comment on my stay. Is it the most modern hotel? No. It is modest and a bit outdated but it is very clean and the staff is exceptionally friendly. We spent most of our time hiking, shopping, and dining, so for the purposes of having a clean, safe place to lay your head, it was perfect. Reasonably priced for the area. Walkable to everywhere. Rush of the river lulls you to sleep each nite. My only complaint is that the room got quite warm at times (I was there in July - no AC). Keeping the windows open at night worked fine, but if you had a light on, expect a few moths to find their way in. I would absolutely stay here again. ##### Susan Stayed 5 nights in Jul 2024 Verified ### 8/10 Good #### Tara Dec 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient location! Only a couple of minute walk from the train station and everything in town! It's an amazing town! It was cloudy/snowy during our stay, but for the 10 minutes the Matterhorn tried poking through the clouds, our view from our room was amazing! (Even without seeing the Matterhorn, it's a great view!) They have a free shuttle, which we used upon arrival, however, it doesn't run until 8am, so we had to walk to the train station (in the snow) when we left :/ The sauna didn't open until 3pm, which was a bummer for us, since we wanted to do that on our cloudy day, but that certainly didn't ruin our incredible time! Front desk staff were incredibly friendly and helpful! Even loanded us outlet adapters so we could charge our phones! Oh, and the heated bathroom floors!! ##### Tara Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Richard Sep 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was so friendly and helpful! They corrected my booking error with no problem! The hot tub and sauna were wonderful after our hikes! The views of the Matterhorn were spectacular! And the heated bathroom floors were a great Plus!! Highly recommend! ##### Richard Stayed 3 nights in Sep 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Hotel Daniela](https://www.expedia.com/Zermatt-Hotels-Hotel-Daniela.h1093621.Hotel-Information) - [Hotel Garni Matterhorn Focus AG](https://www.expedia.com/Zermatt-Hotels-Hotel-Garni-Matterhorn-Focus-AG.h2966410.Hotel-Information) - [Hotel Simi](https://www.expedia.com/Zermatt-Hotels-Hotel-Simi.h1379243.Hotel-Information) - [Casa Della Luce by Zermatt Premium Apartments](https://www.expedia.com/Zermatt-Hotels-Casa-Della-Luce-Appartments.h3799410.Hotel-Information) - [Hotel Excelsior](https://www.expedia.com/Zermatt-Hotels-Hotel-Excelsior.h1093616.Hotel-Information) - [Silvana Mountain Hotel](https://www.expedia.com/Zermatt-Hotels-Silvana-Mountain-Hotel.h7565843.Hotel-Information) - [Matterhorn Lodge Boutique Hotel & Apartements](https://www.expedia.com/Zermatt-Hotels-Matterhorn-Lodge-Hotel-Appartements.h8025989.Hotel-Information) - [The Omnia](https://www.expedia.com/Zermatt-Hotels-The-Omnia.h1513778.Hotel-Information) - [Hotel Monte Rosa](https://www.expedia.com/Zermatt-Hotels-Hotel-Monte-Rosa.h6480222.Hotel-Information) - [Cervo Mountain Resort](https://www.expedia.com/Zermatt-Hotels-CERVO-Mountain-Resort.h2840541.Hotel-Information) - [22 Summits Boutique Hotel](https://www.expedia.com/Zermatt-Hotels-22-Summits-Boutique-Hotel.h31000230.Hotel-Information) - [Europe Hotel & Spa](https://www.expedia.com/Zermatt-Hotels-Europe-Hotel-Spa.h971729.Hotel-Information) - [Hotel Restaurant Le Mazot Zermatt](https://www.expedia.com/Zermatt-Hotels-Hotel-Restaurant-Le-Mazot-Zermatt.h112042759.Hotel-Information) - [Haus Haro by Zermatt Premium Apartments](https://www.expedia.com/Zermatt-Hotels-Haus-Haro.h16898030.Hotel-Information) - [Hotel Basecamp](https://www.expedia.com/Zermatt-Hotels-Hotel-Basecamp.h24157612.Hotel-Information) - [Grand Hotel Zermatterhof](https://www.expedia.com/Zermatt-Hotels-Grand-Hotel-Zermatterhof.h991444.Hotel-Information) - [Hotel - Steakhouse Cheminée](https://www.expedia.com/Zermatt-Hotels-Hotel-Steakhouse-Cheminee.h19224556.Hotel-Information) - [Hotel Hemizeus & Iremia Spa](https://www.expedia.com/Zermatt-Hotels-Hotel-Hemizeus.h1353367.Hotel-Information) - [Hotel Elite Zermatt](https://www.expedia.com/Zermatt-Hotels-Hotel-Elite-Zermatt.h971728.Hotel-Information) - [Hotel Ambassador Zermatt](https://www.expedia.com/Zermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information) - [Flights to Visp District](https://www.expedia.com/Destinations-In-Visp-District.d553248635975752250.Flight-Destinations) - [Visp District Vacations](https://www.expedia.com/Visp-District.d553248635975752250.Destination-Travel-Guides) - [Car rentals near Visp District](https://www.expedia.com/Destinations-In-Visp-District.d553248635975752250.Car-Rental-Destinations) - [Visp District Vacation Rentals](https://www.expedia.com/Destinations-In-Visp-District.d553248635975752250.Vacation-Rental-Destinations) - [Things to do in Visp District](https://www.expedia.com/Things-To-Do-In-Visp-District.d553248635975752250.Travel-Guide-Activities)