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The Bay Suites - Entertainment Dist

2.5 star property
Hotel in Toronto, walk to Scotiabank Arena

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Bay Suites - Entertainment Dist

View from property
Business Condo | Balcony view
Exterior
Family Condo | Egyptian cotton sheets, premium bedding, down comforters
Signature Room | Living area | Smart TV, Netflix, streaming services
Reviews
6.8

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • Popular LocationScotiabank Arena3 min walk
  • Popular LocationRogers Centre8 min walk
  • Popular LocationCN Tower9 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)20 min drive
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Room options

View all photos for City Apartment

Egyptian cotton sheets, premium bedding, down comforters

City Apartment

8.3/10 Very Good

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 750 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down comforters

Comfort Room

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters

Business Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

7.5/10 Good

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 750 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-size fridge, microwave, oven, stovetop

Basic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room

Panoramic Room | Egyptian cotton sheets, premium bedding, down comforters

Panoramic Room

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 700 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Egyptian cotton sheets, premium bedding, down comforters

Panoramic Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters

Elite Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | Egyptian cotton sheets, premium bedding, down comforters

Comfort Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Comfort Apartment

Smart TV, Netflix, streaming services

Comfort Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Basic Studio

Egyptian cotton sheets, premium bedding, down comforters

Basic Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Suite

City Suite | Living area | Smart TV, Netflix, streaming services

City Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Grand Room

Grand Room | Living area | Smart TV, Netflix, streaming services

Grand Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • City view
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Toronto

The Bay Suites - Entertainment Dist is located in Downtown Toronto, a neighborhood in Toronto, and is in the entertainment district and near the airport. CF Toronto Eaton Centre and Yorkdale Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ontario and Yonge-Dundas Square. Ripley's Aquarium of Canada and Hockey Hall of Fame are not to be missed. Spend some time exploring the area's activities, including winery tours.
Visit our Toronto travel guideOpens in a new window

What's nearby

  • Scotiabank Arena - 3 min walk
  • Ripley's Aquarium of Canada - 7 min walk
  • Rogers Centre - 8 min walk
  • CN Tower - 9 min walk
  • Metro Toronto Convention Centre - 9 min walk

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 5 min drive

Restaurants

  • McCafé - 5 min walk
  • Aroma Espresso Bar - 4 min walk
  • Hoops Sports Bar & Grill - 3 min walk
  • Tim Hortons - 2 min walk
  • BeaverTails - 4 min walk

About this property

The Bay Suites - Entertainment Dist

Hotel near Scotiabank Arena
A short walk from Ripley's Aquarium of Canada and CN Tower, The Bay Suites - Entertainment Dist provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), express check-out, and smoke-free premises
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathtubs, free toiletries, and hair dryers
  • Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Self parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

Frequently asked questions

Is The Bay Suites - Entertainment Dist pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Bay Suites - Entertainment Dist?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at The Bay Suites - Entertainment Dist on May 27, 2024 start from $109.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Bay Suites - Entertainment Dist?

Self parking is available for CAD 30 per night.

What time is check-in at The Bay Suites - Entertainment Dist?

Check-in start time: 5:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Bay Suites - Entertainment Dist?

Check-out is at 11:00 AM.

Where is The Bay Suites - Entertainment Dist located?

Located in Downtown Toronto, this hotel is within a 5-minute walk of PATH Underground Shopping Mall and Scotiabank Arena. Ripley's Aquarium of Canada and Rogers Centre are also within 10 minutes. Queens Quay West at Harbourfront Centre Stop is only a 4-minute walk and Queens Quay Ferry Docks Terminal Stop is 6 minutes.

Reviews

6.8
Rating 10 - Excellent. 102 out of 301 reviews" "
Rating 8 - Good. 67 out of 301 reviews" "
Rating 6 - Okay. 41 out of 301 reviews" "
Rating 4 - Poor. 31 out of 301 reviews" "
Rating 2 - Terrible. 60 out of 301 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Luis, Ottawa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Traveled with family
Liked: Amenities
Had a wonderful stay
Stayed 1 night in May 2024

6/10 Okay

Michael

Traveled with partner, Traveled with family
Location is amazing
Stayed 2 nights in May 2024

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Rinkesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy with my stay at Bay Suites (ICE Condo). The building and suite was very dated. Cheap furniture. Only half a roll of toilet paper. The shower took forever to drain. Futon sofa was the only sofa and it broke. Laundry was left in the dryer to be folded.
Stayed 5 nights in May 2024

4/10 Poor

RENEE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was convenient, but the apartment had no towel bars in bathroom. The toilet button to flush was missing. The air conditioner did not cool. The washing machine leaked. Maintenance came to fix it one time and saw nothing wrong. Then they set up a time to come back & never showed. Parking instructions were confusing.
Stayed 2 nights in May 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, as I was on the 47th floor. I defiantly would come back and stay here again. The host made sure that I made it to the location as I was on foot and did not know my way around, he made sure I was safe. I really felt safe when I arrived.
Stayed 2 nights in Apr 2024

6/10 Okay

Rajagopal

Traveled with partner
12 York Street condo is good, definitely located centrally, with a convenient access for restaurants, transportation (Union Station (UP train), convention center, acquarium, Rogers etc. The reviews that we saw were mixed. Actually the accomodation is much better. The condo we stayed is well furnished and even had utensils, Cremora, adequate storage space, pleasant front desk personnel, Roku TV, bath tub, excellent sound proofing etc. Yes the checkin process is too tedious for US travellers and having only 1 key is inconvenient. We will stay again,
Stayed 3 nights in May 2024

4/10 Poor

Parhelion

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony did not lock properly and main door was sketchy. Had to jimmy rig a homemade alarm system because there were no instruction how to use the alarm system in the unit. Overall pretty poor experience. Pretty dirty, not much to enjoy at all. Got the job done but for a pretty high price and more than I wanted to spend.
Stayed 1 night in May 2024

6/10 Okay

Larry, Sherwood Park

Liked: Cleanliness
Disliked: Staff & service
Property manager seemed unqualified on the phone. After I checked in I found the bathroom door locked. The property manager asked to to send a pictute of the bathroom. I explained I can't send a picture if I can't get in.
Stayed 3 nights in Apr 2024

6/10 Okay

Sheri

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was mediocre at best. First I had called in to see if there was somewhere we could leave our bags while we waited to check in, as we arrived early. The first lady I talked with said it shouldn't be a problem, she just had to check with her manager and would call me back in 10 mins. I never received that call. When I called in a second time they told they couldn't hear me and would call me back which they never did. Finally I called again and was told that I had to call back in hour. I then proceeded to ask more questions for clarity and when the young man dealing with my call got annoyed with me there was some noise that sounded like lip smacking or foot stomping .He then told me he would call me in 10 mins and surprise, surprise I never got that call. I ended up going and speaking with security who called for me and helped me with the check in process only after they had to get assertive with the person on then phone. They then checked me into a suite that had someone else already in it. There was lots of water damage when we finally got into our suite, along with other damage that had occurred before us. There was very little kitchen tools to make anything while we were there. I will say it was the perfect location as we could walk to all the attractions we had planed to go to. Over all we did make the space work for us, I just felt that we maybe paid more than what we should have for what we got.
Stayed 3 nights in Apr 2024

6/10 Okay

Edward

Stayed 3 nights in Apr 2024

8/10 Good

Robyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The positives are location, you can’t get any better for the price . It was clean , the staff of the building were friendly and helpful, and the host was quick to communicate. I do think 5pm check in is very late compared to air b n bs and hotels. So the fact that they wanted us to wait till 6:30 pm was very frustrating, they needed more time to clean the unit . We walked in on the cleaning crew at 5:30. We had tickets to the ball game, after traveling all day, we needed to freshen up , so we tried to stay out of their way and they cleaned around us. They were very apologetic and nice , but it was an inconvenience and not a great first impression. Having only 1 key and fob ( for entry to building and elevator) was a bit of a hassle as we were a group of 5 that had different plans, so had to figure out sharing of the key ( not able to leave at front desk) . It all comes back to location, would definitely stay again, was value for the money, just have to be prepared for a few bumps .. .
Stayed 3 nights in Apr 2024

2/10 Terrible

Christian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like the pictures smells like cigarrettes everywhere not well maintained and the condo had some awfull smell had to leave the windows open, not family friendly couch had cigarette burns on it the futon is very cheap and not comfortable, garbage chute out of service. For the price not worth it you can find better units around the area.
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A very nice suite and the rate was very good for the area. It's odd that there is no shower curtain. check-in was confusing as I was not aware that this was a 3rd party rental service and also received the wrong buzz code by text. ICE condo instructions indicate that they only allow bookings through Air BnB and if any other service was used that I should cancel the booking. While this ultimately did not impact my stay, it was concerning and I did not appreciate feeling like my stay was unauthorized or I had to lie if anyone asked.
Stayed 3 nights in Apr 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Jill

Disliked: Staff & service
When we arrived we still hadn’t gotten our check in info. When we called from the airport we were told that our building had been changed to a new location. We had made arrangements with other friends to stay in the same building but were informed that we coùld not be accommodated. No refund or discount was offered, no solution other than take the other building. The unit itself was fine. Our friends were not so lucky. They also were moved at the last moment to a unit within their original building and it was not what had been booked. They were moved again to a unit that had broken glass in the closet doors and non functioning toilet. They were moved a third time the next day to an ok unit but again no discount or refund. From this experience, I would say the bay suites seems to have a pattern of bait and switch when it comes to rooms and their maintenance leaves a great deal to be desired. I will not be risking my stays with them again.
Stayed 3 nights in Apr 2024

8/10 Good

ivonne

Traveled with family
Liked: Staff & service, amenities
Very nice place but not very clean, my hubby moved the bed to connect a charger and we found a very nasty amount of dirty under bed. The mattress is comfortable but sounds every time to move.Worst thing, the curtains are broken, missing pieces, then forget about darkness to sleep.
Stayed 2 nights in Apr 2024

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Speaking with the site on phone was not very helpful and hard to understand.
Stayed 1 night in Apr 2024

2/10 Terrible

marco

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE!! I booked this suite for my staff as we had our national convention in Toronto. Check in was to be 5pm. Upon check in we found the room filthy, beds not made, garbage's not empty, stains on the couches. After finally getting to management, they said to leave key in the room and they will send cleaning staff. So the place would not be ready for another couple of hours. Ended up not even staying at this property and booked the staff a couple of rooms at another hotel downtown. Tried to get a hold of management to get refunded but just kept getting the run around. BOTTOM LINE DO NOT BOOK THIS PLACE!!!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had not been cleaned since last guests left. Had to wait again for slow elevator to go to next bank of elevators to another room which was cleaner, but furnishings and bedding were old and uncomfortable, carpet dirty.
Stayed 1 night in Apr 2024

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The units were dirty - one had broken glass and torn up floor, broken bed. They were missing bedding linens. I had to complain for hours to have them take any action. They lied to us multiple times. They refused to give us the contact name or number of the manager. Stay away from this property!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book due to some poor reviews but everything was perfect. Check-in took 5 minutes, the apartment/condo was clean, beautiful view, good amenities. It’s close to everything you need which is extremely convenient. I would definitely book again!
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
5:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5