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Grand Hotel Zermatterhof

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sauna, hot tub, steam room, body treatments, aromatherapy
Sauna, hot tub, steam room, body treatments, aromatherapy
Lobby
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room (Matterhorn View)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet - Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Classic)

Superior Suite, 1 Bedroom (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Matterhorn View)

Superior Suite, 1 Bedroom (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 818 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Chalet)

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 700 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room (Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room With Matterhorn View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room With Matterhorn View

  • Sleeps 2
  • 1 King Bed

Classic Superior One Bedroom Suite

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Chalet Suite with Balcony

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Double Bed

Chalet Suite with Matterhorn View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Corner One Bedroom Suite With Matterhorn View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

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About the neighborhood

Map
Bahnhofstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Mountaineers Cemetery - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Luxury boutique hotel near Matterhorn Museum
Located close to Mountaineers Cemetery, Grand Hotel Zermatterhof provides a free breakfast buffet, a terrace, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to reflexology, a sports massage, or a body treatment at Vita borni, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks include:
  • An indoor pool with sun loungers
  • Free train station pick-up, bike rentals, and babysitting (surcharge)
  • A banquet hall, a 24-hour front desk, and wedding services
  • Laundry services, a computer station, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 69 individually furnished rooms include comforts such as 24-hour room service and pillow menus, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Childcare services, electric kettles, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian

Similar properties

Exterior

Mont Cervin Palace

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 182 reviews
$694 nightly
The price is $730
Jul 9 - Jul 10
Total includes taxes and fees
Mont Cervin Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Brasserie Lusi
  • Gourmet Prato Borni
  • saycheese!

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between September 23 and December 7.
The property will be renovating from June 24 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per day

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Does Grand Hotel Zermatterhof have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from June 24 2025 to November 30 2025 (completion date subject to change).

How much does it cost to stay at Grand Hotel Zermatterhof?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Zermatterhof on Jul 10, 2025 start from $612.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Zermatterhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at Grand Hotel Zermatterhof?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Zermatterhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Zermatterhof?

Check-out is at noon.

Does Grand Hotel Zermatterhof provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Zermatterhof located?

This family-friendly Zermatt hotel is located on the boardwalk/promenade, just steps from Matterhorn Museum and Mountaineers Cemetery. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Grand Hotel Zermatterhof Reviews