Exterior

Reviews of The Omni King Edward Hotel

4.5 out of 5
The Omni King Edward Hotel
37 King St E, Toronto, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1152 out of 1507 reviews" "
Rating 8 - Good. 247 out of 1507 reviews" "
Rating 6 - Okay. 62 out of 1507 reviews" "
Rating 4 - Poor. 32 out of 1507 reviews" "
Rating 2 - Terrible. 14 out of 1507 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very courteous and knowledgeable staff
Stayed 3 nights in May 2024

10/10 Excellent

Thomas, Mount Pleasant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic hotel that has been around for decades. The lobby is impressive, with vaulted ceilings and a huge portrait of King Edward dominating the scene. That said, the rooms are also large and have been renovated but some of the things you have come to expect, such as USB ports and Bluetooth connections aren't there. Feel the 19th Century vibe.
Stayed 3 nights in May 2024

10/10 Excellent

Lerna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very clean! Madelyn at the front desk was amazing! She went above and beyond to help us with what we needed.
Stayed 1 night in May 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and other services were outstanding.
Stayed 1 night in May 2024

10/10 Excellent

azhar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Panagiotis

Absolutely marvellous
Stayed 2 nights in May 2024
Response from Jen on May 22, 2024
We are delighted to see that you enjoyed your stay with us! Thank you for choosing the Omni King Edward Hotel, we hope to see you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was complicated and took a lot of time to work. Forced to choose paying for wifi, but in the end it wasn't charged? Very confusing.
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location!
Stayed 3 nights in May 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

alan

Liked: Staff & service, property conditions & facilities
Great place to stay. All staff was tip top
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2024

10/10 Excellent

Cornelius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Downtown Toronto.....far exceeds more expensive options like Four Seasons
Stayed 7 nights in May 2024

10/10 Excellent

Kelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful. We had a fantastic stay. The staff were awesome, so friendly and helpful. Everything was perfect. We will definitely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Busy area near the theater and mall
Stayed 1 night in May 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 1 night in May 2024

10/10 Excellent

Heather H

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel is so elegant and so not glitzy that it is a delight.
Stayed 2 nights in May 2024

8/10 Good

Susan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Accessibility was an issue
Stayed 1 night in May 2024

10/10 Excellent

Marion

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is an older property but well maintained. The air system in the room was quite loud. Large rooms. Beautiful lobby. Staff were very friendly and helpful.
Stayed 1 night in May 2024
Response from Jennifer on May 15, 2024
Good day Marion, Thank you for your review! we value your feedback. I am sorry that the HVAC was loud in your room but glad to see that you enjoyed everything else! We hope to see you again soon. Thank you for choosing the Omni King Edward Hotel.Jennifer

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we wanted
Stayed 1 night in May 2024

10/10 Excellent

Saajidha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Zubin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like?? Beautiful well kept property with all the amenities (except pool). Doormen, concierge, and guest services were timely, helpful and attentive. Andrea & Felicia in the spa were great. Will definitely recommend this to anyone visiting Toronto
Stayed 4 nights in Apr 2024
Response from Jennifer on May 5, 2024
Good day Helen, Thank you for your kind words. We are delighted that you enjoyed your stay and Mokara Spa. We will ensure that Andrea and Felicia are recognized. We hope to see you again soon! Thank you for choosing the Omni King Edward Hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to better our stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Elsha

Liked: Cleanliness, staff & service, property conditions & facilities
Generally hotel rates in Toronto are very high but was able to get a good one for my stay at this wonderful hotel. The room was lovely and quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sophia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! The staffs we very polite and courteous. Front desk even noticed my bouquet of flowers and sent a vase to my room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first class room and excellent service as always
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 4 nights in Apr 2024

10/10 Excellent

Tao

Liked: Amenities
Excellent facilities and services!
Stayed 2 nights in Apr 2024

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Free vouchers. Espresso was $6 though. LOL
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Caledon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like about the "King Eddy". Great Hotel, great staff, great location. A little pricey, but worth it!
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

8/10 Good

Penelope

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Short Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Clean. Spacious & updated rooms. Great location downtown.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect downtown stay
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Peter Frank

Traveled with partner
Liked: Cleanliness, amenities
Staff were great
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Amenities
Very nice place. Will stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sowon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

DAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WHERE EXCELLENT
Stayed 1 night in Apr 2024