Exterior

Reviews of Hotel Washington

4.5 out of 5
Hotel Washington
515 15th Street, NW, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1116 out of 1669 reviews" "
Rating 8 - Good. 308 out of 1669 reviews" "
Rating 6 - Okay. 138 out of 1669 reviews" "
Rating 4 - Poor. 58 out of 1669 reviews" "
Rating 2 - Terrible. 49 out of 1669 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only gave it a 4 because the room I selected was especially small and facing the generator. But, in fairness, this was graduation weekend and everything was sold out unless you wanted to pay $1000 plus for a room at the JW.
Stayed 2 nights in May 2024
Response from Alexandria on May 25, 2024
Thank you for sharing your experience with us. We appreciate your understanding during such a busy time, especially with the graduation weekend rush. We apologize for the smaller room and the view, and we hope you still enjoyed your stay despite these inconveniences. Should your travels bring you back to DC, we would love the opportunity to welcome you again and provide a more comfortable room.

10/10 Excellent

Yifeng

Stayed 2 nights in May 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful
Stayed 5 nights in May 2024
Response from Alexandria on May 25, 2024
Thank you for your kind words about our staff! We're thrilled to hear that everyone was nice and helpful during your stay. Your positive feedback is greatly appreciated, and we'll be sure to pass it along to our team!

10/10 Excellent

Elena V, Sunny Isles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfy bed,pillows and bedding,very welcoming atmosphere in the lobby and bar,very friendly and helpful staff at front desk
Stayed 3 nights in May 2024
Response from Rooms Management Team on May 24, 2024
Hello Elena,Thank you for letting us about your great stay with us. We are super happy to know you enjoyed your stay and that our staff went above and beyond! Thank you!

10/10 Excellent

Libby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for exploring the DC area. Nice accommodations, clean,updated,comfortable bed. We did not try the restaurant but walked to several that are close by. Short trip from the hotel to Regan airport.
Stayed 4 nights in Apr 2024
Response from Rooms Management Team on May 24, 2024
Hi Libby, Thank you for letting us about your great stay with us. We are super happy to know you enjoyed your stay and that our staff went above and beyond! Thank you!

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the White House and museams.
Stayed 4 nights in May 2024
Response from Rooms Management Team on May 24, 2024
Hello Daniel, We are happy to see you had a great stay with us. Thank you so much for your business. Best Regards,

10/10 Excellent

Desiree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful and the room was a lot bigger than it looked online!!
Stayed 2 nights in May 2024
Response from Rooms Management Team on May 24, 2024
Hello Desiree, Yayyy!! We are so happy to know you enjoyed your stay with us. Thank you for your business, much appreciated. Thank you,

6/10 Okay

Jeannelle, Seattle

Business traveler
Liked: Staff & service, property conditions & facilities
Rooms were smaller than expected for the price. The room smelled like mildew and it was very muggy. The rooms aren’t very soundproof so you can hear everything in the hallways. But the staff are very friendly and accommodating.
Stayed 4 nights in May 2024
Response from Alexandria on May 20, 2024
Thank you for sharing your feedback about your recent stay with us. I'm sorry to hear that the room size did not meet your expectations and that you encountered issues with the room smelling like mildew and being muggy. Additionally, I apologize for the lack of soundproofing that affected your comfort.On a positive note, I'm glad to hear that our staff were friendly and accommodating during your stay. We take great pride in providing excellent service, and your kind words mean a lot to us!

10/10 Excellent

Krista, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent location.
Stayed 5 nights in May 2024
Response from Alexandria on May 20, 2024
Your 5/5 rating means a lot to us, and we hope to have the pleasure of welcoming you back soon. If there's anything we can do to make your next stay even more enjoyable, please let us know!

10/10 Excellent

DANIEL, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room, amenities and view!!! It is such a beautiful hotel
Stayed 4 nights in May 2024
Response from Alexandria on May 17, 2024
Thank you so much for your kind words! We're thrilled to hear you enjoyed our amazing staff, room, amenities, and the view. We take great pride in making our hotel a beautiful and welcoming place for our guests. We can't wait to welcome you back for another fantastic stay!

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the White House, public transportation nearby. Very good location all around. Very expensive to really do anything in the area that’s not in the Mall, so be prepared for that. Room was ok kind off a strange decorating theme 90’s contemporary if that makes any sense. All in All it was a good hotel with great location.
Stayed 4 nights in May 2024
Response from Alexandria on May 17, 2024
Thank you for your feedback! We're delighted to hear you appreciated our prime location close to the White House and convenient public transportation. We strive to offer our guests a comfortable stay and unique experience, so your thoughts on the room's decor are valuable. Washington DC can indeed be pricey, but we're glad you enjoyed your time exploring the area. We hope to welcome you back soon for another great stay!

10/10 Excellent

Troy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very, very small.
Stayed 3 nights in May 2024
Response from Alexandria on May 16, 2024
Although the rooms were not up to your standards, we are thrilled to see you still enjoyed the rest of your stay! Thank you for choosing Hotel Washington!

10/10 Excellent

Martha

Business traveler
Liked: Staff & service, property conditions & facilities
Great service at check in, all the restaurants and bar. Super location close to major sites.
Stayed 3 nights in May 2024
Response from Alexandria on May 16, 2024
We love are location as much as we love your review! Thank you so much for your business.

8/10 Good

Kristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 out of 3 Elevators were out of service the first day we arrived. Room service trays littered the hallway and stayed there for as long as a day. Otherwise, restaurant and staff were more than excellent.
Stayed 2 nights in May 2024
Response from Rooms Management Team on May 13, 2024
Hello Kristina, Thank you for taking the time to share your stay with us. We apologize about the elevator situation that happened during your stay. We understand how this could have affected your stay. We have shared your comments with the appropriate team members to ensure we avoid similar situations in the future. Thank you very much for staying with us, we truly appreciate your business.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but we didn’t expect anything too big, being that this is in the heart of DC.
Stayed 4 nights in May 2024
Response from Alexandria on May 13, 2024
I'm glad to hear that the room size was within your expectations. If there's anything else you'd like to share about your stay or if there's anything I can assist you with, please let me know!

6/10 Okay

SHEFALI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is not what I expected, it should be marketed as a party hotel. The lobby was extremely loud all the voices from the seating area combined with the loud music made the check in process difficult although Mary did her best and was very nice. She also gave a room on a lower floor so I wouldn’t be disturbed by loud music from the bar upstairs. I find this ironic since I received a text to turn down the volume of my tv at some point. The rooms are small but fine and clean housekeeping did a very good job everyday and were very friendly. I found the valet people a bit off nobody greeted you acted like they weren’t part of the hotel staff, also everybody coming and going used one door even though it was a double door. There was no one to navigate that. Lastly the doors bang loudly when people come and go all hours of the day and night so that did not make for a restful stay, maybe that’s why my tv was a bit loud.
Stayed 3 nights in May 2024
Response from Alexandria on May 13, 2024
I'm sorry to hear that your stay at Hotel Washington didn't meet your expectations. It sounds like the noise levels and some aspects of the service were disappointing. Your feedback about the lobby noise, valet staff, and door situation is valuable, and I'll make sure to pass it along to the hotel management for their review. I'm glad to hear that Mary was able to assist you with a quieter room. If there's anything else you'd like to share or if there's anything I can assist you with, please let me know.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexandria on May 13, 2024
AH-MAZING! Thank you so much for staying with us!

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024
Response from Alexandria on May 13, 2024
If there were any specific areas that you felt could have been improved or if there's anything you'd like to share about your stay, please let me know. Your feedback is important!

10/10 Excellent

Gillian, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new hotel in Washington. I won’t stay anywhere else.
Stayed 2 nights in Mar 2024
Response from Alexandria on May 13, 2024
That's great to hear! I hope your new hotel in Washington exceeds your expectations and provides you with a wonderful stay. If you need any recommendations or assistance in the future, feel free to reach out.

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities
Location near White House, walked to Smithsonian, Fords theater, Washington monument. Very nice hotel, great view from rooftop bars
Stayed 2 nights in May 2024
Response from Alexandria on May 11, 2024
It sounds like you had a fantastic time exploring DC! Hotel Washington's location does make it a perfect spot for soaking in all the history and beauty of the city. Did you have any standout experiences or favorite moments from your trip?

10/10 Excellent

Steven

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location, excellent staff.
Stayed 4 nights in Apr 2024
Response from R Maria on May 10, 2024
We're delighted to hear that you enjoyed our location and that our staff made your stay excellent! Thank you for taking the time to share your positive feedback.

8/10 Good

Michelle

Business traveler
Liked: Staff & service
Location was perfect for my agenda. The front desk staff and door man were great. The first day I found hair on one of the towels and it really put me off. Otherwise everything was pretty good.
Stayed 5 nights in Apr 2024
Response from R Maria on May 10, 2024
Thank you for your feedback. We're glad to hear that our location and staff were positive aspects of your stay. However, we apologize for the issue you encountered with the towel cleanliness. We take cleanliness very seriously and will address this with our housekeeping team to ensure it doesn't happen again.

10/10 Excellent

meri, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 3 nights in Apr 2024
Response from R Maria on May 10, 2024
We're delighted you found our location convenient and enjoyed the friendly service from our We appreciate your business. Thank you for staying with us.

10/10 Excellent

Jenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for exploring DC, beautiful views from corner rooms, great food options near by
Stayed 3 nights in May 2024
Response from R Maria on May 10, 2024
It sounds like you had an excellent time exploring DC! Our corner rooms do offer some of the best views of the city, and we're thrilled you enjoyed them. We strive to provide convenient access to delicious dining options nearby to enhance your stay. Thank you for choosing to stay with us,

2/10 Terrible

PHILIP

Stayed 1 night in May 2024
Response from R Maria on May 10, 2024
I'm sorry to hear that your experience fell short of expectations. At Hotel Washington we strive to provide an excellent experience for every guest.

4/10 Poor

Charlotte

Traveled with partner
Disliked: Property conditions & facilities
Great location but unacceptable noise from the rooftop bar on Friday and Saturday. Even when we moved room — 6 floors down — the 2nd night you could still hear it. It half ruined a weekend vacation. Front desk nice and welcoming but small requests didn’t seem to get communicated to housekeeping or bellhop which is just annoying. I wouldn’t stay here again until they closed down the bar. It’s a hotel, not a nightclub.
Stayed 2 nights in May 2024
Response from Robert on May 6, 2024
Thank you for choosing Hotel Washingotn and taking the time to share your feedback. We never want to see guest leave with no plan on ever retuning. If there is anything I might be able to do to assist please be sure to let me know, my email is rhartz@thehotelwashingotn.com

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from R Maria on May 10, 2024
I'm sorry to hear that your experience didn't meet your expectations. We strive for a perfect stay every time.

10/10 Excellent

Alessandra

Stayed 3 nights in May 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in May 2024
Response from Robert H. on May 6, 2024
Thank you for the great review and staying with us at Hotel Washington!

8/10 Good

Wei

Stayed 3 nights in Apr 2024
Response from Rooms Management Team on May 24, 2024
Hello There, Thank you for sharing a review with us. We are happy to see you enjoyed your overall stay. Thank you for your business. Best Regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexandria on May 3, 2024
Thank you for the perfect rating! We're delighted to hear that you had such a wonderful experience at Hotel Washington. Providing excellent service and accommodations is our priority, and we're thrilled that we hit the mark for you!

10/10 Excellent

JANE, Maitland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattresses on both beds in-sleepable. Told check out clerk. Everything else was wonderful!
Stayed 4 nights in Apr 2024
Response from Alexandria on May 3, 2024
Thank you for your feedback, and we're glad to hear that overall, you enjoyed your stay. However, we're sorry to hear about the issue with the mattresses. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We'll make sure to address this matter promptly. If there's anything else we can do to improve your next stay, please let us know!

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and convenient to all landmarks. 10/10 recommend
Stayed 2 nights in Apr 2024
Response from Alexandria on May 1, 2024
We're delighted to hear that you found our hotel very clean and convenient to all landmarks. Thank you for recommending us with a 10/10 rating! If there's anything else you need or if you plan to visit us again, please let us know!

10/10 Excellent

Sharath, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alexandria on May 3, 2024
Thank you so much for taking the time to leave this review! We can't tell you how much we appreciate your business with us.

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with an indoor room, it was very small. The bathroom counter was tiny. The bed was comfortable and the room was clean. It was nice that they gave you waters each day. It was close to a lot of the monuments. It was a nice hotel just super tiny rooms with limited outdoor light.
Stayed 5 nights in Apr 2024
Response from Alexandria on May 1, 2024
Thank you for sharing your experience with us. We're glad to hear that you found the bed comfortable, the room clean, and appreciated the daily waters. It's great that you found our location convenient for visiting the monuments. We apologize for any inconvenience caused by the small size of the room and the limited outdoor light. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience. If there's anything else you'd like to share or if there's anything we can do to make your next stay more enjoyable, please let us know.

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and everyone was so friendly definitely will be back
Stayed 1 night in Apr 2024
Response from Alexandria on May 1, 2024
We're thrilled to hear that you had a great experience with us! It's wonderful to know that you found the room great and that everyone was friendly!

10/10 Excellent

Lorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location - staff was friendly and always helpful
Stayed 5 nights in Apr 2024
Response from Alexandria on May 1, 2024
We're thrilled to hear that you loved our hotel's location and that our staff were friendly and helpful during your stay. It's our goal to provide exceptional service, and we're glad we could make your stay enjoyable. If there's anything else you need or if you plan to visit us again, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexandria on May 1, 2024
Thank you so much for this ICONIC review!

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great only downside was the parking paying for $$ for room and then $$ for parking ridiculous
Stayed 2 nights in Apr 2024
Response from Robert M on Apr 29, 2024
Thank you for your positive feedback! We're glad you enjoyed your stay at our property. We understand that parking prices can be a concern, and we strive to align our rates with those in the surrounding area. We appreciate your understanding and hope that the overall experience exceeded your expectations.

10/10 Excellent

Abubacker

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Alexandria on May 1, 2024
Thank you so much for this AH-mazing review!

8/10 Good

Hans, Houston

Traveled with family
Liked: Cleanliness, staff & service
Location within walking distance from national mall. Older hotel with remodeled rooms. Bathroom was very tiny. Beds were very comfortable.
Stayed 6 nights in Apr 2024
Response from Robert M on Apr 29, 2024
Thank you for sharing your feedback! We're glad to hear that you found the location convenient for exploring the National Mall and that you enjoyed the comfortable beds in our remodeled rooms. We appreciate your comments about the bathroom size and will take them into consideration as we strive to improve our accommodations.

10/10 Excellent

HENRY, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All beautiful
Stayed 2 nights in Apr 2024
Response from R Maria on Apr 29, 2024
Hello HenryThank you for this glowing review. A perfect stay is what we strive for each and every time.

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2024
Response from Robert M on Apr 29, 2024
Thank you for sharing your awesome Hotel Washington experience, we are happy to hear our location was convenient. We appreciate your business.

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and great service.
Stayed 2 nights in Apr 2024
Response from Alexandria on Apr 28, 2024
Thank you for your kind words! We're thrilled to hear that you had an awesome experience at our property and enjoyed the great service.

10/10 Excellent

Chelsea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location; absolutely lovely rooms.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on Apr 25, 2024
Thank you for your kind words! We're thrilled to hear that you found our location convenient and our rooms lovely!

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right next to the White House and National Mall. Clean hotel, great service. It was my birthday so they gave me a surprise bottle of wine in my room. Cons: 1) elevators are small and slow (this is an old hotel that’s been remodeled but the elevators are original I think) and 2) the wait to get a seat or order take out at the hotel restaurant is long and I was not immediately greeted by a host. Ultimately, I would stay at this hotel again and recommend it.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on Apr 25, 2024
Thank you for choosing to celebrate your birthday with us! We're delighted to hear that you enjoyed our convenient location, clean rooms, and great service. Your feedback about the elevators and restaurant experience is valuable, and we'll use it to improve our services!

4/10 Poor

Stephen, Baltimore

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For $700 a night, we got a small room facing an interior courtyard. In the bathroom, no robes and one (!) plastic glass wrapped in plastic. Holiday Inn at least gives you two glasses! Location is great, so stay at the Willard instead!
Stayed 1 night in Apr 2024
Response from Alexandria on Apr 25, 2024
I'm sorry to hear that your recent stay fell short of expectations. We strive to provide a memorable experience for all our guests and regret that we missed the mark during your visit. Your feedback regarding the room amenities and value for money is important to us, and we'll address these issues to enhance our guests' experience. We understand your frustration and hope you'll consider giving us another chance in the future!

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular! Everyone was so kind and took excellent care of us. The food was amazing and we will be coming back soon!
Stayed 3 nights in Feb 2024
Response from Robert M on Apr 24, 2024
We're thrilled to hear that you had a spectacular experience during your stay with us! Providing exceptional service and delicious food is what we strive for, and we're delighted that we could exceed your expectations. Thank you for your kind words.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything that it promised to be plus they gave us an upgrade from a room to a suite . Was amazing!
Stayed 3 nights in Apr 2024
Response from Hotel Washington on Apr 22, 2024
That sounds like an incredible experience! It's great to hear that Hotel Washington not only met but exceeded your expectations. Upgrades to suites can really make a stay memorable. If there's anything else you'd like to share about your stay or if you need assistance with anything related to Hotel Washington, feel free to let me know!

10/10 Excellent

Liliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Apr 2024
Response from Hotel Washington on Apr 22, 2024
Ah- Mazing! Thank you so much for your review!