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Copal Tulum Hotel

4.5 star property
Luxury Tulum hotel in Zama with 2 restaurants
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Calle Ixchel sn, Tulum, QROO, 77760
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)110 min drive
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Room upgrades when available, plus Silver perks
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Room options

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1658 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 1313 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

Smart TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 1023 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
Ceiling fan
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 2303 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 3100 sq ft
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Smart TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1776 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 2314 sq ft
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

Similar properties

Walk to Las Palmas Public Beach

Exterior

Naala Tulum

Zama
Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (377)
The price is $85
$108 total
includes taxes & fees
Jun 2 - Jun 3
Naala Tulum

About the neighborhood

Tulum

Copal Tulum Hotel is located in Zama, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Ruinas - 15 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • Mercado Tulum - 20 min walk
  • Rossina Cafe - 8 min walk
  • Las BBQ Tulum - 13 min walk
  • Coati Café Tulum - 13 min walk
  • Matcha Mama - 8 min walk

About this property

Copal Tulum Hotel

Luxury hotel near Tulum Mayan Ruins
Take advantage of a poolside bar, a terrace, and a firepit at Copal Tulum Hotel. Indulge in a body scrub, a body treatment, and a manicure/pedicure at The Healing Spot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch Smart TVs with Netflix and satellite channels
  • Private yards, a personal chef, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 360 to 360 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Copal
  • Kokoro

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV with satellite channels

Food and drink

  • Chef service
  • Late-night room service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Deck/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360–360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Copal Tulum Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Copal Tulum Hotel on May 3, 2024 start from $136.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Copal Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Copal Tulum Hotel?

Self parking is free at this property.

What time is check-in at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Copal Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Copal Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Copal Tulum Hotel located?

Located in Zama, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

Copal Tulum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 743 reviews" "
Rating 8 - Good. 120 out of 743 reviews" "
Rating 6 - Okay. 55 out of 743 reviews" "
Rating 4 - Poor. 44 out of 743 reviews" "
Rating 2 - Terrible. 64 out of 743 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Friendly and helpful staff and such a beautiful property. Location is excellent- walkable to Tulum Center or a very quick taxi ride. Also very easy to get an affordable taxi to the beach areas. We also both got a relax massage during our stay here and really enjoyed it. Definitely recommend and we are actually looking to come back sometime in the future.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nezhai, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Janaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boutique hotel is beautiful. The staff is extremely helpful and accommodating. The infinity pool is great and even the studio rooms are very spacious and nice.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ivory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here at Copal Tulum. Staff were extremely kind and helpful, rooms were spotless as well as the property grounds. Johnny was a great help throughout our entire trip. I will definitely stay again!
Stayed 5 nights in Apr 2024

8/10 Good

Fatimah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very spacious and clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, highly recommend booking a room with private pool. For the size of the property having 2 pools to choose is a plus. Staff is friendly and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lizmary Arleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Copal! The staff was very attentive from the waiters to front desk. The rooms were tidy and the area as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Zamorra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool room was outstanding. The staff was very professional and helpful with planning our stay
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5