We purposely booked this hotel because of shuttle and closeness to airport. The shuttle service did not work for us and we had to take taxi because it left on the hour and wouldn’t accommodate even though they had two shuttles. When I asked receptionist to call a taxi at 5:30 am, he said the taxis weren’t available until after 7:00 am! Thankfully a taxi pulled up as we were starting to panic and we were able to take it.
The hotel taxi charged double the standard rate when taking us to dinner.
Also, the room we stayed in didnt have patio as described in room details.