Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Hyatt House Seattle/Downtown

3 out of 5
Hyatt House Seattle/Downtown
201 Fifth Avenue North, Seattle, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 751 out of 1263 reviews" "
Rating 8 - Good. 278 out of 1263 reviews" "
Rating 6 - Okay. 117 out of 1263 reviews" "
Rating 4 - Poor. 56 out of 1263 reviews" "
Rating 2 - Terrible. 61 out of 1263 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful experience the staff were amazing any amenities we needed where brought to our room withing minutes and the staff were all very friendly!
Stayed 3 nights in May 2024

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, the room was super comfortable and had everything we could possibly need. Very kind and attentive staff.
Stayed 3 nights in May 2024

10/10 Excellent

Renette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to Seattle Center and local transportation. Good breakfast
Stayed 4 nights in May 2024

10/10 Excellent

Bradley

Liked: Staff & service
kind of a bad area around the building
Stayed 2 nights in Feb 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were really nice. The couch was dirty & torn
Stayed 1 night in May 2024

10/10 Excellent

Pushpjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value Place to Stay.
Stayed 2 nights in May 2024

6/10 Okay

Faraz

Traveled with family
Disliked: Cleanliness
Flooring is terrible in the kitchen
Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 5 nights in May 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a downtown Seattle
Stayed 1 night in May 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here before our Alaskan Cruise and we really enjoyed our stay and the welcoming environment. John in the front desk, went above and beyond to answer all our questions and reassure us. He helped us arrange transportation to the Pier and upon our return, we went back to have lunch and wait for our return flight. Location was ideal for what we wanted to do while in Seattle. I highly recommend the Hyatt House.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in May 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would of liked was a pool for my 3 year old. But everything else was fantastic.Everyone is so wonderful the staff are so Friendly. Wonderful atmosphere. Definitely recommend.
Stayed 1 night in May 2024

4/10 Poor

C

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very uncomfortable, as the sofa beds in your rooms are very old and lumpy. I wasn't even trying to sleep on them, just watch TV. Horrible and needs to be replaced. Caused a lot of pain. Speaking of the TV, in the first room, a pin number was needed to watch 14 shows, but when I called down, they said they couldn't do anything til the morning. So I got upset and they moved me to another room. It was exactly the same, except the AC worked and I could watch the very unsmart TV that seemed it was from the 80s. And THEN, the next morning, I was awakened by SCREECHING from the fire alarms, and it was hurting my ears so bad, that I ran to the lobby and was screaming. Apparently it is a yearly test they do, but I was so started and so hurt, and there was absolutely no reason they couldn't figure out a different way to do that. But I have to say that the staff and manager were VERY helpful. They moved me to a different room, asked me how they could make it up to me about the fire alarms, and helped me get some clothes I left in the first room. They are very professional and helpful, and made me feel like they cared about me and the situation. Top notch. The bed was comfy, too, which is important, of course. The hotel just needs a lot of updates. it is NOT meeting the standards that's expected from the Hyatt name.
Stayed 3 nights in May 2024

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location right across from thr Space Needle. The staff is friendly,, and the breakfast is exceptional.
Stayed 1 night in May 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the Climate Pledge Center, Space Needle and surrounding area. Dining and shopping within walking distance too. If you’re ambitious like us, you can even walk to Pikes Market and Miners Landing. Great hotel and the staff were phenomenal. Don’t miss the view from the rooftop deck.
Stayed 2 nights in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
You're staying here due to proximity to Seattle Center and other attractions, but the staff was great, the lobby clean and welcoming, and the breakfast better than expected. The decor was nice - modern with creative, pop-art prints of the city lining the walls. The rooms were well-appointed, but mine was due for some refresh - the pull-out couch was lumpy and not great to sit on. The mattress had a hump. Both otherwise it was fine and we had a nice stay. Also - the rooftop patio has a lovely view of the Space Needle and north end of the city. Would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Larissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkin to tourist attraction
Stayed 1 night in May 2024

10/10 Excellent

Allen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I have ever had!!
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Amenities
Parking was a bit annoying - their lot was full so I had to park at another lot of theirs two blocks away. Also the room was a bit noisy and worn down. Still, the stay was comfortable enough. I used earplugs to sleep and was fine and the breakfast was great. Would stay again.
Stayed 1 night in May 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations, very clean. Room was nicer than expected so that was great. Disappointed that we had to park off site at a sister location which was a good 10 minute walk away and we were on a time crunch to get to climate pledge arena for a concert. The closeness to the space needle and arena was so convenient though. The bar/lounge was a big disappointment food wise but we’ll know better next time. Overall we had a nice stay!
Stayed 1 night in May 2024

8/10 Good

Ricky

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Super close to the space needle and everything else we wanted to see on the trip..but got there late at night and there was no parking available so we had to park at a different hotel and walk about 2 to 3 blocks at 12 oclock in the sketchy downtown
Stayed 3 nights in Apr 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful guy at the front desk - he was cool. The grandma at breakfast was nice and worked. The bartender was lame and old. The hotel is great. The space needle view was great. Room layout was great too, The parking garage was full, so we had to park at the sister hotel parking garage. I would totally stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again. Perfect location
Stayed 2 nights in May 2024

6/10 Okay

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel to stay at when in Seattle. It was our best hotel stay in a long time. Staff was friendly, location was great, food was delicious! I cant say enough! Great with kids, lots of transportation and attractions close by. Great outside space with great views of city, mountains and space needle. They even run a shuttle to the cruise port!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in May 2024

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Courtney

*
Stayed 3 nights in Feb 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tanis, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect location, huge rooms with Space Needle views. Unfriendly staff at checkin and complicated, expensive parking.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Stayed 1 night in May 2024

10/10 Excellent

Mariah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had tried to get blankets before bed and couldnt get ahold of anyone
Stayed 1 night in May 2024

10/10 Excellent

Brieanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed here one night after a concert at Climate Pledge Arena, and the location—directly across the street from Seattle Center, couldn’t have been more convenient! We walked right to the concert in less than 10 minutes, and felt very safe walking back to our room afterwards. The amenities in our room were more than we needed, but exactly what I would want if I was staying with my kids (a kitchenette and a small amount separation from living area and the bedroom space) I highly recommend, and will stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great deal for having a room facing the space needle! Breakfast was amazing compared to other hotel food I’ve had. Staff were so friendly and helpful! Would stay here again
Stayed 1 night in Apr 2024

8/10 Good

Neil, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of subway
Stayed 3 nights in Apr 2024

8/10 Good

maria

Stayed 1 night in Apr 2024

10/10 Excellent

willa

Stayed 2 nights in Apr 2024

8/10 Good

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from space needle
Stayed 1 night in Apr 2024

10/10 Excellent

Alva

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice
Stayed 1 night in Apr 2024

8/10 Good

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice, only issue was the elevators. We were on the 8th floor and constantly had to wait for the elevator, sometimes up to 15 minutes and then it would stop on every floor on the way down with no one waiting at to get on. Decided to use the stairs on a couple of occasions.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Traveled with group, Business traveler
Liked: Amenities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to most tourist attractions/sports stadiums!
Stayed 2 nights in Apr 2024

10/10 Excellent

Allen, Houma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is wonderful The location is amazing. Included hot breakfast is wonderful for all ethnicities. Even serves gluten free breads. Staff is so attentive and friendly. Super clean hotel and surrounding areas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. We've never seen a hotels main elevator also used as the staff, service elevator, and this made for some very long waits, but it was a small inconvenience.
Stayed 2 nights in Apr 2024

8/10 Good

Cristobal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Apr 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! But the bed and shower did not provide relief to an aching body from being on my feet in the rain all day. The bed was hard and the shower was like warm and lacked good pressure.
Stayed 1 night in Feb 2024

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! The room was great, the staff was friendly and helpful, and it was in a fantastic location! The only downfall was the elevators and how long it took to catch one.
Stayed 1 night in Apr 2024