Embassy Suites by Hilton Nashville South Cool Springs

3.5 star property
Hotel with free breakfast, near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Nashville South Cool Springs

Lobby
Premium bedding, in-room safe, desk, blackout drapes
Presidential Suite, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay movies
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 20 of 20 rooms

Suite, 1 King Bed, Non Smoking (2 Rooms)

9.2 out of 10
Wonderful
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 549 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, One King Bed, Non-Smoking

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite Two Double and One Sofa Bed Corner

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(78 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 1496 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Corner Suite, Two Double Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

You may also like

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 2 min drive - 0.9 miles
  • The Factory - 6 min drive - 4.3 miles
  • Franklin Theatre - 8 min drive - 5.1 miles
  • Carnton Plantation - 9 min drive - 5.8 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Nashville South Cool Springs

Hotel near CoolSprings Galleria
Take advantage of a free breakfast buffet, a grocery/convenience store, and a free daily manager's reception at Embassy Suites by Hilton Nashville South Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sun loungers
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, an elevator, and smoke-free premises
  • A ballroom, meeting rooms, and a gift shop
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 250 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch HDTVs with premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

Arabic, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 12 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Nashville South Cool Springs?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Nashville South Cool Springs on Aug 3, 2025 start from $135.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Nashville South Cool Springs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Nashville South Cool Springs?

Self parking is available for USD 12 per day.

What time is check-in at Embassy Suites by Hilton Nashville South Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Nashville South Cool Springs?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Embassy Suites by Hilton Nashville South Cool Springs located?

Situated in the business district, this hotel is within 3 mi (5 km) of Aspen Grove Park, CoolSprings Galleria, and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 551 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janine R Lid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Liked: Cleanliness, amenities
Great location and very accessible from I-65.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great, the breakfast was wonderful. The rooms are amazing.
Stayed 1 night in May 2025

8/10 Good

Khristina

Liked: Property conditions & facilities
It was more expensive than nearby hotels and
Stayed 1 night in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and family friendly. My family loved the breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in May 2025

6/10 Okay

Apache

Liked: Cleanliness, staff & service, amenities
Old from inside, everything old.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Disliked: Amenities
Property was nice, breakfast was ok and had to find someone to make eggs, toilet in room was broken had to go to main level to use bathroom, AC in room was loud- made a weird noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailee was wonderful at check-in
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and amiable. The breakfast was great specially the option of custom made omelets! Dario and Carmen were very nice and attentive.
Stayed 5 nights in May 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Nice room, clean, large open lobby. Great happy hour with free snacks and drinks and a great welcoming staff. On the not so good, room wasnt ready for check in when we arrived at 5:00pm, constant water dripping in bathroom sink, and hotel restaurant has an updated menu that eliminated half of what was already a short menu.
Stayed 1 night in May 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Erin W. was very helpful at check-in and the bartenders are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at the Embassy Suites
Stayed 1 night in Mar 2025

8/10 Good

Don M. Mott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. They had a chef cooking onlets for everyone. The swimming pool was small and shut down when we were expecting to spend some of our time using it.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The only complaint was the garbage by the ice machine was overflowing for a couple of days. Other than that we were completely satisfied!
Stayed 1 night in Apr 2025

6/10 Okay

Britney

Liked: Staff & service
Disliked: Cleanliness
Staff was super nice. Breakfast bar was great. The room itself was not cleaned well at all though. We have stayed there a few times in the past and it was never a problem in the past.
Stayed 3 nights in Apr 2025

4/10 Poor

Wendy

Liked: Cleanliness
Disliked: Property conditions & facilities
This Embassy Suites is a tired venue. Our room smelled moldy, the faucet dripped, and they forgot to clean our room one day.
Stayed 3 nights in May 2025

6/10 Okay

Rajat

Extra charges for parking and no view from room..
Stayed 1 night in May 2025

4/10 Poor

travis

The ventilation is very poor . My room didn’t get cold just a chill . I had to get a box fan from the front desk and then housekeeping took my shoes that was laid out .
Stayed 2 nights in Jul 2025

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
Had bed bugs and didn't stay trying to get a refund horrible
Stayed 1 night in Jun 2025

10/10 Excellent

GQuesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose Hilton properties whenever I can when I travel! The Embassy never disappoints me!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved happy hour! Everything was fantastic
Stayed 1 night in Feb 2025