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Reviews of Marion Motor Lodge

2.5 out of 5
Marion Motor Lodge
120 Avenida Menendez, St. Augustine, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1005 reviews" "
Rating 8 - Good. 248 out of 1005 reviews" "
Rating 6 - Okay. 74 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hossain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient. Room was large and clean.
Stayed 2 nights in May 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Heather, Winter Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place! Fabulous location and close to everything. We’ll be back!
Stayed 1 night in May 2024

10/10 Excellent

Danika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! The staff were great, the rooms are clean and spacious, the shower/toilet was a tight squeeze, but served the purpose. Well managed and clean property. The view from the patio over the bay was a wonderful way to unwind after a full day out and about, with a pool area to have a refreshing swim. The location can’t be beat! Parking is free and you’re right across the marina for a boat cruise or walking distance from the heart of St Augustine. Truly a little gem! We loved our stay so much we extended it by an extra day. I would stay here again. Thank you to Emanuel and Karen for the VIP customer service.
Stayed 2 nights in May 2024

10/10 Excellent

Jill

Stayed 1 night in May 2024
Response from Gabriel on May 17, 2024
Thank you Jill. We are glad that you enjoyed your stay. Hope to see you soon.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff was friendly love this hotel
Stayed 1 night in May 2024
Response from Gabriel on May 15, 2024
Thank you so Much Stephanie. We are pleased that you enjoyed your stay. Hope to see you soon.

6/10 Okay

Patricia

Over priced for condition of room. Will not go back.
Stayed 1 night in May 2024
Response from Marion Motor Lodge on May 12, 2024
Thank you Patricia. We will work to be better.

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Gabriel on May 3, 2024
Thank you Gennady for the great review.Hope to see you again.

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper deck, everything is within walking distance
Stayed 2 nights in Apr 2024
Response from Gabriel on May 3, 2024
Thank you Jeff. See you anytime soon.

10/10 Excellent

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Rick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and pictures looked exactly what the rooms looked like. Nice job
Stayed 1 night in Apr 2024
Response from Gabriel on Apr 25, 2024
Thanks Rick. This means a lot to us. Hope to see you soon.

10/10 Excellent

Denise, Hamel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love location and the view from deck. Have stayed there twice this year. Frig and freezer work great. Beds ok, linens are great . Will probably stay here again. Parking is limited, so we don't dare take car out later in the day .
Stayed 4 nights in Apr 2024
Response from Gabriel on Apr 25, 2024
Thanks Denise, for this great review. This means a lot to us. Hope to see you soon.

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time there. The hotel was clean and updated. The staff was extremely helpful and friendly. And the location of the property is right in the middle of everything so we walked everywhere.
Stayed 1 night in Feb 2024
Response from Gabriel on Apr 17, 2024
Thanks Anne, this means a lot to us. We are glad that you enjoyed your stay. Hope to see you soon!

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service greeted when arrived. Nice and clean. Was able to walk to everywhere we wanted to go.
Stayed 1 night in Apr 2024
Response from Gabriel on Apr 17, 2024
Thanks Kristine.We are pleased that you had a wonderful time during your stay. Hope to see you anytime soon!

8/10 Good

Raymond, saugus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice area , safe day or night , would stay again
Stayed 4 nights in Apr 2024
Response from Gabriel on Apr 13, 2024
Thank you so much Raymond.hope to see you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience and hope to visit again!
Stayed 1 night in Mar 2024
Response from Gabriel on Apr 12, 2024
Thanks Melissa.This means a lot to us! We are glad that you enjoyed your stay. Hope to see you soon!

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, no issues, manager was awesome!
Stayed 1 night in Apr 2024
Response from Gabriel on Apr 11, 2024
Thanks Vernon, this review means a lot to us. Hope to see you soon!

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxed place! Convenient to the trolly stop! Great bay view! Plenty of dining options to walk to! We will be back!!💖💕
Stayed 2 nights in Apr 2024
Response from Gabriel on Apr 11, 2024
Thanks Marie.We are glad that you enjoyed staying with us.Hope to see you anytime soon.

6/10 Okay

Randy

Response from Marion Motor Lodge on Apr 11, 2024
Thank you Randy,We will manage to be better.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two thumbs up
Stayed 2 nights in Apr 2024
Response from Gabriel on Apr 6, 2024
Hello Michael,Thank you for staying us!Hope to see you anytime soon

10/10 Excellent

mike

Traveled with partner
Liked: Amenities
Check-in was quick and easy. The room and property exceeded expectations. The location for the price, unbeatable!
Stayed 1 night in Apr 2024
Response from Gabriel on Apr 5, 2024
Hello Mike,Thanks for your review. We are glad that you enjoyed staying with us. Hope to see you again.

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel, but they have done a really nice job of renovating it to be more modern. The spacious shower is a plus, and there are plenty of clean towels. We enjoyed resting on the porch overlooking the harbor after walking around St. Augustine. The staff is friendly and helpful, and you can buy Trolley tickets right there in the office.
Stayed 3 nights in Apr 2024
Response from Gabriel on Apr 5, 2024
Thank you Ellen.We are pleased that you enjoyed to staying with us!Hope to see you soon.

8/10 Good

Tana

Traveled with family
Liked: Cleanliness, staff & service
Parking is not adequate for number of guests.
Stayed 2 nights in Apr 2024
Response from Gabriel on Apr 5, 2024
Hello Tana,Thanks for your review. We will be making some improvements to be able to have more parking. Hope to see you again anytime soon.

10/10 Excellent

malena

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 2 nights in Mar 2024
Response from Gabriel on Mar 30, 2024
Thank you Malena for staying with us.Hope to see you soon.

10/10 Excellent

judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent a lovely afternoon and evening here on our way back home. Delightful place so close to the heart of St Augustine. We will definitely return.
Stayed 1 night in Feb 2024
Response from Gabriel on Mar 29, 2024
Thank you Judy.Hope to see you again soon!

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very historic, close to old town. Parking is very limited and difficult.
Stayed 2 nights in Mar 2024
Response from Gabriel on Mar 28, 2024
Thank you Vincent,Like any colonial village, parking is difficult sometimes.Hope to see you again soon.

10/10 Excellent

theresa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I walked in I was greeted by Karen. She was very pleasant. I was checked in with no problem. The room was very clean and smelled nice. The hotel was on the water and close to everything. I loved it so much I stayed another night.
Stayed 3 nights in Mar 2024
Response from Jer on Mar 24, 2024
Sounds fun, Teresa. And yes, we love our Karen, so sweet. See you next time.

8/10 Good

Jeanne

Convenient location. Walk to everything. Nice views.
Stayed 1 night in Feb 2024
Response from Gabriel on Mar 28, 2024
Thank you Jeanne.We called park-it and forget-it travel.See you again soon.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has amazingly friendly staff! It is right in the heart of shopping, dining, entertainment, and history, very walkable, just park and go! Our only complaint was the coffee, not a k-cup brand I'm familiar with. It tasted more like tea than coffee. YUCK!! Luckily, there's a Starbucks about 2 blocks away!! Great stay, will saty again.
Stayed 2 nights in Mar 2024
Response from Jer on Mar 22, 2024
Good point Mark. Thanks. And we have a Kookaburo (sp? local fancy coffee) near by as well. Thanks again.

10/10 Excellent

Thomas, Winter Garden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovations to the motel. Perfect location.
Stayed 2 nights in Mar 2024
Response from Jer on Mar 20, 2024
Thanks, Thomas, see you again soon.

2/10 Terrible

Jayleen, Marysville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told room would he ready in an hour. Which was no issue as we came early as parking opened at 1pm. They fave us room tag for car. We went to dinner came back and were told oh we had to switch you rooms some one else needed their room ready faster and you were gone. No issue....until we walked in room. It was never cleaned. Hair was all over sink, counter, and shower. Towels were folded and dirty as well as pillow cases. All soaps and lotion dispensers were empty and 2 tissues were stuffed in box to look full. Also they had double parked 2 cars behind our vehicle so we couldnt get out. Went to alert front desk only to be told its her car and where do we want her to park then? Wait what?! You are asking the guest where you should park?? Then the front door auto lock is beoken to room. No need for a room key just walk in and out as you or anyone else pleases 😆😆 the beds are hard as a rock and you will wake up uncomfortable and wishing for your bed at home! For 379 a night stay elsewhere.
Stayed 1 night in Mar 2024
Response from Jer on Mar 22, 2024
Yikes! That's not good. Sorry to hear it.

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location.
Stayed 2 nights in Mar 2024
Response from Jer on Mar 15, 2024
Thank you, thank you, thank you. :-) see you next time.

2/10 Terrible

Ross

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible value for money for such an old 50s-style motel. The room had so much deodorizer spray that we had to open the door and windows, and the best the front desk could do was get us a noisy fan to place in the open door. Terrible night's sleep. The bed was fine but the bed frame had pointed corners that protruded out beyond the mattress -- and easy to hit your shins!! Not nice! There was no food available on the premises, but restaurants were nearby. The only real positive was that we could park the car immediately outside the room. I would not recommend this place.
Stayed 1 night in Feb 2024
Response from Jer on Mar 15, 2024
Thank you, for sharing rose.

8/10 Good

Janis

Stayed 1 night in Mar 2024
Response from Gabriel on Apr 3, 2024
Thank you Janis,Hope to see you soon.

8/10 Good

Kathy

Traveled with partner
Parking is tough - not enough spaces for the number of rooms - but owner IS very upfront about it. We felt bathroom - shower specifically - could have been cleaner. Areas of mold just need a shot of bleach. Room itself was very spacious. Lots of storage, comfortable sitting area in room. Comfy bed, lots of pillows. Desk staff was VERY helpful!! Love that there are written recommendations and directions to local breakfast places! Would absolutely stay there again and recommend it to others!
Stayed 2 nights in Mar 2024
Response from Jer on Mar 13, 2024
Thank you Kathy; It was a pleasure meeting you. See you next time.

2/10 Terrible

David

Disliked: Property conditions & facilities
Nothing like in the photos, which are apparently very carefully staged. My view was of a staircase, walls were cracked with chipped paint, rust on many of the bathroom fixtures, burnt out light bulb, and shower so small I could barely turn around. Could hear every step the people in the room above me took. The door would only lock about half the time when I left. If not paying attention I think you could spend a whole day out with the room unlocked. Would have to fiddle with to get it to lock. Something was wrong with the air conditioning because the room would cool but be super humid. In Florida, I had to open the door and windows to get the humidity out!! Overall, probably worth putting up with for a third of the price, but not what they are charging. I did ask for a new room when I saw the condition but was told no other rooms were available. Great location though if you can get it at a price that reflects the condition.
Stayed 3 nights in Mar 2024
Response from Jer on Mar 13, 2024
That sound like you chose one of our 'Standard King' rooms. The description does say that the 'Deluxe King' rooms get extra seating outdoor. We suggest checking the rates across the bridge of lions or further uptown... Some find them more economical.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jer on Mar 13, 2024
Thx Maureen.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute hotel! Rooms are very nice. The Historic area is an easy walk. Would definitely recommend the Marion!
Stayed 2 nights in Feb 2024
Response from Jer on Mar 13, 2024
Thanks, Vickie. See you next time.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and convenient to restaurants and shopping
Stayed 1 night in Mar 2024
Response from Jer on Mar 8, 2024
Isn't it just?! See you next time.

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and walkable
Stayed 2 nights in Mar 2024
Response from Jer on Mar 6, 2024
Park-it & Forget-it travel, we call it. See you next time.

6/10 Okay

Johnathon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Good place to stay in town if you intend on walking. Rooms have been updated but have a poor design with the ac unit blowing into a closet wall and returning the cold air back into its self. It had been hot out we would have had a bigger issue.
Stayed 2 nights in Mar 2024
Response from Jer on Mar 6, 2024
Thx

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from Jer on Mar 29, 2024
Thanks, Patrick. see you again soon.

10/10 Excellent

Kelly, Indian Harbor Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seats outside the door are a great place to relax and watch the water.
Stayed 1 night in Feb 2024
Response from Jer on Mar 1, 2024
Right?!?! We get jealous when we see y'all out there. :-)See you again soon.

4/10 Poor

France

Stayed 2 nights in Feb 2024
Response from Jer on Feb 28, 2024
Thanks!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality motel in an idyllic location.
Stayed 2 nights in Feb 2024
Response from Jer on Feb 28, 2024
Sounds perfect, thank you Linda.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic!
Stayed 2 nights in Feb 2024
Response from Jer on Feb 28, 2024
Great! Thanks, Pat.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jer on Feb 25, 2024
We appreciate this, thank you.

6/10 Okay

Sally

Traveled with group
Liked: Cleanliness, staff & service
I liked that it was close to the historic district and the walkability. I did not like that it was relatively noisy with folks upstairs, being backed on to an alley. The bathroom window did not close tightly which allowed noise from the alley to come through. The staff were great! We didn't really have anything to complain about to them since they would not be able to help with the outside noise issues, nor the folks upstairs walking around. They do not have carpet, and I assume that is why more sound carries through.
Stayed 1 night in Feb 2024
Response from Jer on Feb 24, 2024
Thank you Sally; Your comments help us get better every day. Thanks again and consider and upstairs room next time, the view is great.

8/10 Good

Joan, Saxtons River

Liked: Staff & service
You can’t beat the location. Old school motel right across from the marina. Close to restaurants, shops. Once you park it’s an easy walk to anything. This was our second stay and we’d stay again. That being said, there are a few basics that could use attention. The towels need an update and upgrade. They’re worn and dingy, but clean. The bathroom could use a deep clean (grout, corners) and the TV in our room didn’t seem to work (no big deal but…). There’s some flashy stuff (smart mirror, blue lighting in the bathroom) but the basics could use some attention.
Stayed 1 night in Feb 2024
Response from Jer on Feb 22, 2024
Thanks for letting us know. We will tell the boss. Thanks and we hope to see you next time your in town.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jer on Feb 23, 2024
Thx See you next time.