Lobby lounge

Reviews of Hotel Kenari

3.5 out of 5
Hotel Kenari
34 Arsena Street, Tbilisi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 1 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

IRYNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked : Location, clean rooms. Breakfast is made for order. What I was disappointed with: There is no designated parking lot. You have to park on the street if you are lucky. Very small size of toiletries.
Stayed 1 night in Jan 2024

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff - good Hotel
Most impressive and above everything else was the super warm, homely and friendly staff at the property. You rarely find such personalised hospitality even in 5 star luxury hotels. The location is central but a steep climb if you plan to walk. We recommend taking taxi as its not so expensive in Georgia. The rooms are ok for the price, sufficiently clean and basic. They do have mini refrigerator, water kettle and Television, a plus is they have airco, useful in Summer. Breakfast although limited is very homely (fine for the price). Overall 10/10 for the service, 7/10 on property.
Stayed 3 nights in Dec 2023

8/10 Good

Maria Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was superb!
Stayed 2 nights in Dec 2023

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had delays in travel & arrival and owners were kind and very helpful in working with us. Breakfast was delicious, rooms were very clean and comfortable and we enjoyed our garden view.
Stayed 3 nights in Jun 2023

8/10 Good

Yeonheekim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with shower head, but they fix it immd and nice enough to offered us to change room.
Stayed 3 nights in May 2023
Response from Hotel Kera on Jul 5, 2023
Thank you Yeonheekim, Yes, it was a small technical problem which was fixed, yet we got 4/5 review because of that. Warm regards,

4/10 Poor

Milad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2023
Response from TM on Jun 1, 2023
Dear Milan, we are very surprised for such review. Could you please share with us more information, of course if that has a reason :)

10/10 Excellent

hareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff. They were happy to help out whenever possible and were accommodating

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. It was very convenient to get around the city from there. I had some specific things I needed to do in the city. I was having trouble, and the staff made it easier for me by making some calls for me. They had a good breakfast and a clean room.
Stayed 3 nights in Sep 2022
Response from Kenari on Jul 6, 2023
Dear Gerald, many thanks for your kind review. Hope seeing you soon! 3

10/10 Excellent

Nana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the hotel is physically challenging for people with disabilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Hasan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and clean and delicious breakfast deliciou
Stayed 4 nights in Aug 2022

8/10 Good

Ali

Stayed 2 nights in Aug 2022

10/10 Excellent

Yacine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean and the receptionist was also very freindly.
Stayed 5 nights in Jun 2022
Response from Hotel Kenari on Jul 7, 2022
Hello.Thank you for rating us.Hope to see you again.

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Hotel Kenari on Jul 12, 2022
Thank you for your review.

8/10 Good

marc

Liked: Cleanliness, staff & service
Friendly staff. Nice hotel but a little out of way Towel’s were so starchy almost unusable. Overall nice property.
Stayed 5 nights in May 2022
Response from Hotel Kenari on May 18, 2022
hello dear marc, thank you for sharing your rating. we hope to see you soon again.

10/10 Excellent

kumush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly , warm and welcoming cosy place, clean and quite. 1 minute walk from Rustaveli avenue. I love my stay here.
Stayed 2 nights in Apr 2022
Response from Hotel Kenari on May 3, 2022
Thank you very much dear Kumush! Your kind words mean a lot for us. We are looking forward to host you again for your next arrival. Best regards and kind wishes, Hotel Kenari.

10/10 Excellent

Ulas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Oct 2021
Response from Hotel Kenari on Nov 1, 2021
Dear Ulas! Thank you so much for you kind words and good review, we really appreciate it. Best wishes, Hotel Kenari.

10/10 Excellent

Karine, Armenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Located in good place. Provided very good service and breakfast. Room and hotel in general is clean and new. I particularly liked the paintings in hotel and good design. They help me all the time to call a taxi in very cheep price. I will be happy to stay there again in future and will highly recommend it to my friends.
Stayed 2 nights in Nov 2019
Response from Tornike on Dec 31, 2019
Dear Karine, We much appreciate your feedback! It is our pleasure doing so <3

10/10 Excellent

Karine, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back most certainly! Staff was very accommodating, helpful. Perfect location.
Stayed 1 night in Nov 2019
Response from Tornike on Dec 31, 2019
Dear Karine, Thank you very much and we will be waiting for you! Best Regards,

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
Stayed 4 nights in Nov 2019
Response from Tornike on Nov 29, 2019
Thank you Alejandro!

10/10 Excellent

sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, the staff are very polite and helpful everything we asked they were happy to do for us very recommended hotel. I will be back again for shur
Stayed 4 nights in Nov 2019
Response from Tornike on Nov 29, 2019
Dear Sarit, We would like to thank you, we appreciate your feedback! And yes, We would be super excited to host you again <3 !

10/10 Excellent

Reem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay & would highly recommend it to all
Everything was perfect. The hotel was brand new and very clean. When we were checking the pictures, we thought the room and bathroom were small. But on the contrary, they were both reasonably sized. The breakfast had a very large variety. They even make you your eggs fresh and according to your specific request. The service was excellent and the staff was very friendly and helpful. I would highly recommend this hotel to anyone going to Georgia. They would definitely enjoy their stay just like we did
Stayed 3 nights in Oct 2019
Response from Kenari on Nov 5, 2019
Dear Reem, We are very grateful for such feedback and happy that you had a good stay. Thank you for being our guests and we hope to see you again at our hotel. Sincerely, Hotel Kenari.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and nice location. I really recommend who wants to get a fit budget with great stuff
Stayed 4 nights in Oct 2019
Response from Tornike. on Nov 29, 2019
Thank you for your kind words! We would love to see you again in the future <3

10/10 Excellent

Cindy, Dallas, TX USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi drivers had a difficult time finding the hotel. But the hotel is within a mile of the major sites.
Stayed 6 nights in Sep 2019
Response from Tornike. on Sep 23, 2019
We would like to thank you for your kind words and look forward meeting you next time. Incase of not having difficulty regarding finding the hotel, you can always order a taxi, transport through us and maybe even get a better deal. Best,

10/10 Excellent

Yonatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien, esta limpio y es acogedor. El desayuno es excelente, además de que hay por lo menos 2 opciones diarias para personas vegetarianas. El personal es sumamente amable, siempre dispuesto a ayudar. La ubicación esta muy bien, a 7 minutos caminando de la avenida principal donde hay muchas tiendas y restaurantes. Es importante que tomen en cuenta que para llegar al hotel hay que caminar una subida, aprox. 7 minutos, o bien tomar un taxi que son muy baratos. Sin duda volvería a hospedarme aquí, muy recomendable.
Stayed 6 nights in Apr 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a lovely hotel! We loved the room, the breakfast and how close it is to everything, but still in a quiet street. The staff was the most wonderful! So sweet and helpful with everything. We can highly recommend this place. If we come to Georgia again, we will book this same hotel again!
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super herzliches Personal und süß eingerichtetes Hotel. Die Lage ist ein bisschen abseits, aber das Stadtzentrum ist dennoch fußläufig erreichbar. Preis-Leistung top!

10/10 Excellent

Alexander

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä paikka pitkään majoitukseen, ei ihan sovi liikuntarajoitteille sijainninsa takia, muuten loistava! Suosittelen
Stayed 13 nights in Oct 2023

8/10 Good

Jukka Tapio

Traveled with group
Liked: Staff & service
The room surprised, it was very nice perhaps newly renovated. Some information in the room would be necessary like breakfast time , cleaning the rooms ( only when asked), using the ironing board ( and also returning it). Breakfast every morning same, some change would be nice ( porridge, fruits, youghurt for example)
Stayed 6 nights in Oct 2023

8/10 Good

DUCASTEL

Liked: Cleanliness
Accueil mitigé.
Hôtel bien situé. Le personnel est très moyennement accueillant, sauf le jeune réceptionniste de nuit qui parle anglais. Attention ils ne font pas le ménage régulièrement et il faut le demander. Le personnel de jour à l'accueil est très peu souriant et pas vraiment sympathique.Petit déjeuner basique, ce n'est pas un 5 étoiles mais cependant la literie est confortable.
Stayed 10 nights in Sep 2023
Response from Tornike on Sep 17, 2023
Hello, Thank you for your kind words. We would like to make a few remarks about your comment:1. There is nothing to be careful about cleaning the rooms. We clean rooms upon request and if not, every third day. You may have stayed in 5 star hotels for long days and even they don't clean room every day, unless requested so. So it's highly strange you are commenting negatively about cleaning rooms every day for a Boutique hotel.2. about our breakfast- we have 4/5 + types of vegetable dishes, 2 dishes made out of eggs, additional custom omelette, sausages, 3 types of cold cut meats and not mentioning biscuits, bio jams, cheese, butter and rest of food. Most of food is homemade and bio (including fruit jams). We would appreciate your explanation of what could have been different, considering amount of options we offer to our guests. If those options are not good enough for you, we advise only visit 5star hotels, so that you have diversity (but you were complaining about the price). But according to your comment re cleaning, you would not be happy about it as well.3. As for reception, important is they support guests as much as possible, rather than giving fake smiles... Many thanks for your kind words and wishing you best of luck.

10/10 Excellent

Özge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

hyangbok

Liked: Cleanliness, staff & service, property conditions & facilities
끄나리후기
직원친절합니다ㆍ 불편한것은 티슈가 없고 물도 제공되지 않습니다 ㆍ 숙소에는 수납공간이 부족해서 안좋고 샤워실도샤워기와 세면기등이 비좁게 배치되어 별로입니다ㆍ 아침에 오무라이스등 정성을 다하는 모습이 좋아요ㆍ 언덕에 있어 오르내리기 적당히 힘듭니다ㆍ
Stayed 6 nights in Jun 2023
Response from Hotel Kera on Jul 5, 2023
Dear Guest,Many thanks for your review. We would like to address the above points:1. In Georgia, tap water is drinkable and everyone drinks from the tap. If you require bottled water, you may purchase it, when you go to a budget hotel - you should not expect everything to be included in price. 2. Hotel is located in the historical part of Tbilisi, which is located on the Mountain and this is Tbilisi's geological location. It is disappointing that small hill reflects your negative comment. We advise for your next travel to look for valleys, so that properties won't get lower reviews, at least.Many thanks and we hope to have you again. Warm regards,Hotel Kera

8/10 Good

Thorsten

Stayed 2 nights in Jun 2023
Response from TM on Jul 15, 2023
Hello Thorsten,Many thanks for your review. We would appreciate to have a feedback, since you give a low score. Kind regards,Kenari

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice interior and very friendly personel. Great breakfast!
Stayed 1 night in May 2023
Response from Hotel Kenari on Jul 5, 2023
Thank you Florian, we hope seeing you soon.

8/10 Good

Serkan

Liked: Staff & service
Stayed 1 night in May 2023
Response from Kenari on Jul 5, 2023
Dear Serkan,We would appreciate to know what is the reason behind your review 8/10, so that we can further improve in the future.Kind regards,Hotel Kenari

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel superbe
Hôtel très sympa et les personnel très gentil et très agréable et vraiment serviable en plus le calme et les décorations très simple et jolie
Stayed 7 nights in May 2023
Response from Kenari on Jul 5, 2023
Many thanks for your review Mohamed and we hope to have you back soon! Warm regards,

8/10 Good

ERIC DALL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable. Serviable, efficace et vraiment très sympathique et convivial
Stayed 6 nights in Dec 2022

10/10 Excellent

thomas steen

Stayed 2 nights in Aug 2022

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel, nice room, kind staff!
Stayed 3 nights in Oct 2021
Response from Hotel Kenari on Feb 26, 2022
Dear Susanne, thank you so much for your kind words we really appreciate it. Hope we will host you again in the heart of Georgia as soon as possible! Best wishes, Hotel Kenari.

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay !
What a great place to stay. First of all, keep in mind that this is Georgia and that the standards are not the same than in the US or Western Europe. We usually stay in hotel chains when we travel but decided against this option in order to support the local economy. And Hotel Kenari went above and beyond our expectations. First of all, their communication is awesome. I sent them a few messages prior to our stay and they always responded within the hour, day or night. The staff is awesome and the young women at the reception speak English perfectly. The hotel is located about 15 minutes on foot from the Old Town. This means that you will not be bothered by the noise from the traffic and that if you have a car, it will be very simple to park it for free in the street. The rooms are large (we stayed twice in two different rooms) with a mini-fridge, a kettle and a closet. The bed is comfy. The Wi-Fi was reliable and fast. The TV selection was terrible for Westerners like us but that is a detail. Breakfast was tasty with a pretty good selection. What could be improved ? Having a recycling bin in the room and having refillable shampoo and soap bottles in the bathroom. We had such a great time that we actually cancelled our other hotel reservation when we came back from our road trip to stay here again. Thank you for everything !
Stayed 2 nights in Aug 2021
Response from Hotel Kenari on Aug 25, 2021
Dear Aude! Thank you for all these kind words you have wrote above! The hotel and we,the staff really appreciate your review. It really means a lot for us and gives us bigger motivation. Thank you again for choosing our hotel. Hope that we will meet again in the near future. Best wishes , Hotel Kenari.

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really wonderfull experience. The place si very nice but first of all the owners are really kind and they care about you. So people who are reading...GO TO KENARI HOTEL!!!
Stayed 3 nights in Dec 2019
Response from Tornike on Dec 31, 2019
Dear Paola, Thank you very much for the feedback! We would love to have you back again in the future. Happy New Year to you!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra
Bra plass å overnatte. Kan ikke si at frokost var veldig bra, siden det var veldig lite valg og hvis du hadde lyst på egg , så måtte du si i fra og vente på at det blir ferdig. Men totalt sett er det en bra plass med hyggelig personell som er serviseinnstilt
Stayed 2 nights in Sep 2019
Response from Tornike. on Sep 23, 2019
Dear Bra, thank you for your kind words. We would like to let you know that we have two set ups of the breakfast with variety of food and few/several choices for each dish. Also, the reason why you gotta let us know about the omllete is to serve you as fresh as possbile. We hope to see you again in the near future. best.

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha em TIBILISI
Hotel muito bem localizado ! Instalações novas. Excelente café da manhã. Localização muito boa , mas como fica bem no alto , pessoas com mobilidade reduzida talvez sintam dificuldades para chegar à pé no hotel ! No geral está aprovado e recomendado.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Tornike on Aug 10, 2019
Dear Anonymous Reviewer, Thank you very much for your positive review! Hopefully we will meet again!

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour à l hôtel kenari
Hôtels très bien situé en plein centre ville à 100m de la rue commerçante Rustaveli , station métro à 5 minutes , chambre spacieuse et propre .bon petit déjeuner , très copieux . Personnel souriant , très arrangeants et pleins de bon conseils . En couple, seul ou entre amis c est vraiment une super adresse .la prochaine fois que je reviens visiter ce pays magnifique je reviendrai dans cet hôtel .
Stayed 3 nights in May 2019
Response from Hotel Kenari on Jul 18, 2019
Thank you for the kind words. We hope to see you again at our hotel. Sincerely

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Tornike on Aug 10, 2019
Thank you Anton for your review, We do not know what we have done wrong since you have not mentioned it but the score is 8/10, but in the future we will try our best to meet your expectations! Best,