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Reviews of Four Points by Sheraton Downtown Seattle Center

3 out of 5
Four Points by Sheraton Downtown Seattle Center
601 Roy St, Seattle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1062 reviews" "
Rating 8 - Good. 275 out of 1062 reviews" "
Rating 6 - Okay. 77 out of 1062 reviews" "
Rating 4 - Poor. 40 out of 1062 reviews" "
Rating 2 - Terrible. 34 out of 1062 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to get to the airport and Seattle attractions.
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly/helpful at check in. Location a little dated, but very clean and comfortable. Dinner at restaurant was delicious with great service.
Stayed 1 night in May 2024

2/10 Terrible

Ryan

Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was lovely and very helpful in every and any aspect of our trip. I really have no complaints except for maybe the elevator is a bit dated, small, and slow. I also would recommend hitting the QFC for snacks and such before staying because the tiny convenience bar they have of snacks and drinks is very pricy. Like $5 for a bottle of water pricey (they do have 2 free bottles in your room though which is great!). Otherwise, the beds were comfortable, rooms and communal areas were always clean and modern. Enjoyed my stay!
Stayed 3 nights in May 2024

8/10 Good

Danielle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were so kindly offered an upgrade to our room, however we had horrible construction around the entire hotel. The staff was very friendly and our room was spotless.
Stayed 1 night in May 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except got the check in. The front desk agent told my I owed the amount that I had already paid through Expedia. I explained I had already paid through Expedia she said several times that it had not be paid. I finally showed her the charges on my bank app and then she changed her mind and said That it had been paid. I was frustrated that she could not find that the room had been pre paid until I showed her my bank charges.
Stayed 1 night in May 2024

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy!! Staff was great
Stayed 1 night in May 2024

10/10 Excellent

roger

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel seemed dirty and unsafe. However, the hotel was amazing and clean and well taken care of. We had a blast in the bar area and the happy hour was awesome. Tyler at the front desk was very accommodating and knowledgeable about the area sights to see.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Comfy bed had a fun evening in the bar.
Stayed 4 nights in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated bathroom and room. A big tv with a fridge too. Good underground parking facility. Friendly front desk. Easy check in and check out. The only input I have is to put 2 hooks in the bathroom to hang wet towel or clean clothes.
Stayed 1 night in May 2024

10/10 Excellent

Sencea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, quiet, & PERFECT location.
Stayed 2 nights in May 2024

6/10 Okay

Chinatsu

Traveled with group
Disliked: Property conditions & facilities
A bit noisy
Stayed 1 night in Apr 2024

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in May 2024

10/10 Excellent

Maurita, Seatac

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an event at Climate Pledge Arena.
Stayed 1 night in May 2024

10/10 Excellent

Lovay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for how close it was to everything the price was great!
Stayed 1 night in May 2024

4/10 Poor

Christine, Johnson City

Traveled with family
Very disappointed in the check in process. We arrived early but waited 3 hours while everyone else walked in and got rooms. We were the first there and everyone else got a room. I asked SEVERAL TIMES AND WAS TOLD THERE WERE NO ROOMS CLEANED YET but people walked in and they got a room. Very frustrating and we have never been treated so disrespectful at any Marriott property before. The hotel itself is nice and comfortable. The restaurant staff were all very nice.
Stayed 1 night in May 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and convenient for what I was doing in Seattle but my view had a bunch of garbage cans and construction equipment. There was stomping early in the morning and a lawn mower that ran on a Saturday at 9:00am. I am typically not one who complains but there is construction in this area and maybe see how long it's going on for other than that I love Sheraton hotels.
Stayed 1 night in May 2024

10/10 Excellent

Yuly, Palmdale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

James, ITASCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location and place to stay for one day. Was even able to check in to my room at 10:30am after an early flight.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Thanks
Stayed 1 night in Apr 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to jazz alley
Stayed 1 night in Apr 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
The front desk had a very nice lady that let us check in early and offered info on dining as well as other questions we ask. Very pleasant. There was construction going on outside our room and woke us up both mornings early. We didn't complain but would not stay there again until that work was completed.
Stayed 2 nights in Apr 2024

6/10 Okay

Haizhou

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Khanh

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Seattle Space Needle
Stayed 1 night in Apr 2024

6/10 Okay

Francisco

Disliked: Staff & service
Nice room uncomfortable bed, super stiff.
Stayed 1 night in Apr 2024

10/10 Excellent

Chase

Stayed 4 nights in Apr 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable , good location
Stayed 3 nights in Apr 2024

8/10 Good

Joseph, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you can hear people walking or running above your suite… otherwise all is good
Stayed 2 nights in Apr 2024

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to shopping, dining and the Space Needle. Everything is walkable. On site parking is expensive.
Stayed 1 night in Apr 2024

2/10 Terrible

Xiomara

Traveled with partner
My room did not have a smoke detector it’s look like it was removed I had to ask for someone to clean my room and they didn’t
Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriela

Traveled with family
Second time staying here, everyone is friendly. Hasn’t changed since first visit in 2018. Close to space needle, close to Monorail that takes you to downtown Seattle area. Everything walking distance. Will continue to come here on our next visit.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tina

Stayed 1 night in Apr 2024

10/10 Excellent

Darryl

Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its walking distance to Space Needle and coffee places are close around
Stayed 1 night in Apr 2024

10/10 Excellent

Lancelei

Stayed 1 night in Apr 2024

10/10 Excellent

SHASHA

Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ! This place is truly very central and also felt safe. I’m sad to admit Seattle felt a little run down and even a bit defensive in some areas but comming back to this hotel felt safe, secure and like home. Thank you
Stayed 2 nights in Apr 2024
Response from Front Desk on May 21, 2024
Thank you so much for staying with us! I'm glad that you felt safe here and enjoyed your stay. Hope you stay with us again in the near future!

10/10 Excellent

Devall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with stay. Easy walk to Climate Pledge Arena, and near the Caidre pub and 5 points cafe too! Would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Location.
Stayed 1 night in Apr 2024

6/10 Okay

Shraddha

Stayed 3 nights in Apr 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and welcoming! Not far from space needle. The bus to Pile place is a 7 minute walk! We love the hotel. Some rooms have a great view of space needle. Very Clean and safe hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bob

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quick check in. Parking garage is small, low ceiling and tight parking so plan for that.
Stayed 1 night in Mar 2024

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to the space needle. Also its a 30 min walk to Pike Place
Stayed 1 night in Mar 2024