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Reviews of Residence Cristal Blu

Residence Cristal Blu
Via Galliano 20, Santa Teresa di Gallura

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Salvatore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a one bedroom apartment at this property. The apartment was spacious and clean. The location of the property was very convenient, within walking distance from downtown. The pool was an added bonus. Also, having air conditioning made our stay comfortable. A few things I’d suggest for improvement… we arrived late at night and there were no towels. Apparently these have to be rented and we had to pay additional fees. Also, the kitchen had nothing we could use…salt, pepper, sugar, oil… we had to purchase everything and then clear everything out at departure. We did not see a coffe machine… that would have been nice to have. Finally, the sink was not draining and upon arrival we addressed the problem with the administrator but this was never fixed. Overall, we had a nice experience.
Stayed 11 nights in Jul 2022
Response from Residence Cristal Blu on Nov 30, 2022
Dear Salvatore,Thank you for your review: we are glad to know that you had a pleasant stay.As specified in our descriptions, bed linens are included while bath towels can be rent by our guest. As a teachable moment, we have shared your feedback with our team to ensure that we provide our guests with the highest level of service.We do hope we will have an opportunity to welcome you back again soon.With best regards,The staff

4/10 Poor

Marie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beware of hidden costs
5pm check in is terrible especially when check out is between 9 am and 10 am which means you lose a whole day. The rules are far too many for someone trying to relax. Restrictions on times of using the pool, also you get charged 20 Euro extra per day for cleaning and no one comes to clean. You also have to take your own rubbish out. No towels provided unless you pay and from memory it’s ten euro per towel.
Stayed 3 nights in Jun 2019
Response from The staff on Feb 14, 2020
Dear guest, thank you for your feedback. We are sorry that you could not appreciate your stay but for any doubt about the extra costs you should contact the provider of your booking. The website clearly inform the guests about the extra fees to be paid on spot as well as the check in and check out times that are written on the page of Hotels.com. The stays are sold per nights and not per days, so actually you did not lose the day of the check in nor the day of the check out. Restrictions for the pool are for your own safety. Usually, the residences do not provide towels and bedsheets, also guests should clean the kitchen and take out the rubbish. And to be fair, the renting of towels costs € 10 per set (3 towels). We hope to welcome you again in one of our Sea Travel facilities.

8/10 Good

Johann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very happy
Stayed 10 nights in Sep 2023

6/10 Okay

Johan

Traveled with family
Liked: Cleanliness
Stayed 7 nights in Jul 2022
Response from Residence Cristal Blu on Aug 2, 2022
Thank you!

8/10 Good

Yves

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021
Response from The staff on Nov 2, 2021
Dear Yves, Thank you for taking the times to share your opinion and your scores. The satisfation of our guests is really important for us. We look forward to welcoming you again. Kind regards

10/10 Excellent

nunzio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
consiglio vivamente
ottimo residence
Stayed 6 nights in Jul 2019
Response from Sea Travel on Oct 10, 2019
Gentile Nunzio, la ringraziamo di cuore per il giudizio estremamente positivo da lei espresso. Augurandoci di poterla ospitare ancora presso il Cristal Blu porgiamo cordiali saluti . Lo Staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Lo staff on Oct 19, 2020
Gentile ospite, la ringraziamo per la sua recensione. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città. Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019
Response from Lo staff on Oct 19, 2020
Gentile ospite, la ringraziamo per la sua recensione. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città. Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.

10/10 Excellent

lidia, Busto Arsizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo soggiorno
Ottimo soggiorno. Comoda la posizione per raggiungere la spiaggia a piedi, vicinissima al centro ma abbastanza distanza per non sentire il rumore del via vai notturno. Servizio impeccabile. Piscina invitante a disposizione. Tornerò!
Stayed 4 nights in Jul 2019
Response from Lo staff on Feb 14, 2020
Gentile ospite, la ringraziamo per la sua recensione. Il suo parere è molto importante per noi poichè ci permette di continuare a migliorarci. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura. Il nostro obiettivo è fare in modo che i nostri ospiti si sentano come a casa propria ed è per noi motivo di grande soddisfazione riuscire a realizzarlo e ad offrirvi un indimenticabile soggiorno. Speriamo di poterla avere ancora nostro ospite in una delle strutture Sea Travel.