Best Western Plaza Inn

Property class: 2.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful

Steps from fun, built for downtime

Best Western Plaza Inn puts Pigeon Forge within easy reach, with a walkable spot in the heart of town and the Pigeon Forge Fun Time Trolley stopping right out front. Back at the hotel, classic Southern architecture meets modern updates, and the indoor pool and seasonal outdoor pools make it simple to work in a swim between plans.

  • Pools for every season

    Two outdoor pools plus a heated indoor pool keep swim time on the schedule.

  • Breakfast worth waking up for

    Enjoy a complimentary hot buffet with classic favorites and coffee.

  • Walk to Dolly Partonā€™s Stampede

    Just a block away, itā€™s an easy stroll to the dinner theatre.

Amenities

  • Whirlpool hot tubs to ease tired legs
  • Deluxe rooms set inside the indoor pool building
  • Mountain view rooms framing the Smokies
  • Cozy electric fireplaces in select rooms
  • Microwave, fridge, plus coffee and tea maker
  • On-site laundry for longer Smoky Mountain stays
These property details are summarized by AI

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a television, a microwave, a refrigerator, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a mirror, and a kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(330 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Room

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, a fireplace, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a desk, a chair, a fireplace, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A spacious living room with a stone fireplace, a modern staircase, a large bed, and a view of the outside through a window.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on a brick wall, a fireplace, and a wooden coffee table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A balcony with a view of a parking lot, a chair, and a wall-mounted light fixture.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a brown armchair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

A compact hotel room with a kitchenette, a bed, a sofa, a small table, and a nightstand with lamps.

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a window with a view, and a lamp on each side.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a bathroom with a bathtub, a fireplace, and a view of the outdoors.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. Ober Mountain and Wilderness at the Smokies are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dollywood's Splash Country and Dollywood. Titanic Museum and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including skiing, snowboarding, and golfing. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • A two-story building with a sign reading "Dixie Stampede." It has a white facade, multiple windows, and a balcony with flower boxes.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • A sign for Patriot Park in the City of Pigeon Forge.
    Patriot Park
    9 min walk - 0.5 miles
  • A wooden mill with a large water wheel, surrounded by lush greenery and a small waterfall.
    Old Mill
    14 min walk - 0.8 miles
  • Toy Box Mini Golf
    1 min walk - 0.1 miles
  • Gatlinburg Municipal Golf Course
    15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Cookout
    9 min walk
  • Old Mill Restaurant
    16 min walk
  • McDonald's
    10 min walk
  • Old Forge Distillery Moonshine
    16 min walk
  • JT Hannah's Kitchen
    3 min drive

About this property

Best Western Plaza Inn

  • Hotel near Dolly Parton's Stampede Dinner Attraction
  • Located close to Old Mill, Best Western Plaza Inn provides a free breakfast buffet, laundry facilities, and a 24-hour business center. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools and an indoor pool, along with sun loungers
    • Free self parking
    • A vending machine, a 24-hour front desk, and smoke-free premises
    • A front-desk safe and an elevator
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 201 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LED TVs with premium channels
    • Microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Best Western Plaza Inn?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on Oct 25, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is within 1 mi (2 km) of Dolly Parton's Stampede Dinner Attraction and Old Mill. LeConte Center at Pigeon Forge and Island at Pigeon Forge are also within 3 mi (5 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1786 out of 2874 reviews
Rating 8 - Good. 699 out of 2874 reviews
Rating 6 - Okay. 264 out of 2874 reviews
Rating 4 - Poor. 67 out of 2874 reviews
Rating 2 - Terrible. 58 out of 2874 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Breakfast
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean , reasonably priced and a good breakfast. I would stay again
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Basic but clean and perfect for trip to Dollywood. Good breakfast too
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast, friendly staff. Property is well maintained!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean good service
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, I dont know no Hotel that has that good of Breakfast, Best Hotel we have ever stayed at. Stayed their many times , I am 93 years old hope to stay again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Plaza never disappoints. Always clean and inviting.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and breakfast is always good and it is in a great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. Spent time in the front indoor and outdoor pools which we enjoyed. The breakfast cafƩ was serving yummy biscuits and gravy and eggs and sausage among other foods.and the lady who was assigned to clean our room was so very sweet.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very good area. The Old Mill and access to other sites using the Teaster road or the Dolly attractions on Veterans parkway. Clean, quiet and great breakfast. The Plaza is number one on my list for next trip to Pigeon Forge
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very kind. Great location!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Staff went out of the way to let us check in a little early as we drove 9 hours to get there. This was a great place to stay.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at best western. The complimentary breakfast really helps this decision. You get really good value with Best Western for what you pay. Staff was very friendly and helpful.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in/out. Super close to everything we wanted to do. Room was clean and the fridge/freezer was very handy and kept our drinks super cold! Definitely recommend staying here!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room! Had plenty of towels, soap, shampoo and conditioner. Very nice pools and hot tubs. Very nice place. We would stay there again, anyday.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the quietest hotel I have ever stayed at. The breakfast was excellent with a lot of choices. The staff is very courteous and always available. Very friendly.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here its always nice and the staff is always helpful and kind
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was excellent and the rooms were clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful with making sure you knew where everything was when checking in and answered any questions we had during our stay. The property was very clean outside and when we got into our room it was very clean and smelled great. We will definitely being staying here again on our next trip.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor pools and hot tubs! Easy to get to Dollywood. šŸ˜€
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. The only thing we didnā€™t like were the sheets on our bed. The bottom sheet was odd. Breakfast was typical hotel breakfast. Eggs, sausage, biscuitsā€¦
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and cleaned the staff was helpful when breakfast was good as well it was a great location to everything we did
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for getting to the sites and attractions around Pigeon Forge. The room was clean and fairly well maintained.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in process, room very nice and clean, grounds were well maintained, breakfast and staff were great! We will plan another stay here!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and nice, clean, good breakfast, and bed was comfortable! We had a king suite with a stand up walk-in glass shower. Very nice ā¤ļø
Stayed 1 night in Aug 2026