Villa, 1 Bedroom | Property grounds

Reviews of Point Pleasant Resort

4 out of 5
Point Pleasant Resort
6600 Estate Smith Bay, St. Thomas, St. Thomas

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Monty

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our toilet was broken and wouldn’t flush and the front desk would never answer it sucked that I had to go to their office and loose my cool to get someone to come look at it I won’t stay there ever again
Stayed 7 nights in May 2024
Response from Dani on May 16, 2024
Good morning,Our Guest service team has advised me of the service you received during your stay with us; first and foremost I want to sincerely apologize for this inconvenience, we had a storm that knocked out our power/water to the entire island while you were here with us, we take your concerns seriously and if you ever choose to return we would be happy to offer you a discounted rate, thank you for your time and feedback.

10/10 Excellent

lamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff. The room was a great stay and the view was stunning
Stayed 6 nights in Apr 2024
Response from Redawning Team on May 14, 2024
We're thrilled to hear you had an absolutely amazing stay with us! Thank you for your kind words about our staff and for appreciating the stunning view. Your satisfaction is our priority, and we can't wait to welcome you back for another wonderful stay in the future!

8/10 Good

toshawna

Traveled with partner
Liked: Cleanliness, staff & service
Transportation on the island is a nightmare and very expensive. The resort was nice tho but needed better food options.
Stayed 5 nights in May 2024
Response from RedAwning Team on May 14, 2024
Thank you for your feedback. We're glad to hear that you found the resort nice. We apologize for the transportation challenges and the limited food options. We'll work on improving these aspects to enhance our guests' experience. Your input is valuable, and we hope to welcome you back with better options in the future.

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024
Response from Redawning Team on May 13, 2024
Thank you for your review and feedback. We're glad you enjoyed your stay overall. We appreciate your support and hope to host you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Dani on May 11, 2024
Thank you for your 5 star review!We would love to welcome you back soon!Have an Excellent day!

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 6 nights in Apr 2024
Response from RedAwning Team on May 8, 2024
Thank you for your excellent rating! We're delighted to hear that you had a great experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Miguel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The proximity to Coki beach was ideal. The roads are quite small but got used to it after a day or two. The views are spectacular tho. Beach bar needs a larger menu. Overall great experience and will return.
Stayed 6 nights in Apr 2024
Response from Redawning Team on May 7, 2024
We're delighted you enjoyed the proximity to Coki Beach and the spectacular views! Your feedback on the roads and beach bar menu is duly noted and will be considered for improvement. We're thrilled you had a great experience overall and look forward to welcoming you back for another fantastic stay!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Redawning Team on May 8, 2024
Thank you for your positive review! We're thrilled to hear you had a great experience overall. Your feedback is appreciated, and we're continuously striving to enhance our services. We hope to welcome you back soon for an even better stay!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with the most hospitable staff and great views.
Stayed 6 nights in Apr 2024
Response from Dani on May 1, 2024
Awesome! we love Having you and thanks for an Excellent Review!Thank you for staying with us and hope to see you again soon!

10/10 Excellent

cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and very helpful.The bar and restaurant down by the water has awesome food and the workers go above and beyond to make sure you have a great experience
Stayed 4 nights in Apr 2024
Response from Dani on May 1, 2024
Thank you for a 5 star review! So happy to hear you had a wonderful experience with us! Hope to see you again soon!

10/10 Excellent

Mathew Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Dani on Apr 26, 2024
Good Morning!thank you for an Excellent Review!we look forward to seeing you again in the near future, Have a wonderful day!

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Dani on May 15, 2024
Good morning From Beautiful Point Pleasant Resort!Thank you for the Excellent Review!Hope to see you again soon!

2/10 Terrible

Anthony

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, very quiet and beautiful and the staff is extremely accommodating. Unfortunately, they did not have our reservation when we arrived, despite pre-paying and had to move us a half dozen times during our stay.
Stayed 10 nights in Feb 2024
Response from Dani on Apr 21, 2024
We apologize for any inconvenience during your reservation. We're glad you appreciated the property's beauty and the staff's assistance. Your feedback is valuable, and we're working to ensure smoother experiences for future stays. Thank you for your understanding.

8/10 Good

Jessica

Liked: Property conditions & facilities
Loved to location and views!
Stayed 4 nights in Apr 2024
Response from Redawning Team on Apr 20, 2024
We're delighted to hear that you loved the location and views! It's fantastic to know that you enjoyed your stay. Thank you for sharing your experience, and we hope to welcome you back again soon!

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the villa were very beautiful. Also it was quiet. Pools were warm. The restaurants on site easily accessible.
Stayed 3 nights in Apr 2024
Response from Dani on Apr 19, 2024
Thank you for your Excellent review! We would love to have you return, hope to see you again soon!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are incredible. Prepare for a hike up and down a mountain, or use the shuttle. The exterior is deceiving...the unit we stayed in was beautiful. Staff was friendly and helpful.
Stayed 7 nights in Apr 2024
Response from RedAwning Team on Apr 19, 2024
We're delighted to hear that you enjoyed the incredible views and found the unit beautiful during your stay. Thank you for highlighting the helpfulness of our staff. We understand that the terrain might be challenging for some, but we're glad the shuttle service provided convenience. We appreciate your feedback and hope to welcome you back for another memorable stay in the future!

10/10 Excellent

BETH ANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE VIEW FROM OUR BALCONY WAS BREATH TAKING.THE GROUNDS OF THE PROPERTY WERE WELL MAINTAIN.YOU FELT LIKE YOU WERE THE ONLY PEOPLE IN THIS TROPICAL SETTNG.STAFF WERE FRIENDLY AND HELPFUL. BUT THERE ARE A LOT OF STEPS TO GO FROM THE UNIT TO THE LOWER LEVEL OF THE RESORT,IF YOU CHOOSE TO WALK. THEY DO OFFER FREE SHUTLE RIDES.TO GET AROUND THE RESORT.
Stayed 7 nights in Apr 2024
Response from RedAwning Team on Apr 17, 2024
We're thrilled to hear that you enjoyed the breathtaking view from your balcony and that the property grounds were well-maintained. It's wonderful to know that the staff were friendly and helpful during your stay. We understand that the steps may be challenging for some guests, but we're glad to hear that the free shuttle rides were available to help you get around the resort. Thank you for sharing your experience, and we hope to welcome you back soon!

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good experience at the resort. Everything clean. Had all the things I needed to feel comfortable.
Stayed 4 nights in Apr 2024
Response from Dani on Apr 14, 2024
Excellent! we are so happy to hear that you enjoyed your stay with us! Thank you for your wonderful review, and hope to see you again soon!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from staff to food.
Stayed 3 nights in Apr 2024
Response from Redawning Team on Apr 15, 2024
We're thrilled to hear that you had a great experience with us, from our attentive staff to the delicious food! Providing excellent service and quality meals is our top priority. Thank you for your kind words, and we hope to welcome you back again soon for another wonderful visit!

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to watch sting rays and sea turtles right from our balcony. The scenery is absolutely stunning!
Stayed 4 nights in Apr 2024
Response from Redawning Team on Apr 13, 2024
We're thrilled to hear that you had such a memorable experience watching stingrays and sea turtles from your balcony! It sounds like the scenery was truly breathtaking. Thank you for sharing this highlight of your stay with us!

10/10 Excellent

Diane

Stayed 7 nights in Apr 2024
Response from Dani on May 1, 2024
Greetings! From Beautiful Point Pleasant Resort!Thank you for your great Review! We would love to have you return for another wonderful vacation!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, excellent staff great combinations Villa was phenomenal
Stayed 6 nights in Apr 2024
Response from Redawning Team on Apr 8, 2024
We're delighted you enjoyed the beautiful views and found our staff excellent! It's fantastic to hear you had a phenomenal experience at our villa. Your satisfaction is our priority, and we look forward to hosting you again for more memorable moments!

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Point Pleasant Resort is a jewel in the tropics! Phenomenal views, outstanding clean rooms with modern layouts, easy beach access, and dining options all within walking distance. The staff are very helpful, friendly, and accessible! They are a big reason our stay was so pleasant. As others have mentioned, due to the hilly landscape, this is not ideal for those with mobility limitations. If you're not already in good shape you will be after a few days walking around here. :) Still the hotel shuttle can get you around a little. The hotel beach is nice and the more impressive Coki beach is just a short walk away including options for scuba diving, snorkeling, and spending time with dolphins and more at Coral World Ocean Park. Again, all of these are withing walking distance! The dormant Sugar Bay resort is a humbling reminder of the hurricanes impact on the island. As time passes restorations all around are making this an ideal destination for tourists again. If you're looking for a nice, quiet island getaway I'd recommend making Point Pleasant Resorts your destination!
Stayed 3 nights in Mar 2024
Response from Redawning Team on Apr 8, 2024
Thank you for your detailed and glowing review of Point Pleasant Resort! We're thrilled to hear that you enjoyed the phenomenal views, clean modern rooms, and convenient amenities such as beach access and dining options. Our staff takes pride in providing helpful and friendly service, and it's wonderful to hear that they contributed to making your stay pleasant. We appreciate your mention of the landscape's challenges for those with mobility limitations and our shuttle service to assist. It's great that you enjoyed the nearby attractions and the ongoing restoration efforts post-hurricane. We're honored to be recommended as a destination for a nice, quiet island getaway and look forward to welcoming you back in the future!

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, quiet but still social. Convenient to have full kitchen for eating in when desired. Enjoyed the balcony every day and the serene environment. Do not miss the terrace pool or sugar beach.
Stayed 5 nights in Mar 2024
Response from RedAwning Team on Apr 7, 2024
We're thrilled to hear that you enjoyed the beautiful views and serene environment during your stay! It's fantastic that you found the full kitchen convenient and were able to enjoy the balcony every day. We're glad you had a chance to experience the terrace pool and Sugar Beach as well. Thank you for choosing to stay with us!

8/10 Good

Mitzi

Traveled with partner
Liked: Cleanliness, staff & service
Just some wish I knew info for future travelers. The resort is very steep and has lots of steps. So be able to handle the exertion. You have 2 restaurants, but the bar in grill is very limited and limited seating. The resort doesn’t have any activities so you have to go elsewhere for water fun etc. that being said the cost of cabs are high and watch where you go it’s hard to catch them at some places. We also found they don’t want to take you to the other side of the island and if you do be ready for $50-$60 each way. We stayed in E9 the view is amazing. The bed was horrible and the burners on the stove need to be fixed (or replaced). We had a great relaxing time overall just needed more research. Also groceries are EXPENSIVE so be prepared for that also. The staff at the resort are super friendly also and helpful.
Stayed 7 nights in Mar 2024
Response from RedAwning Team on Apr 5, 2024
Thank you for sharing your insights! We appreciate your helpful tips for future travelers. It's important to note the steep terrain and limited amenities at the resort. We apologize for any inconvenience with transportation options and will address maintenance issues promptly. Despite these challenges, we're glad you enjoyed the amazing view and the friendly staff. Your feedback is invaluable, and we hope you had a relaxing time overall. We look forward to hosting you again with improved experiences in the future.

10/10 Excellent

Eric A, Grayslake

Stayed 4 nights in Jan 2024
Response from Dani on Apr 24, 2024
A Pleasant Good morning! Thank you for your 5 stars!We would love to have you return again real soon!Have a wonderful day!

8/10 Good

justine

Stayed 7 nights in Mar 2024
Response from Dani on Apr 24, 2024
HelloThank you for your review! we appreciate your feedbackand we look forward to welcoming you back again soon!

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Dani on Apr 24, 2024
HelloThank you for your Excellent review!Hope to see you again soon!

10/10 Excellent

Jeanetta A

Stayed 4 nights in Mar 2024
Response from Dani on Apr 19, 2024
Thank you for your Excellent 5 stars! We look forward to welcoming you back!

10/10 Excellent

Kayla elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very steep hills, but free shuttles around the resort.
Stayed 4 nights in Mar 2024
Response from Redawning Team on Mar 27, 2024
Thank you for sharing your experience! We understand that the steep hills may pose a challenge, but we're pleased that our free shuttles provided convenient transportation around the resort. Your feedback is valuable, and we'll continue striving to enhance our guests' comfort and accessibility. We hope you enjoyed your overall stay and look forward to welcoming you back for another memorable visit!

8/10 Good

thomas john

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stunning views from D23. Very good food at restaurant. Unit could use updating. Biggest thing to be aware of are the steep climbs from waterfront restaurant/pool back to unit.
Stayed 4 nights in Mar 2024
Response from Redawning Team on Mar 26, 2024
Thank you for your feedback! We're glad you enjoyed the stunning views and the delicious food at the restaurant. We'll take your suggestion about updating the unit into consideration. We apologize for any inconvenience caused by the steep climbs, and we'll work on making it more convenient for our guests. We hope to welcome you back for another enjoyable stay in the future!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Major drawback was no real beach on property, nearest “beach” (via walkway to next resort) wasn’t so nice either, next closest option was uphill road walk to nice Coki Beach or taxi to even nicer beach (e.g. Sapphire). And all walks to pools/meals involved short hike (not too bad if in fair shape). Positive trade offs are very quiet /not crowded at all, very nice views from property heights. If you don’t need beach it’s excellent.
Stayed 4 nights in Mar 2024
Response from Redawning Team on Mar 25, 2024
We're grateful for your feedback regarding your stay. While we regret the inconvenience regarding the beach access, we're pleased you found the property quiet with beautiful views. We understand the importance of beach access for many guests and will consider ways to improve this aspect in the future. Thank you for choosing our property, and we hope to welcome you back for a more enjoyable experience.

6/10 Okay

Carlene

Traveled with group
Very nice view. I would not recommend for persons with disabilities. All rooms are up off the ocean, so you have to walk either up or down hills and lots of steps.
Stayed 4 nights in Jan 2024
Response from RedAwning on Apr 2, 2024
We're glad to hear that you enjoyed the view! We apologize for any inconvenience caused by the layout for guests with disabilities. We do have on site shuttles to take guests around to ease the inconvenience. We strive to provide accessibility where possible and appreciate your feedback. If you have any specific needs for future visits, please let us know, and we'll do our best to accommodate them.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of bay from unit, close proximity to beach, pool, and restaurant. Individual unit was nice but needed some maintenance, bath room door lock to bed room would only open from 1 side, frequently had to exit through kitchen, blue ray remote had dead batteries and patio furniture had moderately rusted, needed to be wire brushed and repainted. Site is quite hilly, requires good walking health
Stayed 7 nights in Mar 2024
Response from RedAwning Team on Mar 25, 2024
We're glad you enjoyed the beautiful bay view and the convenient location close to the beach, pool, and restaurant. We apologize for the maintenance issues you encountered and appreciate your feedback. We'll address these concerns promptly to ensure a more comfortable experience for future guests. Thank you for staying with us, and we hope to welcome you back soon!

10/10 Excellent

Jessica Michelle, bethesda

Traveled with family
Excellent accommodations, decent amenities, great location, wonderful staff
Stayed 6 nights in Mar 2024
Response from RedAwning Team on Mar 25, 2024
We're delighted to hear that you enjoyed your stay! We strive to provide excellent accommodations and amenities in a great location, and it's wonderful to know that our staff contributed to your positive experience. Thank you for choosing us, and we hope to welcome you back again soon!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice location and beautiful property
Stayed 6 nights in Mar 2024
Response from RedAwning Team on Mar 22, 2024
We're thrilled you enjoyed our location and found our property beautiful! Thank you for your kind words. We strive to create memorable experiences for our guests, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, we got lucky with a L-shape patio. There was always a side in the shade with the L-shape, sun is hot on the USVI. Close walk to restaurant Margaritaville, best food in a walking distance. We snorkeled from the area, was good. Has a small private beach, two pools, great views. We had a car rental, could get away without one if you prefer to eat out always and pay for tours. We liked our stay here. Was a short stay prior to going to St John's, Corral bay area. If you like less crowds, less tourists, better snorkeling, head to Coral bay on St John's.
Stayed 4 nights in Mar 2024
Response from Redawning Team on Mar 20, 2024
It sounds like you had a wonderful time at our place! We're glad you enjoyed the convenience of the nearby amenities and attractions, as well as the beautiful views and access to snorkeling spots. If you ever find yourself back in the area, we'd love to host you again for another great stay!

10/10 Excellent

Tyliesha

Liked: Cleanliness, staff & service, property conditions & facilities
If you not use to hills and walking this not for you! The views and access to Coki Beach is what I loved most. The staff was amazing and friendly I am booking again for 2025
Stayed 4 nights in Feb 2024
Response from RedAwning Team on Mar 14, 2024
Thank you for your feedback! We're glad to hear that you loved the views and access to Coki Beach during your stay. It's wonderful that our staff made your experience enjoyable. We appreciate your understanding about the hills and walking, and we look forward to welcoming you back in 2025 for another amazing stay!

8/10 Good

Marvin C

Stayed 8 nights in Mar 2024
Response from Dani on Apr 19, 2024
Thank you for your feedback and great review We would love to have you back!

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service
Staff was amazing. Very friendly and accommodating and helpful. The accommodations were clean and the view was amazing as well.
Stayed 6 nights in Mar 2024
Response from Redawning Team on Mar 13, 2024
We're thrilled to hear you had a positive experience with our staff and enjoyed the cleanliness and view! Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing us!

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Walking the property reminded my wife and I of the Amalfi coast and some of the hotels we have stayed at there. Beautiful views, reasonably priced, great villa!
Stayed 3 nights in Mar 2024
Response from RedAwning Team on Mar 12, 2024
Thank you for your glowing review! We're thrilled to hear that walking the property reminded you of the Amalfi coast and brought back fond memories. It's wonderful that you enjoyed the beautiful views and found the villa reasonably priced. We're delighted you had a great experience and hope to welcome you back for more memorable stays in the future!

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, staff & service, amenities
We stayed in B6. Views are AMAZING. Staff gets a 6/5 stars. They made our experience amazing. They are so friendly and were always around to give us a shuttle around the property (the roads in the area are on hills and too windy to be walkable), call us a taxi (no ride share apps there), and they accommodated every need. Although we had some issues regarding the power In the unit being turned off and shower going cold, the staff was extremely quick to address the issues when made aware, and they made up for any inconvenience. The room and resort was also extremely clean. Overall I would stay here again.
Response from Point Pleasant on Mar 11, 2024
Thank you for your feedback, very much appreciated. Glad to hear you had a great time. Looking forward to seeing you again.

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, amenities
The landscape and view alone is gorgeous and worth the hassle. When we first arrived our room wasn’t ready(B10). They gave us another room (B7) which was perfect but a day later they attempted to move our things to B25 temporarily while we were out dining to accommodate guests that were supposed to be staying in B7 and I had to come back to the office and put my foot down. They moved us again(B15) The room they gave us was not as nice and I had trouble sleeping since every time you try to turn on the AC all the power went out in the unit. To top it off the head manager at the office, she, was very unapologetic about the whole ordeal and expected us to “understand”. No accommodations were made for us for all the trouble but thank God for the other staff. They are so kind, warm and loving, they made the stay worth it.
Stayed 4 nights in Feb 2024
Response from Point Pleasant on Mar 11, 2024
Sorry for any inconvenience moving you may have caused. We are happy to hear that you still had a good vacation.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 4 nights in Mar 2024
Response from Redawning Team on Mar 9, 2024
We're thrilled to hear that you found our location convenient for your needs! Being close to everything certainly adds to the ease and enjoyment of your stay. We appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Dani on Mar 14, 2024
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We take all guest feedback seriously and will address the issues you raised to ensure a better experience for future guests. We hope you'll consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Mark K., Des Plaines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and best views on the island.
Stayed 6 nights in Dec 2023
Response from Redawning Team on Mar 5, 2024
Thank you for your kind words! We're delighted that you enjoyed the views during your stay. Our staff strives to provide excellent service, and it's great to hear that they made your experience memorable. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Lynn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet, laid back atmosphere. Staff were friendly and helpful. Beautiful views. So glad I chose this property over Margaritaville next door. Our vacation was amazing and just what we needed.
Stayed 7 nights in Feb 2024
Response from Redawning Team on Mar 5, 2024
We're thrilled to hear that you had a wonderful vacation with us! Providing a quiet and laid-back atmosphere is what we aim for, and we're delighted that you enjoyed it. Our staff takes pride in offering friendly and helpful service, and it's fantastic to hear that they contributed to making your stay memorable. Thank you for choosing our property, and we look forward to welcoming you back for another amazing vacation in the future!

10/10 Excellent

Lina N

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Made getting around property easy w shuttle service that was included with our stay there. Always felt completely safe
Stayed 5 nights in Feb 2024
Response from Redawning Team on Mar 1, 2024
We're delighted to hear that you found the shuttle service convenient and that you felt safe throughout your stay. Providing reliable transportation and ensuring our guests' safety are top priorities for us. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

8/10 Good

Anetta

Stayed 4 nights in Feb 2024
Response from General Manager on Mar 24, 2024
We extend our sincere gratitude for awarding our hotel with a glowing 4-star rating! It brings us immense joy to learn of your delightful experience during your stay. Knowing that we succeeded in surpassing your expectations fills us with pride. At our resort, we are dedicated to delivering unparalleled service and amenities to each of our guests, and we're elated to have achieved this for you. Your feedback is invaluable to us, and we eagerly anticipate the chance to host you again in the future, promising another exceptional stay!

8/10 Good

John B, Lockport

Traveled with family and small children
Disliked: Cleanliness, amenities
Beaches and pool were near the resort
Stayed 8 nights in Feb 2024
Response from Redawning Team on Feb 27, 2024
We're glad you enjoyed the convenient access to the beaches and pool during your stay at the resort. Providing easy access to recreational facilities is one of our priorities. We hope you had a relaxing and enjoyable time, and we look forward to welcoming you back for another wonderful experience in the future!