Hilton Tulum Riviera Maya All-Inclusive Resort

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Luxury
4.5 star property
8.4

Very good

Beach days, pool time, easy vibes

Set on a private white-sand bay just north of Tulum, this all-inclusive stay pairs jungle scenery with clear turquoise water and direct beach access. The open-air lobby sets a youthful beach-house mood with rattan swings, ornamental water features, and mezcal-laced cocktails from a roaming tequila cart. Days can rotate between nine pools with different atmospheres and a 24-hour fitness center stocked for full-body workouts.

  • Dining variety

    From all-day buffets to Italian and Asian favorites, meals keep pace with every plan.

  • Private-bay location

    A secluded beachfront setting in Tulkal Chemuyil, backed by lush jungle.

  • Nightlife your way

    Silent disco headphones let guests switch between three live DJs anytime.

Amenities

  • Family Zone splash park with waterslides
  • Kids Club arts, crafts, and piñata design
  • Teens club with movie theater and games
  • Guided bike tours across expansive grounds
  • Smart wristband room key and activity hub
  • 24-hour room service, phone ordering available
These property details are summarized by AI

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, Nature View

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Nature View

9.0 out of 10
Wonderful
(63 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

A modern living room with a sectional sofa, a dining area with wooden chairs, and a kitchen in the background.

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Nature View

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Club Room, 1 King Bed, Nature View

  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Partial Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

A modern hotel room with a bed, a sofa, a dining table, and a view of greenery through large windows.

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(32 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(18 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Presidential Suite, 1 King Bed

  • Ocean view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

A hotel room with a bed, a desk, and a view of greenery outside.

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(91 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

A hotel room with a bed, a desk, and a view of greenery outside.

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Family Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ground Floor

A hotel room with a bed, a desk, and a view of greenery outside.

Family Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

A hotel room with a large bed, a desk, a chair, a small table, and a TV. The room has a large window with a view of the ocean and palm trees.

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean View Suite-1 King

  • Sleeps 3
  • 1 King Bed

Family Ocean View King Room

  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Resort View

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort is on the beach. Riviera Maya Golf Club and Puerto Aventuras Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Visit our Tulum travel guide
View more Resorts in Tulum
Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • A golf course with rolling green hills, a pond, and dense trees in the background.
    Riviera Maya Golf Club
    4 min drive - 1.8 miles
  • A cave with stalactites and stalagmites, a wooden walkway, and a pool of water reflecting the cave interior.
    Aktun Chen
    4 min drive - 1.8 miles
  • A beach with palm trees, a sandy shore, and boats in the water.
    Akumal Beach
    9 min drive - 5.5 miles
  • South Akumal Beach
    6 min drive - 3.3 miles
  • Xcacel Beach
    8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    77 min drive

Restaurants

  • The Truck
    7 min drive
  • Tikal Lobby Bar
    7 min drive
  • Thali Restaurant
    7 min drive
  • Cozumel Restaurant
    6 min drive
  • Bar Akumal
    7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Property highlights
  • Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of a free breakfast buffet, 3 beach bars, and 3 poolside bars. Indulge in a body treatment, a body scrub, and a body wrap at Conrad SPA, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and Asian cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; other things to do include hiking/biking. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and shopping on site.
  • Additional perks include:
    • 8 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
    • Free valet parking
    • Free bicycle rentals, a banquet hall, and a front-desk safe
    • Wedding services, a 24-hour front desk, and tour/ticket assistance
    • Guest reviews speak highly of the family-friendly amenities, helpful staff, and location
  • Room features
  • All 735 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with children's robes and hair dryers
    • 65-inch Smart TVs with premium channels
    • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Land activities

  • Kids club

Entertainment

  • Onsite entertainment and activities

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Nov 1, 2026 start from $382, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1092 out of 1877 reviews
Rating 8 - Good. 359 out of 1877 reviews
Rating 6 - Okay. 233 out of 1877 reviews
Rating 4 - Poor. 86 out of 1877 reviews
Rating 2 - Terrible. 107 out of 1877 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the property are extremely friendly and helpful. The pools are beautiful.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort friendly staff we loved our stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room staff rd very clean food could be a little more pleasing but overall the stay at the resort was amazing!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. We upgraded and our concierge was fantastic!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Food service / restaurants could be improved.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, well kept resort with many wonderful amenities. The people who work there are so nice and helpful and make you feel right at home They go out of their way to make your stay special!
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff extremely nice and helpful. Facilities very good.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fifth visit to the property and it never disappoints. Incredible service, food, and beautiful resort. It’s perfect for the whole family. The kids love the kids club and the staff is so friendly and welcoming. We can’t wait to go back!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the good was delicious.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about my stay. They staff was extremely helpful as well as friendly. Getting around was made very easy, I would definitely come back if I had children.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, helpful and friendly staff, plenty of clean facilities and great options for food!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time visiting this hotel… and my family loved it! Great for kids. The only downside is the beach, but you have different pool options and a water park for the kids.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, updated, the food was great, and the staff was very friendly and made it a memorable experience. It was a lot of fun hanging out by the pool with all of the activities and carefully planned out entertainment each night.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with anything we needed. This is a great family-friendly hotel with amenities and activities that kids can enjoy, making it an excellent choice for families traveling with children. We would definitely stay here again and highly recommend it to other travelers.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and rooms. Amazing kids club.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing resort, kids friendly
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff are helpful and friendly. Shuttle drivers are polite and very helpful. For some reason they stopped cleaning our room and bringing towels the day before we left,
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had excellent foods loves by picky children. The highlight was the kids club. The staff there do an excellent job and my kid always wants to go to the kids club.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. The check in was fast and easy. Everyone was friendly and available.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well maintained. The only downside was the seaweed during this time of year and the beaches were rocky. Would still highly recommend. We just did excursions with lots of swimming, so it wasn’t an issue. If you want to go to a beautiful beach, I would definitely make the trip to Isla Mujeres. If you have kids, visit Xel-Ha. It’s super close and has tons of activities that would keep kids of any age entertained. Another fun thing to do is to go to a Cenote. Just be sure to bring bug spray!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort treats you like you are a celebrity or a millionaire. It is over the top luxury. Loved it!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and property were clean and staff was nice
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting this resort and loved it! Staff was friendly and helpful. Food was great. Only upsetting thing is that their adult area was under construction and we did not know until we arrived. Overall tho we had a great time
Stayed 2 nights in May 2026