Vista aérea

Opiniones de Hilltop Villas at Bluebeard's Castle by Capital Vacations

3 out of 5
Hilltop Villas at Bluebeard's Castle by Capital Vacations
1331 Estate Taarneberg, Bluebeard Loop, St. Thomas, St. Thomas

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 589 de 1159 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 376 de 1159 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 1159 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 1159 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1159 opiniones" "

8.8/10

Limpieza

8.2/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Liliana, puebla

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
El personal poco amable en el hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mikhail, el 15 ene. 2024
Dear Liliana,Thank you for taking the time to share your comment and concern with us, they will be addressed.Respectfully,

10/10 Excelente

MANUEL ALICEA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo recomiendo todo excelente
Se hospedó 2 noches en junio de 2022
Respuesta de Mikhail, el 28 jun. 2022
Greetings Manuel, Thank you for your kind comments. They are appreciated. Respectfully,

8/10 Bueno

Victor

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Alexis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2022
Respuesta de Mikhail, el 5 may. 2022
Greetings Alexis. Thank you for sharing your experience here at Bluebeards with us it is appreciated. Respectfully,

10/10 Excelente

Johan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Mikhail, el 1 feb. 2022
Greetings Johan Thank you for your much appreciated rating.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Súper bien, cómodo y accesible
Se hospedó 4 noches en abril de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena ubicación. Excelente vista. La habitación es muy acogedora
Se hospedó 2 noches en marzo de 2021

4/10 Malo

Pamela, pr

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Even the room key worked when it could. Arrived late two times to work due to this matter. Arrived at hotel and there was no info in front desk of our reservation. They changed rooms during our stay and did not know even what to tell us
Se hospedó 11 noches en diciembre de 2020

8/10 Bueno

Alvaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en agosto de 2020

8/10 Bueno

Mari Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Vanessa

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Ricardo, Puerto Rico

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio, cómodo, buena ubicación, silenciosa, seguridad
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Ricardo, Puerto Rico

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A pesar de estar en remodelado están muy acogedoras las habitaciones.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

ALICIA

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel comodo, accesible y a precio modico
Hill top es major

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy buena pero nunca limpiaron el cuarto
Todo estuvo bien excepto la limpieza, los empleados fueron muy amables en fin me volvería a quedar

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Escapada Valiosa
Fue una grata experiencia poder pasar estos dias alla. Lo recomiendo 100%...

10/10 Excelente

jose, Carolina ,Puerto Rico

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel con vista maravillosa
Fue muy buena,el lugar bastante céntrico,la vista y las facilidades fantásticas..el personal no es muy simpático....

10/10 Excelente

Shontel

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful place to vacation 😍
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

eyal

Viaje en pareja
Le gustó: Limpieza y servicios
its nice, good for the price.
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Cheliza

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
I really liked the room, it has a very nice view. I didn't like that there weren't more food options nearby.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

JL

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
They charge for house keeping $50.00 per cleaning if you want it. but other then that I would definitely recommend staying here the views are amazing
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Tasha

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was great and very clean. Beautiful views!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place to stay, highly recommend
Se hospedó 7 noches en mayo de 2024

8/10 Bueno

Deon

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Frederick, Rolla

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Absolutely stunning view from our room! The cleanliness of the room was impeccable. Overall, we had a fantastic experience!
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Dennis

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Ayhesia

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was very clean, and the staff was very pleasant and helpful
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Sai kumar reddy

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice view and safety. No walkable. Have to take out car
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Derek

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Petula

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Jeanette

Viaje familiar
Le gustó: Limpieza y servicios
Only 1 restaurant on the property, close to active downtown and cruise port, taxis readily available
Se hospedó 3 noches en abril de 2024

10/10 Excelente

FARRAH

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en abril de 2024

10/10 Excelente

La Donna

Se hospedó 5 noches en abril de 2024

8/10 Bueno

Clemente

Se hospedó 3 noches en abril de 2024

4/10 Malo

Maria

La comida pésima y la atención pésima en en bar
Se hospedó 6 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We're genuinely sorry to hear about your disappointing experience with both the food and service in our bar. Providing quality service and delicious food is our priority, and it's disheartening to learn that we fell short during your visit. Your feedback is valuable to us, and we will address these issues with our bar staff and culinary team to ensure improvements are made. Please accept our sincere apologies for the inconvenience and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Excelente

Brittany

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had an amazing time . This place was nice and cozy . Felt really safe and the guests and employees were very kind .. The room was equipped with everything you could possible need . Great find
Se hospedó 4 noches en marzo de 2024
Respuesta de Management, el 23 abr. 2024
Thank you for sharing your positive experience! We're thrilled to hear that you had an amazing time at our place and that you found it nice, cozy, and well-equipped. Ensuring our guests feel safe and comfortable is our top priority, and we're delighted that you felt both during your stay. We truly appreciate your kind words about our guests and employees; providing exceptional service and hospitality is what we strive for. We're glad you found us to be a great find, and we hope to have the pleasure of welcoming you back again in the future!

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Lo más que me ha gustado es la comodidad, limpieza de las habitaciones y la hermosa vista hacia el mar
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
¡Estamos encantados de saber que disfrutó de la comodidad y limpieza de nuestras habitaciones, así como de la hermosa vista al mar durante su estadía! Proporcionar un ambiente cómodo y limpio para nuestros huéspedes es una de nuestras principales prioridades y nos alegra saber que cumplimos con sus expectativas a este respecto. La impresionante vista al mar es sin duda uno de los aspectos más destacados de nuestra propiedad y estamos encantados de que haya podido apreciarla. ¡Gracias por tomarse el tiempo para compartir sus comentarios y esperamos darle la bienvenida nuevamente para otra estadía placentera en el futuro!

8/10 Bueno

edwin

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Front desk staff was not very hospitible and not very friendly.
Se hospedó 4 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We apologize for any disappointment caused by the lack of hospitality and friendliness from our front desk staff. Providing excellent service and making guests feel welcome is our top priority, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is valuable, and we will address this with our team to ensure that all guests receive the warm and friendly service they deserve. If you decide to give us another chance in the future, we will do our utmost to exceed your expectations.

10/10 Excelente

Jasmine

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I have stayed here twice and it has never disappointed me. This is definitely the condo you want to rent is very safe. Staff is amazing clean the pool. Stay open really late for the kids. I love it.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We're thrilled to hear that you've had such positive experiences during your stays with us! Providing a safe and enjoyable environment for our guests is always our top priority, and we're delighted to know that you appreciate our efforts. Our staff works hard to ensure that every aspect of your stay is memorable, from maintaining cleanliness to accommodating late hours for the kids to enjoy the pool. Thank you for your kind words, and we look forward to welcoming you back for many more enjoyable stays in the future!

10/10 Excelente

Jesica

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had a GREAT TIME! Our room was very clean and as advertised! We would definitely stay here again! There were very little restaurants around the area, we had to go across the island to find things open after 5pm.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great time during your stay with us and that your room met your expectations. We apologize for any inconvenience regarding the limited restaurant options nearby in the evenings. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excelente

Whitney

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
The property was very clean . The transportation was great and it was even close to a lot of things we wanted to do . Will definitely stay here again
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
Thank you for sharing your experience! We're delighted to hear that you found our property clean and conveniently located for your activities. We strive to provide excellent transportation services and a comfortable environment for our guests. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Veronica

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel staff were very accommodating and friendly. View was spectacular and room was spacious!
Se hospedó 4 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Our team takes pride in providing excellent service and ensuring our guests have a comfortable and enjoyable time. It's fantastic to know that you appreciated the spectacular views and spacious rooms. Thank you for your kind words, and we hope to welcome you back for another fantastic stay in the future!

8/10 Bueno

Eileen

Viaje en pareja
No le gustó: Condiciones de la propiedad
We could not get clean linens for 2 hours after calling the main desk. They told us the linens were in the dryer. Seriously? You don't have extras?
Se hospedó 4 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We sincerely apologize for the inconvenience you experienced with the delay in receiving clean linens during your stay. It's disappointing to hear that our service did not meet your expectations. We strive to ensure that our guests have everything they need for a comfortable stay, and we regret that we fell short in this instance. Your feedback is invaluable, and we will address this issue with our team to ensure that it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.

10/10 Excelente

Miss

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room and bathroom are very nice, clean, new. Bed is extremely comfortable and the view from the room and property is beautiful.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We're thrilled to hear that you enjoyed your stay with us and found the room and bathroom to be clean, new, and comfortable. Providing our guests with a pleasant and relaxing experience is always our top priority, and we're delighted that you were able to enjoy the beautiful views from the property. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bueno

Ray

Le gustó: Limpieza y condiciones de la propiedad
I have no complaints at all
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
We're thrilled to hear that you had such a wonderful experience during your stay! We look forward to welcoming you back in the future!

10/10 Excelente

Charnae

Le gustó: Limpieza, servicios, condiciones de la propiedad
This was a great birthday gift. The food and view was the best part of my trip.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
Happy belated birthday! It sounds like your birthday getaway was a memorable one, with delicious food and breathtaking views. We're delighted that we could be a part of your celebration. If there's anything else we can do to make your future visits just as special, please don't hesitate to reach out. Here's to many more fantastic birthdays ahead!

10/10 Excelente

Joerg

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 12 abr. 2024
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excelente

ROLAND

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Big room that was very clean and updated. Amazing views of the Harbor Good WiFI Friendly staff
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 23 abr. 2024
It's wonderful to hear that you enjoyed your stay and found the room spacious, clean, and updated, with stunning views of the harbor. We're pleased that the Wi-Fi met your needs and that our staff provided friendly service. If there's anything else we can do to enhance your experience during future visits, please let us know. We look forward to welcoming you back!