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Reviews of Ibis Styles Sevilla Santa Justa

2.5 out of 5
Ibis Styles Sevilla Santa Justa
Avenida De La Buhaira 2, Seville

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 268 reviews" "
Rating 8 - Good. 69 out of 268 reviews" "
Rating 6 - Okay. 11 out of 268 reviews" "
Rating 4 - Poor. 3 out of 268 reviews" "
Rating 2 - Terrible. 2 out of 268 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooftop pool and bar. Helpful and friendly staff.
Stayed 4 nights in May 2024
Response from Rodrigo Fernández on May 17, 2024
Hello Denise!Thank you for choosing us to spend these days in Seville.We are glad you enjoyed the pool. Our rooftop pool is designed to offer a relaxing space and city views, and although it's not very big, we hope it was enough to enjoy a good time.We look forward to seeing you on your next visit to Seville!Rodrigo FernándezSubdirector

8/10 Good

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, walking distance from train station and car rental. Walking distance to most attractions.
Stayed 4 nights in Apr 2024
Response from Rodrigo Fernández on May 11, 2024
Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rodrigo FernándezSubdirector

6/10 Okay

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good basic no frills hotel. It is very clean and comfortable with no extras in the room ie fridge, tea coffee shower cap etc however a very good breakfast buffet is included in the price. The rooftop terrace with pool and bar is great if you have time to use it with snacks available. It is not the most convenient location for all the main sites, at least twenty to twenty five minute walk and a taxi back is about ten to twelve euros. We unknowingly visited Seville during the biggest festival of the year (Ferias de Abril) so it was very very busy and at this time the hotel accommodation was very expensive but would be reasonable I think any other time. Just too far out of town. Seville is a fabulous city to visit.
Stayed 3 nights in Apr 2024
Response from Rodrigo Fernández on May 11, 2024
Dear Michele,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in your hotel, the facilities are great and the hotel is well decorated.
Stayed 3 nights in Apr 2024
Response from Rodrigo Fernández on May 11, 2024
Hello Melanie,We are happy that you had such a good time.We are all delighted that your stay was completely perfect, enjoying our rooms, surroundings and decoration.It is wonderful that you have chosen us and that you have such good memories of your stay!Come back soon!Rodrigo FernándezSubdirector

8/10 Good

Eugene, Woodside

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was quite impressive. Staff were friendly.
Stayed 2 nights in Apr 2024
Response from Rodrigo Fernández on May 11, 2024
Dear Eugene,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

Jasmine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! It’s about a 15-20 minute walk to the popular sites in town but totally worth it! Easy to walk into town for the day and enjoy everything with crowds of fellow tourists then escape to this peaceful, comfortable oasis. Felt very safe walking around the area at night and the staff was so helpful.
Stayed 4 nights in Mar 2024
Response from Rodrigo Fernández on May 11, 2024
Hello Jasmine,Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Do not doubt that we will take your comments into account.We strive to provide a superior service experience for every customer; Therefore, your opinion is very important to us.Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

Maria Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2024
Response from Rodrigo Fernández on May 11, 2024
Dear Maria Isabel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rodrigo FernándezSubdirector

6/10 Okay

Paola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was the only disappointing part. Boiled eggs are not fresh: they are kept in the frige for at least a day after being peeled and cut in half, which makes them unedible.
Stayed 4 nights in Mar 2024
Response from Rodrigo Fernández on May 11, 2024
Hello Paola,Thank you very much for taking a moment to share your reviews about our ibis Styles Sevilla Santa Justa.We are sorry that your experience was not completely satisfactory. We will take your suggestion into account to improve our offer on our breakfast in the future. We hope you choose us again on your next visit to Seville.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Melisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with everything that you may need within a walking distance. We stayed here for 3 nights and managed to enjoy the rooftop bar and pool, the cleanliness of the hotel, the wonderful breakfast and the friendliness of the staff. The hotel is located in a great area with lots of restaurants and bars in the area, as well as some cute shops. The centre and the river are within a walkable distance of 15-25 mins and there are plenty of things to see there. Many buses go past the hotel or up to 5mins walking so you can use them at all times. It’s also on the way to the airport via bus so it takes no time to get to the airport from the hotel. I would definitely come back here again as the rooms were really clean and the beds were super comfortable.
Stayed 3 nights in Mar 2024
Response from Rodrigo Fernández on Mar 23, 2024
Hello Melisa!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

6/10 Okay

Angela

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room is basic. Small amount of hanging space, walkin shower, 1 small pillow each and 1 seat in the room. Wifi was quick and excellent connection. No kettle, no fridge or no air-conditioning in the room. The air-conditioning didnt work in our room, due to winter restrictions apparently. Our room was over 28c at night and opening the window for small amounts of ventilation made it too noisy to sleep. Breakfast was chaotic around 9am and tables were dirty/grubby from earlier eaters. Good bus links to airport but would stay nearer Tirana next time. (We left a night early due to room temperatures)
Stayed 4 nights in Feb 2024
Response from Rodrigo Fernández on Feb 25, 2024
Dear Angela,Thank you for taking the time to share your feedback.Sincerely,Subdirector

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice buffet breakfast - room is a bit small but overall nice choice for traveling with kids in Sevilla.
Stayed 2 nights in Feb 2024
Response from Rodrigo Fernández on Feb 25, 2024
Dear Lina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Subdirector

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Lovely hotel, great breakfast, fab location for airport bus and sights, lovely rooftop pool (if a bit cold!). Staff very friendly and all good. Room a bit warm and a little noisy from the road, but nothing much
Stayed 3 nights in Feb 2024
Response from Rodrigo Fernández on Feb 25, 2024
Dear Nic,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
There was no slippers. Breakfast was unsatisfying. The room was big and in very good condition. There was no bottled water in there room, either you could bring your own bottle and refill it from filtres water facility on each floor or buy empty bottle there
Stayed 3 nights in Jan 2024
Response from Rodrigo Fernández on Feb 3, 2024
Hello Natalia,Thank you very much for taking a moment to share your reviews about our ibis Styles Sevilla Santa Justa.We are sorry that your experience was not completely satisfactory. We will take your suggestion into account to improve our offer on our breakfast in the future. We hope you choose us again on your next visit to Seville.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Aida, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a lovely, vibrant place. I really enjoyed all the colors and my bedroom was so clean and lovely. I enjoyed breakfast buffet alot and they had gluten free options available
Stayed 3 nights in Dec 2023
Response from Rodrigo Fernández on Feb 3, 2024
Hello Aida,We are happy that you had such a good time.We are all delighted that your stay was completely perfect, enjoying our rooms, surroundings and decoration.It is wonderful that you have chosen us and that you have such good memories of your stay!Come back soon!Rodrigo FernándezSubdirector

10/10 Excellent

Ramsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , comfortable bed , friendly staff
Stayed 4 nights in Dec 2023
Response from Rodrigo Fernández on Feb 3, 2024
Hello Rmsin!These reviews are great!Your comments fill us with joy since, as you know, we work with the hope that you feel at home among us. It is great that everything was perfect and that you have such an excellent impression of the cleanliness of the rooms and the treatment of all our staff. Your satisfaction is ours!Thank you from the bottom of my heart for recommending us to other travelers and we hope to have you with us again soon!May everything go great for you!Rodrigo FernándezSubdirector

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find close to center and Santa justa
Great gem very close walking distance to the old town and the main train station, Santa justa. The rooms unfortunately don’t have fridges so bear that in mind but the hotel has everything else you need and is super comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night stay
Really comfortable, clean, helpful and friendly. The breakfast was great too.
Stayed 3 nights in Dec 2023
Response from Rodrigo Fernández on Dec 19, 2023
Hello Jill!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

8/10 Good

Ervisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rodrigo Fernández on Dec 18, 2023
Dear Ervisa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rodrigo Fernández on Dec 10, 2023
Hello Patricia!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Piotr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Rodrigo Fernández on Dec 10, 2023
Hello piotr!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent vibe!
Very well maintained hotel with great breakfast and a very obvious movement of preserving the environment! Nice and modern design while it stays minimalistic! Staff is friendly and helpful, and the hotel is very secure!
Stayed 1 night in Nov 2023
Response from Rodrigo Fernández on Dec 10, 2023
Hello Marija,We are happy that you had such a good time.We are all delighted that your stay was completely perfect, enjoying our rooms, surroundings and decoration.It is wonderful that you have chosen us and that you have such good memories of your stay!Come back soon!Rodrigo FernándezSubdirector

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Rodrigo Fernández on Dec 10, 2023
Hello Arshad!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

6/10 Okay

Diane

Traveled with group
Liked: Cleanliness, property conditions & facilities
No wardrobes just a hanging rail, no drawers so the room looks a mess. Was there in November and room was hot and stuffy but no aircon as it had been switched go heating even though outside temperature was 70’. Consequently had to have windows open and it was noisy outside with people outside at 0400. 20 minutes walk to the centre. Good breakfast.
Response from Rodrigo Fernández on Nov 26, 2023
Dear Diane,Thank you for taking the time to tell us about your experience at the Ibis Styles Sevilla City Santa Justa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

Gwyneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern approach to a hotel but very pleasant. Excellent breakfast. Walking distance to centre if you are fit.
Stayed 2 nights in Nov 2023
Response from Rodrigo Fernández on Nov 19, 2023
Hello Gwyneth!It is fantastic that you have chosen us to enjoy your visit to Seville.We were delighted to welcome you and, of course, to see through your comments that you found the breakfast excellent.We love that everything turned out just as you expected.Thank you for your trust.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, comfortable rooms and hotel overall. Plenty of options for breakfast. Easy and quick to check in. Most of the staff were friendly and helpful. Would recommend.
Stayed 3 nights in Nov 2023
Response from Rodrigo Fernández on Nov 15, 2023
Hello Gary!It is fantastic that you have chosen us to enjoy your visit to Seville.We were delighted to welcome you and, of course, to see through your comments that you found the breakfast excellent.We love that everything turned out just as you expected.Thank you for your trust.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for arriving by train and leaving by plane as train station is a short walk and stop for EA airport express is across the street in the next block. Comfortable room, note some have interior courtyard views. Excellent breakast.
Stayed 1 night in Nov 2023
Response from Rodrigo Fernández on Nov 14, 2023
Hello John!It is fantastic that you have chosen us to enjoy your visit to Seville.We were delighted to welcome you and, of course, to see through your comments that you found the breakfast excellent.We love that everything turned out just as you expected.Thank you for your trust.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel!
A very stylish hotel with nice breakfast options and good location - 20 min away walking from Plaza de Espana. Room had tv with Chromecast so I could cast from my phone tv shows and movies. Hotel is very handicapped friendly. Checkout at 12, but because I was leaving in the evening, they said I could leave my baggage and use hotel's facilities and also use the terrace with swimming pool and the bar. Very convenient!
Terrace with bar and swimming pool.
Lots of healthy options for breakfast, but coffee was not so good.
Very stylish interior design.
Room is comfortable, a little chilly at night. But quiet.
Stayed 1 night in Nov 2023
Response from Rodrigo Fernández on Nov 14, 2023
Hello Malika,We are happy that you had such a good time.We are all delighted that your stay was completely perfect, enjoying our rooms, surroundings and decoration.It is wonderful that you have chosen us and that you have such good memories of your stay!Come back soon!Rodrigo FernándezSubdirector

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and breakfast and patio was good. Beds are comfortable and place was clean and cute. It is far away from main attractions.
Response from Rodrigo Fernández on Nov 5, 2023
Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

Luz Ivette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Luz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

8/10 Good

Marialena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a generally good stay. The property is nice and modern and the staff are friendly. The whole concept of checking in at the bar feels a bit odd and in reality you end up with lots of people waiting around. The location is ok. It’s out of the way so may not be great for a first time visitor. But the fact that it’s out of the centre means it’s a bit more quiet. The windows of our room were a bit odd. We had a high and a low window with wall in the middle so couldn’t really see outside. There are some decent restaurants around so there is some choice if you want to have an evening out nearby. Breakfast was decent but nothing out of the ordinary. If it’s inclusive of your rate then have it, otherwise you may try one of the options nearby.
Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Mariaelena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Seville
The ibis styles is a great property just 10 mins walk from the old town. The hotel was clean and modern, the room was spacious and the shower fantastic. The breakfast buffet was good, warm foods could be a little warmer but there was a good selection of breads, pastries, fruits and cold meats and cheese. The rooftop pool was lovely and relaxing, the pool was refreshing and bar was reasonably priced.
Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Angela,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

2/10 Terrible

Tony

Stayed 2 nights in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Tony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Basic hotel close to train station. Great patio and pool on the roof. Clean and convenient room.
Stayed 1 night in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Igor,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, nice clean property with good facilities.
Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Leslie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

Wing Sze

Stayed 1 night in Oct 2023
Response from Rodrigo Fernández on Nov 3, 2023
Dear Wing,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

4/10 Poor

Simon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I didn’t ask for a handicap room!
We were given a disabled / handicapped room, without being told or asked. They room had no chairs and was on the small side. Also, the cold water stopped working for a little while.
Stayed 1 night in Oct 2023
Response from Rodrigo Fernández on Oct 17, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are sorry if you did not like our room but the adapted room is the same as the double room, only the shower changes, and it is larger. For your next stay, tell us at reception and we can change you or give you the comforts you need.Sincerely,Subdirector

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Oct 17, 2023
Dear Alexander,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

Hugh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I night stay easy check in/out decent selection at breakfast nice clean room Hotel in nice area
Stayed 1 night in Oct 2023
Response from Rodrigo Fernández on Oct 17, 2023
Dear Hugh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice, but slightly far
I had a great experience staying at this hotel. Very clean, a large room, cold filtered water available on every floor, and extremely nice and helpful people working check-in. The pool was very nice. It is definitely a bit further from the sites than the description indicates. And that’s coming from a New Yorker who walks everywhere! I would add at least 5-10 minutes to the estimates provided. Other than that, a perfect place to stay!
Stayed 3 nights in Oct 2023
Response from Rodrigo Fernández on Oct 17, 2023
Dear Emily,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rodrigo FernándezSubdirector

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the train station which is useful for day trips or moving between cities. A lttle further to walk for sightseeing. Very accomodating with luggage storage, even longer term. Only real issue is that the staff has trouble keeping up with number of guests at breakfast time with cutlery, plates, etc. Crowded tables.
Stayed 2 nights in Oct 2023
Response from Rodrigo Fernández on Oct 7, 2023
Hello Patricia,Thank you very much for taking a moment to share your reviews about our ibis Styles Sevilla Santa Justa.We are sorry that your experience was not completely satisfactory. We will take your suggestion into account to improve our offer on our breakfast in the future. We hope you choose us again on your next visit to Seville.All the best,Rodrigo FernándezSubdirector

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Rodrigo Fernández on Oct 7, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel with no formal reception desk. Younger staff and vibe. Room a bit narrow so it was hard to find a spot for the luggage but overall, nice stay!
Stayed 1 night in Sep 2023
Response from Rodrigo Fernández on Oct 7, 2023
Dear Connie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for train station
Modern hotel, comfortable rooms, really nice staff. Both bars are good and we made use of the restaurant for lunch before we left, the food was good. Breakfast was quite chaotic and staff struggled to keep up with the number of guests. Convenient location for the train station - would be happy to return.
Stayed 1 night in Sep 2023
Response from Rodrigo Fernández on Oct 7, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very helpful in storing my luggage while I was away for a week on a tour in Morocco. The hotel is walking distance to the train station, which also has bus service to the airport. Pool bar was inviting and staff was friendly. There are some problems with keeping up with demand for breakfast with utensils, etc. Misleading information on availability and cost of a driving service.
Stayed 1 night in Sep 2023
Response from Rodrigo Fernández on Oct 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Subdirector

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is far away from historical significance and attractions.
Stayed 1 night in Sep 2023
Response from Rodrigo Fernández on Oct 7, 2023
Hello Peggy,Thank you for taking your time to let us know your opinion.We are sorry that our location did not seem convenient to you, our hotel is a 15-minute walk from the city center, and we have two buses a 2-minute walk from the hotel door to the city center. Don't hesitate to ask our staff directly during your next stay so we can point it out to you on the map.We hope to see you again.All the bestRodrigo FernándezSubdirector

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Rodrigo Fernández on Oct 7, 2023
Dear Pablo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

8/10 Good

James

Stayed 2 nights in Sep 2023
Response from RODRIGO FERNANDEZ on Sep 27, 2023
Dear James,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rodrigo FernándezSubdirector

10/10 Excellent

Samuel

Stayed 1 night in Sep 2023
Response from Rodrigo Fernández on Nov 3, 2023
Estimado samuel,Muchas gracias por tu comentario positivo acerca de nuestro hotel! Nos alegra que hayas disfrutado tu estancia con nosotros y esperamos poder pronto verte de vuelta.Atentamente,Subdirector

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay and the pool view!!!♥️
Stayed 2 nights in Sep 2023
Response from RODRIGO FERNANDEZ on Sep 24, 2023
Hello Cinthia,It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector

10/10 Excellent

John

Stayed 2 nights in Sep 2023
Response from RODRIGO FERNANDEZ on Sep 24, 2023
Hello John!It is fantastic that you have chosen us to enjoy your visit to Seville.We are glad that you felt comfortable in our facilities.Thank you for your trust and we hope to see you back soon.All the best,Rodrigo FernándezSubdirector