2/10 Terrible
Mellissa
May 23, 2024
Disliked: Cleanliness, property conditions & facilities
This hotel is beyond outdated (which I partly expected reading reviews prior). I believe for the rates they are charging it is just a huge rip-off. None of these rooms should be over $100 USC/night. They can at the very least try to update the bathroom shower curtain. When I first arrived to my room, I realized that the refrigerator smelled like someone had dropped salad dressing it, Just smelled real foul. Notified the front desk and they said they would have someone look at it. Upon my return to my hotel, I realized the smell was partially still there, but it was late, and I just left it alone. A few days into my stay I noticed some little bugs crawling on desk near tv as well. Breakfast start should start at least one hour earlier in my opinion for ppl who start their day early.
I feel as the staff recognized ppl spoke English or not fluent Spanish & was less reluctant to help those guests. Even at one point, a Spanish speaking patron began talking over me and I was already speaking w/the receptionist as I was the only other person in the lobby at this time. She stopped what she was doing to assist him even though I was already being helped. Extremely rude.
The final straw which this hotel keeps quiet is how LOUD it can be Friday/Saturday nights. They had some event going on and I felt like it was a nightclub playing outside my room with all the noise. I would highly recommend paying a few extra dollars & staying at maybe Hyatt Centric. (especially to my SOLO travelers)
Mellissa
Stayed 7 nights in May 2024