Sundeck
Check availability

Reviews of Basecamp South Lake Tahoe

3.5 out of 5
Basecamp South Lake Tahoe
4143 Cedar Ave, South Lake Tahoe, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martha G,

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very noisy when we arrived. It did get quiet in the evening.Great location. We had requested rooms together or close as we were senior traveling together to help each other. One room next door was vacant but we were told it was booked and had 2 single beds. We did say that would not be a problem. No one ever checked into the vacant room. We really do not like to be lied to. The person at the front desk always gave us a different story and was always a different person.
Stayed 1 night in Apr 2024

10/10 Excellent

Korbel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how they have a bunch of interactive things for both adults and kids, from games to fire pits, s’mores to brews! Definitely our number 1 spot in Tahoe to stay for a decent price !
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryce

Liked: Property conditions & facilities
Very nice place to stay for the money…great location and accommodations
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the kind words and I am very glad you have enjoyed your stay with us at Basecamp Tahoe South! We hope to see you again soon!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the kind words and great review. We hope to see you again soon!

10/10 Excellent

Achira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
We are very glad to hear that you enjoyed your stay with us at Basecamp Tahoe South. Thank you for the great review and we hope to see you again soon!

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, but could use a little TLC
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the review and we will share this with our team to ensure the best guest experience for you the next time you visit us.

10/10 Excellent

Hussachai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

8/10 Good

Summer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and cozy place to stay. We really enjoyed it.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the fantastic review of your recent stay here at Basecamp Tahoe South! I am so glad you had a wonderful time and enjoyed anything specifically mentioned by guest. Thanks again for your kind words. I hope your travels bring you back this way soon!

2/10 Terrible

Foumi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a budget motel. Extremely bad quality room, with noisy floor, fan and electrical.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

8/10 Good

Ernest

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vibe. Really good restaurant.
Stayed 2 nights in Jan 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the review of your recent stay here at Basecamp Tahoe South! I hope your travels bring you back this way soon!

10/10 Excellent

Samy

Traveled with family and small children
Liked: Staff & service
Close to everything.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the review of your recent stay here at Basecamp Boulder and have enjoyed our central location! I hope your travels bring you back this way soon!

6/10 Okay

Candelaria

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Location was great. Very close to casinos, shopping and dining. Also walkable to heavenly gondala and lake beach. For the most part staff friendly (not best customer service on some occasions). The on-site brewery was a plus. Room was average, some smell like carpet was damped. Restroom was not the cleanest (needed some sweeping and mopping) We had to air it out for the first day. We asked housekeeping for towels on the 3rd day and we never got them. Overall it was okay.
Stayed 4 nights in Mar 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

4/10 Poor

Christopher Rameno

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff is very nice and friendly, parking is first come first serve. Beds were clean and comfortable, everything else not so much. Room felt dark only having one light in the middle of the room. Room had a ton of stains on carpet and the fan in the room was caked with dust. Bed liner on the bottom had multiple stains and furniture was pretty beat up and inside room felt dated. Pretty nice hot tub and brewery on property and lots of areas to hang out. Overall stay was okay biggest plus was that the beds were comfortable. Would stay again in a pinch if needed but not my first go to.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great staff. Close to everything we needed.
Stayed 2 nights in Mar 2024
Response from Cameron Bradberrry on Apr 11, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the clean rooms and friendly staff. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very easy experience. Breakfast/Coffee shop is great. Sadly we were locked out of our room at 1am. Had to wait for staff to come and make new cards for room. Other than that it was a good stay.
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your thoughts about your recent stay with us. We always appreciate feedback from guests, and we hope to see you again in the near future!

6/10 Okay

Suzi

Disliked: Property conditions & facilities
There shampoo and body wash was empty
Stayed 1 night in Mar 2024
Response from Basecamp South Lake Tahoe on Apr 6, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay

8/10 Good

Brant

Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the great review. We hope to see you again soon!

8/10 Good

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 5, 2024
Thank you for the great review! We hope to see you again soon!

2/10 Terrible

Abhay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cameron on Apr 5, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 1, 2024
Thank you for the great review and we hope to see you again soon!

10/10 Excellent

Beretta Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Apr 2, 2024
Thank you for the great review. We hope to see you again soon!

10/10 Excellent

Alma

Stayed 3 nights in Mar 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night or two in South Lake Tahoe
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 1, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed your stay with us. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cameron Bradberry on Apr 1, 2024
Thank you for the great review and we hope to see you again soon!

10/10 Excellent

Cameron

Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the review of your recent stay here at Basecamp Boulder! I hope your travels bring you back this way soon!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a ski crashpad. Simple, but inexpensive. Good value for the money
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Mar 26, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed a great affordable stay. Thanks again for your kind words. I hope your travels bring you back this way soon!

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, family friendly
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Mar 26, 2024
Thank you for the great review, we hope to see you again soon

8/10 Good

Theodoor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beer garden/brewery, life music, jacuzzi, and breakfast
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Mar 26, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the jacuzzi, breakfast and live music. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Basecamp is always a nice place to stay with our family of 6. Reasonably priced and comfortable. The personnel at the main lobby and small brewery are very helpful. Fun for all ages…board games and ping pong table. The location is awesome and convenient…walking distance to Heavenly Village and the Casinos right across the street. We will definitely be returning!
Stayed 3 nights in Mar 2024
Response from Cameron Bradberry on Mar 20, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed our great location and fun family-friendly environment . Thanks again for your kind words. I hope your travels bring you back this way soon!

10/10 Excellent

Michele D

Traveled with partner
This hotel is in a perfect location close to everything
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Mar 20, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the great location of the hotel. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

Monica

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the energy, loved the people around. Just a little mold but that was it
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Mar 20, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Mar 20, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I hope your travels bring you back this way soon!

10/10 Excellent

Janeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for my family of five. The out door for pot is a great hang out spot. The property location is perfect walking distance to all the shops, casino, and restaurants.
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Mar 18, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the perfect location. Thanks again for your kind words. I hope your travels bring you back this way soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Rachel at the front desk is so sweet and helpful!
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Mar 18, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the great service provided by Rachel. Thanks again for your kind words. I hope your travels bring you back this way soon!

10/10 Excellent

Vichy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, my only complaint was the body wash was depleted in my hotel room.
Stayed 1 night in Mar 2024
Response from Cameron on Mar 13, 2024
I am so sorry to hear that. I have had a team meeting to ensure this does not happen again. I hope we see you the next time your travels bring you to Boulder!

8/10 Good

Harsh

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Cameron on Mar 13, 2024
Thank you for the great review!

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
The out side patio had dog poop and not clean rooms
Stayed 2 nights in Jan 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

8/10 Good

Krissa Micah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room/ place was good! Its just we keep hitting out head on bed bunks.
Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your thoughts about your recent stay with us here at Basecamp Boulder. We always appreciate feedback from guests, and we hope to see you again in the near future!

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
This property lived up to its expectations, other than perhaps it is a little worse for the wear in the common areas than the photos show. It was still comfortable, and we enjoyed the many offerings the hotel had, including large hot tub we used every day (the second one on a nice rooftop deck was unfortunately not operational), fun brewpub with happy hour specials on-site, roomy balcony with seating, breakfast/coffee bar, ping pong table, etc. We were walking distance to Heavenly Village and its gondola, which we took advantage of, and parking was never an issue (though very low clearance for some spots if you have a roof box). The heating system was a little difficult to manage, and unfortunately, we got stuck next to a very LOUD and unruly family who woke us early every morning (we should have complained as quiet hours are stated from 10 pm-8 am). Additionally, the cars parked right under our room were very loud idling early in the morning, as was the staff clearing the paths with snow shovels. So overall not a place for peace and quiet, but ok for a few days of skiing.
Stayed 4 nights in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for the complete review of your recent stay! While I am very happy to see you have had a pleasant stay, I would like to mention our staff is here for you, so please let us know in the moment if there is anything we can do to improve your stay. We look forward to your return visit!

10/10 Excellent

Jatinder

Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 26, 2024
Thank you for the great review! We hope to see you again soon.

8/10 Good

Susana, Novato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is grate , close to the amenities. Breakfast was delicious. The only problem was with the housekeeping, we ask for couple things they said they will and never show up.
Stayed 2 nights in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

8/10 Good

Pavansushma

Traveled with family and small children
It was ok
Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for your honest review of your recent stay, we hope to see you again soon!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly the prices were perfect and the area was very inviting
Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for the fantastic review of your recent stay here at Basecamp Boulder! I am so glad you had a wonderful time and enjoyed our affordable pricing with great staff. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for the great review of your recent stay at Basecamp Tahoe South, we hope to see you again soon!

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for the great review of your recent stay at Basecamp Tahoe South, we hope to see you again soon!

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for the great review of your recent trip at Basecamp Tahoe South, we hope to see you again soon!

4/10 Poor

Rohit

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet needs to go, my son spilled water on the carpet accidently and when I put the towel to dry it, the towel got yellow and black stains (maybe someone vomitted). If they can change the flooring to wood, then this place is okay. This experience just ruined our experience. Other than that property is okay
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, amenities
Our first room was smelly, the light didn’t turn on, and there was a bottle cap in the bathroom making us question how clean the actual room was. We quickly got moved to a better room. It’s quiet, the bed is comfortable but for $330/night this hotel was not worth it. Wouldn’t stay here again.
Stayed 2 nights in Feb 2024
Response from Cameron Bradberry on Mar 4, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.