Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Grand Hotel Wien

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Vienna

Choose dates to view prices

Grand Hotel Wien in central Vienna, near Hofburg Imperial Palace, offers rooftop views, on-site shopping, spa treatments, three restaurants, free in-room WiFi, and multilingual staff. Practical services include dry cleaning and tour booking assistance.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed (Ring Boulevard View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 King Bed (Ring Boulevard View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, Terrace (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 2 Twin Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Suite

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Twin Beds, Accessible (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 2 Twin Beds, Accessible (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Ring Boulevard View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Twin Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Rooftop bar

MOOONS

Wieden
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 2,203 reviews
$125 nightly
The price is $140
Nov 16 - Nov 17
Total with taxes and fees
MOOONS
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Kaerntner Ring 9, Vienna, Vienna, 1010

What's nearby

  • Vienna State Opera - 3 min walk - 0.2 miles
  • Hofburg Imperial Palace - 5 min walk - 0.3 miles
  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • Vienna Christmas Market - 19 min walk - 1.0 mile

Getting around

  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Café Schwarzenberg - ‬2 min walk
  • ‪1516 Brewing Company - ‬4 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Café Imperial - ‬3 min walk
  • ‪Bristol Bar - ‬2 min walk

About this property

Grand Hotel Wien

Luxury hotel near Vienna State Opera
Located close to Hofburg Imperial Palace and Spanish Riding School, Grand Hotel Wien provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and a ballroom
  • Wedding services, meeting rooms, and luggage storage
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with heated floors and bidets
  • HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

2 restaurants, breakfast, lunch, dinner served; Regional cuisine

The Ritz-Carlton, Vienna

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 869 reviews
$440 nightly
The price is $495
Nov 18 - Nov 19
Total with taxes and fees
The Ritz-Carlton, Vienna

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 48 for adults and EUR 24 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Is Grand Hotel Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel Wien?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Wien on Nov 7, 2025 start from $363.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Wien?

Self parking is available for EUR 36 per day. Valet parking is available for EUR 36 per day.

What time is check-in at Grand Hotel Wien?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Grand Hotel Wien located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Ringstraßen Galerien and Vienna State Opera. Hofburg Imperial Palace and Naschmarkt are also within 10 minutes. Bösendorferstraße, Karlsplatz Tram Stop and Schwarzenbergplatz Tram Stop are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Hotel Wien Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 751 out of 1003 reviews
Rating 8 - Good. 183 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

10/10 Excellent

Anzor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and service. Would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historical hotel, very comfortable and good location. Cast are very friendly and helpful. We loved and recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Gui Jun

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and the hotel is really nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Anzor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Wein. Perfect location, clise to many landmarks. Srafd was attentive and ready to help. I will definitely stay again if I ever will be in Wein.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the staff that made the stay. Everyone one of them went out of their way to be helpful. Why Americans felt they had to push in and not wait I don't know!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful day! Room was beautiful, super clean, lovely staff at the restaurant. Breakfast buffet + breakfast menu was surprisingly good. Thanks for a wonderful stay, will definitely recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location
Stayed 1 night in Aug 2024

10/10 Excellent

juha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the perfect, central yet quiet location! Fantastic service and all around best choice for Vienna.
Stayed 6 nights in Dec 2024

10/10 Excellent

kenneth

Liked: Amenities
Lovely hotel and staff.
Stayed 4 nights in May 2024

10/10 Excellent

Jesus M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 6 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a fantastic location. Well worth the money. Service was incredible and rooms were beautiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property, staff and location, it could not have been better!
Stayed 4 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Went for an extended long weekend. Great time and will go again. The hotel is located within steps of museums, parks, opera house and restaurants. Highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Ying Woon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price for a Landmark Hotel

Location is good. Room inside is a bit old. My room is 237 and some of the wall paper fell down slightly. No kettle and luggage supporter were provided. The enlarged mirror fell down slightly too. The smell of room was a bit wet.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice property with an incredibly professional and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience, friendly customer service, perfect location and first class facilities including super bars and restaurants. We could not have been happier with our stay and would personally thank this wonderful team for an early Christmas present.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel stay in many years
Stayed 5 nights in Dec 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grand!
Stayed 2 nights in Sep 2024

8/10 Good

yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. easy go shipping and go old downtown and safety area.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy comfort in a great location

The room was pretty, clean, quiet, and comfortable. The staff was friendly, and the location was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason Ramachandra

Liked: Amenities
Stunning decor and traditional feeling hotel. The food in the lobby is incredible and shouldn't be missed. Perfect location too. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town Vienna on the Ringstrasse, this old world gem has been updated but still holds the old world charm as a first class hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Paull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub shower access was difficult to enter. Anyone with limited abilities should ask for a room with a shower only.
Stayed 2 nights in Apr 2025