6/10 一般
Florentina，Alliance
与家人及幼儿出行
2025 年 12 月 5 日
不满意：员工和服务，清洁度
Chicken tenders are not breakfast food. Also, the check-in lady Mackenzie is just so rude. She was sitting on the phone with a customer. tapping her nails, and just letting everyone including myself know that she was not wanting to help us and overall just annoyed of us. I simply just asked if the hotels carried water diapers, mind you it was thanksgiving so nothing was open. She rudely said no, that’s why you go to the store and get some before you come here. We asked if we could get hot water out in the lobby for the tea and she told us she couldn’t get hot water, yet the next morning there was hot water. The coffee was also cold but only when she was working. Also, the room 101 we were in had poop smeared on the bottom of the window in the bathroom and they did not clean out the freezer which had old ice cream sandwiches and frozen pizza.
Florentina
2025 年 11 月入住 3 晚