1 bedroom, premium bedding, minibar, in-room safe
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Reviews of Guest House 36

3 out of 5
Guest House 36
36 Shota Rustaveli Ave, Tbilisi, Tbilisi

Reviews

5.8
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 6 out of 21 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

William, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a scam! Place looks nothing like the one advertised. They gave me a room with a broken bed, busted door lock, AC not working, unsanitary bathroom - urin running underneath the toillette, busted bathroom door, broken shower door, broken shower floor. I told them this is not what I paid for and they didn't care. Once I complained to expedia they told Expedia they will reimburse me part of my stay only if I do not post pictures of the actual place. It was unacceptible!! They never reimbursed me anything. The worst part is that my trip to another destination was cancelled so I decided to move those other days to Tbilisi and made a second booking with the same property. They charged me both reservations full amount. They waiting for the second reservation to start before providing any response back to expedia. Expedia did not also care the place was unsanitary and should be closed permanently!! They were happy to take the money. Overall, it was a bait and switch. Do not book here!!!!

2/10 Terrible

William, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Muhammad Umar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very Bad Accommodation, i will never ever recommend to take this
Stayed 4 nights in May 2023
Response from Nika on May 12, 2023
Dear guest can you explain what was very bad? You booked room with shared bathroom and we gave you. It was exactly same room what you booked for cheapest price in the central city

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE ROOM WAS NOTHING LIKE THE ONE IN THE PICTURE THE AIRCON DIDN'T WORK i WOULD GUESS IT IS ANOTHER GUEST HOUSE
Stayed 3 nights in Jun 2019
Response from NIKA on Jun 28, 2019
THANKS FOR THE TEXT. I THINK YOU MADE MISTAKE WITH THE COMMENT

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Nika on Jun 10, 2019
Thanks for the review. But please can you explain what you do not like?

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
the location is good, staff were so kind. but the steps were too many and inconvenient.
Stayed 1 night in Dec 2018
Response from Nika on Jan 7, 2019
thanks for the review

8/10 Good

trevor, Cardiff, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and just 20 minutes or so walk to the start of Tbilisi Old Town. Staff helpful and friendly. Rooms clean and functional (I stayed twice). Also, the bus to and from the airport stops about 100 yards away either side of the road and the nearest metro station is just a five minute walk. Good value for money.
Stayed 5 nights in Sep 2018
Response from Nika on Oct 15, 2018
Thank you very much

10/10 Excellent

Joe, St Paul, MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to cafe for Georgian cooking and to Rustaveli and to Metro. Very pleasant
Stayed 3 nights in Sep 2018
Response from Ia on Sep 16, 2018
Thank you very much

2/10 Terrible

Ina

Disliked: Cleanliness, room comfort
Worst place I've ever stayed
Basic room alright... No nightstand, no pictures/decor or anything. Just a cot and a fan. Instead of the listed double bed, I had an old army cot with a 2" mattress stapled to the cot. I could feel the cot ribs through the mattress. I asked for another bed or mattress the first night but never got one. The second night I asked again and was given a comforter to use as a 2nd mattress. Instead of AC as in listing, I had a fan in a room with no windows or ventilation so I had to keep the door open all night or burn up from heat. I was told to use the upstairs bathroom/shower - yuck. It wasn't cleaned before I got there nor while I was there. The same paper behind the toilet was there for 3 days/2 nights. Free toiletries?Soap dispenser in shower. That's it. Nothing by the sink. The downstairs toilet door didn't lock nor was there a light - looked like being used for maintenance. The kitchen... what kitchen? No water in sink , no utensils, plates etc. Bare cupboards. According to listing I could ask for microwave or hotplate. Most hostels at least have basic cookware and utensils.
Stayed 2 nights in Aug 2018
Response from Nika on Aug 17, 2018
Dear guest thanks for the review, but did you remember how much you paid for the room? it is cheapest guest house in the centre of city. Also regarding mattress it was brand new and nobody complained before. Free toiletries , soap, shampoo, body soap, towels were there, what more you wanted?! Kitchen is fully equipped! Very good internet! Every day cleaning! What else where you expecting from guest house, with hostel prices?!

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2023
Response from Luka on Mar 24, 2023
It is very bad when moment is not real

8/10 Good

OLEG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Гостиница в самом центре Тбилиси, всё в шаговой доступности
Stayed 2 nights in Dec 2019
Response from Gio on Dec 25, 2019
thank you

4/10 Poor

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комната не соответсвует фотографиям. Попали в отель через полчаса, на русском говорят плохо) размеры комнаты очень маленькие даже чемодан раскинуть негде) хорошо что Тбилиси красивый город) так бы смазана вся поездка
Stayed 1 night in Oct 2019
Response from Nika on Nov 4, 2019
вы бронировали гостиницу эконом класса, в самом центре города. у нас чисто и уитно. Это не 5 звёзд . и мы всегда пытаемся помочь гостям если они скажут что нетак .... Спасибо что воспользовались нашем гостеприимством...

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Pool, nettes Personal, super Essen! Zimmer klein aber ausreichend und für den Preis absolut super!
Stayed 3 nights in Aug 2019
Response from n on Sep 17, 2019
thanks

6/10 Okay

Anna

Swietnie polozony ale kiepsko jesli chodzi o czystosc i ogilny wygladbCzajnik do herbaty popsuty i mimo zgloszenia nic Na papier w toalecie czekalismy caly dzien
Stayed 3 nights in Jun 2019
Response from Nika on Jul 13, 2019
Thanks.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
冷蔵庫と椅子がなく不便だった。
Stayed 3 nights in Apr 2019
Response from Nika on May 28, 2019
thanks

4/10 Poor

Аима

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
если у вас багаж!!! то сюда вам не стоит идти....
Stayed 1 night in Mar 2019
Response from Nika on Mar 31, 2019
это гостевой дом, в центре города. со всеми принадлежностями. за очень низкую цену. мы питаемся во всем помочь госту. просто надо сказать и мы исполним .

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfecto para visitar la ciudad
Todo perfecto. Fueron muy amables en todo
Stayed 2 nights in Jan 2019
Response from George on Feb 9, 2019
Thank you, hope see you soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from Nika on Dec 10, 2018
thanks

8/10 Good

OLEG

За свои деньги гостевая дом очень даже ничего единственный минус отопление желает лучшего. Место расположение отличное и метро 200 метров
Stayed 3 nights in Nov 2018
Response from Nika on Nov 26, 2018
Thank you, hope see you again.

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from Inga on Nov 3, 2018
Thank you , we are waiting you again.

6/10 Okay

Albina

Liked: Cleanliness, property conditions & facilities
Останавливались на 3 ночи, район отличный, звукоизоляция отсутствует, душ и туалет общий на 4 комнаты попасть сложно. В комнате чисто.
Stayed 3 nights in Sep 2018
Response from Nika on Sep 25, 2018
thank you