Front of property - evening/night

Reviews of Strathcona Hotel

3 out of 5
Strathcona Hotel
919 Douglas Street, Victoria, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 629 out of 1270 reviews" "
Rating 8 - Good. 410 out of 1270 reviews" "
Rating 6 - Okay. 129 out of 1270 reviews" "
Rating 4 - Poor. 59 out of 1270 reviews" "
Rating 2 - Terrible. 43 out of 1270 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on May 17, 2024
Dear Carlos,Thank you for your excellent review! Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Best regards,

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. I´ll stay here again the next time I´m in Victoria BC
Stayed 4 nights in May 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff responded quickly to switch me to an upgraded room when I was unhappy with the first one. The new room was freshly renovated, very bright and spacious, for only a small extra fee.
Stayed 3 nights in May 2024

10/10 Excellent

Hudon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome. I arrived early and my room was available.
Stayed 1 night in May 2024

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet and at a convenient location.
Stayed 3 nights in May 2024

8/10 Good

Doug

Stayed 1 night in May 2024

6/10 Okay

Naomi, Erskine

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Ether - Hotel Manager on May 3, 2024
Dear Naomi,Thank you for taking the time to share your feedback with us. If there are specific areas where we can improve, please don't hesitate to reach out to our team directly. We value your input and hope to have the opportunity to better serve you in the future.Best regards,

8/10 Good

Fern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms were clean and staff was friendly. Reasonable price especially for the location
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on May 4, 2024
Dear Fern,Thank you for taking the time to share your feedback with us. We value your input and hope to welcome you back again soon!Warm regards,

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on May 3, 2024
Dear Amanda,Thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future!Best regards,

6/10 Okay

Kelsey B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ether - Hotel Manager on May 4, 2024
Dear Kelsey B,Thank you for sharing your feedback with us. Your satisfaction is our priority and we would like to learn more about the aspects of your stay that could be improved. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,

10/10 Excellent

Nona, Honolulu

Traveled with family
A great location for easy access to surrounding Victoria area. A lot of restaurants and nice places to walk, Butchart Gardens are about a 20 minute drive, Starbucks 1 short block.
Stayed 2 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Nona,Thank you for your wonderful review! It's great to know that you found plenty of dining options and attractions within easy reach, and we hope you had a fantastic time exploring the Victoria area. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Amanda,Thank you for sharing your feedback with us. We appreciate your support and hope to have the opportunity to welcome you back soon!Best regards,

8/10 Good

Tom

Stayed 1 night in Apr 2024

8/10 Good

Bennett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient fir the reason behind our trip
Stayed 2 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Bennett,Thank you for choosing to stay with us during your trip. We're glad to hear that our hotel's convenience met your needs. We appreciate your feedback and hope to have the opportunity to welcome you back again soon.Best regards,

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small and very clean. It has restaurants with a great happy hour and sports bar. The location is ideal. Close to all shopping and amenities.
Stayed 4 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Johanna,Thank you kindly for your fantastic review! It is great to hear that you enjoyed your stay with us and found our property clean and conveniently located. We hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Venessa Leanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean.
Stayed 2 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Vanessa,Thank you for your wonderful feedback and for mentioning the Strathcona is beautiful! We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Best regards,

10/10 Excellent

Breanne

Stayed 2 nights in Apr 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was more options for view rooms
Stayed 5 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Diane,Thank you for sharing your feedback! We hope to have the opportunity to welcome you back in the future and we'll be happy to suggest some options for rooms with a view.Best regards,

10/10 Excellent

Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly service. Extra thank you, checked in super early than what we expected. Nice and clean.
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 28, 2024
Dear Mae,Thank you for your kind words. We are glad to hear the Front Desk could accommodate your early arrival. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ether - Hotel Manager on May 4, 2024
Dear Judy,Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future!Warm regards,

8/10 Good

KA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on May 4, 2024
Dear KA,We're glad to hear that you had a positive experience overall. We hope to welcome you back again in the future for an even better stay.Best regards,

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in downtown Victoria
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on May 4, 2024
Dear Rob,Thank you kindly for your positive review! If you ever find yourself in Victoria again, we'd love to welcome you back for another enjoyable visit.Best regards,

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, amenities
Great property, my hotel of choice in Victoria city core.
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 14, 2024
Dear Ian,Thank you for choosing to stay with us and for taking the time to leave such a positive review! We look forward to welcoming you back on your next visit!Best regards,

8/10 Good

Darcella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large. Walk ability was great. The only thing to improve would be quality of mattress. The wine cooler wasn’t as good as a mini fridge
Stayed 4 nights in Apr 2024
Response from Ether - Hotel Manager on Apr 14, 2024
Dear Darcella,Thank you so much for taking the time to share your feedback with us. Your comments are duly noted, and we will certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back again soon.Best regards,

10/10 Excellent

Flora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elvie, at the desk was warm and welcoming. Very polite and pleasant. Was extremely helpful in helping us find good places to eat around the neighborhood. We love thefour pillows on each bed.
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 14, 2024
Dear Flora,Thank you for sharing your wonderful experience with Elvie at the front desk! We'll be sure to pass along your kind words to Elvie and the rest of our team. We hope to welcome you back for another fantastic stay soon!Warm regards,

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We fwlt very comfortable in our hotel room, the bed was a bit stiff but not too bad while sleeping, however the homeless populi around the hotel wasnt great, and also the parking availability wasnt good bc we felt our car was going to be broken into since it wasnt underground parking and was just out in the open, which was our least favorite part.
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 7, 2024
Dear Nicole,Thank you for sharing your feedback with us. We are happy to hear you enjoyed your stay overall.I am sorry for any inconvenience - we do have an open parking lot next to our building. Our guests are very happy with its convenience. But I do understand your concerns, even though I can assure you about its security as long as no valuables are left in the vehicle, as I would recommend so in general when parking in the cities.Thank you again for choosing the Strathcona Hotel and we look forward to welcoming you again!Best regards,

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area! Staff very kind and helpful. Definitely will stay again!
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Apr 7, 2024
Hello Jody,Thank you for your wonderful review! It's fantastic to know that you appreciated the lovely area surrounding our hotel. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,

10/10 Excellent

Edna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 7, 2024
Dear Edna,We're so glad to receive your perfect rating! Thank you for taking the time to share your feedback with us. We look forward to welcoming you back again soon!Warm regards,

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ether - Hotel Manager on Apr 7, 2024
Dear Sofia,We appreciate your fantastic review! We hope to have the pleasure of welcoming you back again soon!Warm regards,

10/10 Excellent

Corin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great and the staff was amazing!
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on Apr 7, 2024
Dear Corin,Thank you kindly for your wonderful feedback. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay soon!Best regards,

10/10 Excellent

David G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the heart of downtown!
Stayed 1 night in Mar 2024
Response from Aisha on Mar 30, 2024
Hello David,Thank you for your review. We are glad that you found our downtown location ideal. The hotel is within walking distance to major tourist attractions. We look forward to welcoming you on your next stay

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on Mar 31, 2024
Hello Kelsey,We appreciate your feedback and are glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.Warm regards,

10/10 Excellent

Megan

Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Thank you, Megan, for your fantastic rating! We're thrilled to hear that you enjoyed your stay with us. If you ever find yourself back in Victoria, we'd be so happy to welcome you again.Warm regards,

10/10 Excellent

Suzuka

It was comfortable.
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Hello Suzuka,Thank you for your 5/5 rating! We're glad to hear that you found your stay comfortable. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean establishment with amenities close by. Easy walking around town. A nice place to stay but very loud being on the main road. Morning is a constant rumbling of trucks and service vehicles.
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Hi Christine,Your feedback is valuable to us, so thank you for taking the time to share your experience with us!I am glad to hear you had a great stay overall. We hope to welcome you back in the future, perhaps on the quiet side of the building.Warm regards,

8/10 Good

kris

Liked: Property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Hello Kris,Thank you for your 4/5 rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, lots to do around, parking cost extra but was close and easy. Of course there is some noise outside as its downtown but it really wasn't that bad. Worth the convenience of being downtown.
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Hi Gregory,Thank you for your fantastic review! We're so happy to hear that you enjoyed your stay with us and found our room comfortable and convenient. We understand that being in downtown Victoria can sometimes mean a bit of outside noise, but we're pleased to hear that it didn't significantly impact your experience. We hope to welcome you back again soon!Warm regards,

10/10 Excellent

Keri Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to everything!
Stayed 3 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 24, 2024
Dear Keri Jane,Thank you for your positive feedback! We're happy to hear that you enjoyed our convenient location. We look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Beautiful updated room with great family dining at the Wicket. Wouldn’t stay anywhere else!
Stayed 3 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 24, 2024
Dear Carlo,Thank you for your wonderful review! It's fantastic to know that you also enjoyed the dining experience at the Sticky Wicket. We appreciate your loyalty and look forward to welcoming you back on your next visit to Victoria!Warm regards,

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 24, 2024
Dear Yvette,Thank you for your rating. If there's anything specific you'd like to share about your experience, we'd love to hear it. Hope to welcome you back at the Strathcona in the future.Warm regards,

10/10 Excellent

Veronica, Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get everywhere downtown. Downstairs has food from breakfast till late including happy hour. Only one elevator makes a bit of delay but overall enjoyed the stay. In a suite which had fridge and microwave and lots of room.
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 24, 2024
Hello Veronica,Thank you for your wonderful review. We appreciate your feedback about the elevator and will certainly take it into consideration for future improvements. We hope to welcome you back again soon for another enjoyable stay!Warm regards,

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay here when i go to victoria. the front desk staff are always great and helpful, and the rooms are clean. the location is great.
Stayed 2 nights in Mar 2024
Response from Aisha on Mar 30, 2024
Hello,Thank you for your kind feedback. We are glad that you found our front desk team helpful and friendly. We are also glad that you found our downtown location ideal, the hotel is centrally located and within walking distance to major attractions.We look forward to welcoming you at the Strathcona Hotel for your future stay

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
When l discovered that the window wouldn't close tightly l found the fixit man in the elevator who graciously agreed to come to my room. He discovered that the rubber trim on the windows was cracked and jamming the sill. After cleaning it out the windows closed tightly and cut the cold and noise.
Stayed 2 nights in Mar 2024
Response from Aisha on Mar 30, 2024
Hello,Thank you for your valued feedback, we are glad that our maintenance team was able to resolve the issue. Customer satisfaction is our watchword and all department within the hotel make this a priority.Once again, thank you for choosing the Strathcona Hotel and we look forward to welcoming you at the Strathcona Hotel on your next stay in Victoria

6/10 Okay

Janna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Some super loud either construction on the building going on or beside and there was very loud banging by 8am
Stayed 1 night in Mar 2024
Response from Aisha on Mar 30, 2024
Hello, Thank you for your valued feedback. Please accept our sincere apologies for the loud noise, to better serve you better and upgrade the rooms, the hotel is currently undergoing renovations, however the workers are to start after check-out. This was a one-off situation and we do sincerely apologise again for the inconveniences experienced.Once again, thank you for staying at the Strathcona Hotel and we look forward to welcoming you on your next stay in Victoria

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Mar 2024
Response from Ether - Hotel Manager on Mar 31, 2024
Dear Michelle,We are truly happy to hear that you had a fantastic experience with our service! Providing excellent service is our top priority. Thank you for choosing the Strathcona Hotel, and we hope to have the pleasure of welcoming you back again soon.Warm regards,

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 31, 2024
Hello Megan,We appreciate your review and are glad to hear that you had a positive experience overall. Thank you for choosing the Strathcona and hope to welcome you again in the near future!Warm regards,

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, clean room, a little noisy at night but not too bad.
Stayed 1 night in Mar 2024
Response from Aisha on Mar 30, 2024
Hello,Thank you for your kind feedback. We are glad that you found our front desk team helpful and friendly. We are also glad that you found our downtown location ideal, the hotel is centrally located and within walking distance to major attractions. Regarding the noise, please note that our front desk is open 24hours and we can always move you to much quieter side of the property or offer earplugsOnce again, thank you for choosing the Strathcona and we look forward to welcoming you for your future stay

10/10 Excellent

Pamela, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been renovated, bed was comfortable and room was very clean!
Stayed 1 night in Mar 2024
Response from Aisha on Mar 30, 2024
Hello,Thank you for your valued feedback. We are glad that you liked our recently renovated rooms. We also appreciate that you noticed that our rooms are very clean. Once again, thank you for choosing the Strathcona Hotel and we look forward to welcoming you on your next stay in Victoria

6/10 Okay

Dwalin

Stayed 2 nights in Mar 2024
Response from Ether - Hotel Manager on Mar 29, 2024
Dear Dwalin,Thank you for sharing your feedback with us. If you have any specific concerns or suggestions for us to address, please feel free to reach out directly. We value your input and hope to have the opportunity to better serve you in the future.Warm regards,