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I do not like the size of the table they currently have in the rooms. They used to have a bigger table and now they have an extremely small one. I regularly come to this hotel and that is an inconvenience as I normally need to have my laptop and other items on the table for work. * Very small table and uncomfortable chip chairs.
The barbecue staff in the evening was changed and as a result the food is not the same. I always looked forward to their chicken sandwich/hot dogs. Not getting them anymore. sad to learn that many things have changed in the last few months, since I have been staying here for years. I believe the old manager is no longer there.
I love the complementary breakfast. The food is excellent.
Joshua
Stayed 3 nights in May 2024
Response from HotelMgmt on May 22, 2024
Joshua, we loved starting your mornings off right with our complimentary breakfast here at the Quality Suites Downtown San Luis Obispo! Thank you for your kind words and four-star rating. We hope to see you again soon!
It’s wonderful to know that you enjoyed your stay, Mildred! Thanks for highlighting our excellent accommodations and location. We can’t wait to welcome you back for another five-star experience soon!
Shen, providing warm, welcoming service is always our pleasure, and we can’t wait to share your appreciation with our team! Please make plans to stay with us again soon at the Quality Suites Downtown San Luis Obispo.
We're thrilled to hear you enjoyed your time with us, Roberto! We can't wait to welcome you back for another fantastic visit to the Quality Suites Downtown San Luis Obispo.
Great stay. Loved the room. Soft bedding, supportive bed and pillows, great water pressure in the shower. Loved the complimentary happy hour and breakfast buffet!! Would stay here again if my child decides to attend Cal Poly.
Dobrina
Stayed 2 nights in Apr 2024
Response from Hotelmgmt on May 20, 2024
Dobrina, it's wonderful to hear that you had such a great stay and loved the room, bedding, and amenities. We're also glad you enjoyed the complimentary happy hour and took advantage of our delicious breakfast buffet. Hopefully, your plans will bring you back to visit us again soon!
We're so happy to hear you enjoyed your stay at the Quality Suites Downtown San Luis Obispo, Dawn. We look forward to seeing you again for another great visit!
Thank you for highlighting our complimentary breakfast, Michael! Providing a satisfying start to the day is what we aim for, and we’re glad we hit the mark for you. We hope you'll visit us again soon at the Quality Suites Downtown San Luis Obispo!
My family really likes this location, the manager's reception every evening is great, the cantina and the made to order breakfast is wonderful. The room was clean and quiet, and the location is great. This is our go to place when heading to the central coast of CA.
Michael
Stayed 2 nights in May 2024
Response from Hotelmgmt on May 19, 2024
We're so pleased to hear that your family enjoys staying with us, Michael! Thank you for sharing your positive experiences with our manager's reception, fresh, hot breakfast, and the overall cleanliness and quiet of your room. It's always a pleasure to host you, and we eagerly anticipate your next visit to the Quality Suites Downtown San Luis Obispo!
It's great to hear that our complimentary daily beer & wine tasting reception left such a lasting impression, Ray! Thank you for choosing the Quality Suites Downtown San Luis Obispo. Please think of us when your plans bring you back to SLO!
I was so pleasantly surprised by the property! Our mini suite looked like it was freshly renovated. Beautiful shower, all white bedding, tv in the living room area and in bedroom. They offer happy hour with free wine and beer, bbq at the pool for $10, and everything is so clean!
Danielle
Stayed 1 night in May 2024
Response from HotelMgmt on May 16, 2024
What a joy to receive your terrific review of the Quality Suites Downtown San Luis Obispo, Danielle! We love knowing that our accommodations and amenities offered everything you hoped for and more. Our team will be elated by your top score, and we all hope your plans bring you back soon!
Our team truly enjoys caring for our guests, Deborah! It was a pleasure welcoming you to the Quality Suites Downtown San Luis Obispo. Please visit us again soon!
Excellent pool, breakfast and free drinks for happy hour. Perfect location for walking to downtown SLO.
Allison
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
We love seeing our guests explore the area, Allison! Thank you for sharing your wonderful comments about out fantastic amenities. Your excellent score made our day, and we hope you'll return soon to the Quality Suites Downtown San Luis Obispo!
The hotel was super clean, the breakfast was very good, very family friendly
Erick
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
Erick, we enjoyed welcoming you and your family to the Quality Suites Downtown San Luis Obispo! Thank you for your fantastic review. We hope you think of us when planning future adventures!
We're so glad you enjoyed staying with us at the Quality Suites Downtown San Luis Obispo, John! Thank ou for your excellent score. It would thrill us to welcome you back soon!
Came for an interview and the awesome woman at the front desk put my luggage behind the counter for storage and even told me good luck and asked me how it went when i came back! Very friendly and great place to stay. Only thing i would add is maybe the opportunity to get or even pay for a late checkout to 2pm. 😊
Tara
Stayed 1 night in May 2024
Response from Hotelmgmt on May 11, 2024
Thank you for staying with us at the Quality Suites Downtown San Luis Obispo, Tara, and for your fantastic comments! Our team truly cares about our guests and we’re so glad it shows. Your feedback about the late checkout is helpful. We hope your interview went well and we hope it won’t be long before we’re welcoming you back!
Earning your five-star rating made our day, Bret! Thank you for allowing us to welcome you to the Quality Suites Downtown San Luis Obispo. Please visit us again soon!
Excellent location and excellent hotel with an amazing happy hour and breakfast. We would definitely stay here again!
Elizabeth
Stayed 2 nights in May 2024
Response from HotelMgmt on May 8, 2024
How wonderful to learn that we surpassed your expectations, Elizabeth! Thank you for choosing the Quality Suites Downtown San Luis Obispo for your recent visit. We hope your travels bring you back soon!
We love knowing that you felt safe and secure with us, Cristina, and that our serene environment pleased you! Thank you for your kind remarks and perfect score. It would be our pleasure to welcome you back soon to the Quality Suites Downtown San Luis Obispo!
8/10 Good
Michael, San Diego
Traveled with partner
May 1, 2024
Liked: Cleanliness, staff & service, amenities
Great breakfast and evening happy hour. Hotel rooms are a bit worn and need to be updated. There was an "old" smell to our room.
Michael
Stayed 3 nights in Apr 2024
Response from HotelMgmt on May 3, 2024
Thank you for your review, Michael. We're glad to hear that you enjoyed the breakfast and evening happy hour at our hotel! However, we're sorry to learn about your experience with the condition of your room. We appreciate your feedback regarding the need for updates and the odor you noticed. This information is crucial for us as we work to improve our guest accommodations. We are committed to enhancing our rooms and will take your comments into serious consideration as we plan our updates. We hope to welcome you back in the future, offering a refreshed and more pleasant environment.
Thank you for the five-star rating, Roel! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
10/10 Excellent
Cheryl
Apr 26, 2024
Cheryl
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on May 18, 2024
Thank you, Cheryl, for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
Very good quality. I enjoyed the evening free beer.
Soojong
Stayed 4 nights in Apr 2024
Response from HotelMgmt on Apr 30, 2024
We’re so glad you were able to relax and enjoy a complimentary beverage with us at the Quality Suites Downtown San Luis Obispo, Soojong! Thank you for sharing your excellent review. We hope to welcome you back soon!
Thank you for taking a moment to leave us this five-star rating, Kathy. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
I really wish I could have stayed longer here. very large room and extra comfortable bed. we arrive really late at night, 1:30am, but staff was welcoming and happy to receive us. Breakfast was great and really fresh.
Talia
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 25, 2024
Talia, we were so disappointed when you had to leave! Thank you for taking a moment to let us know how much you appreciated our caring team, comfortable amenities, and delicious breakfast. We hope you’ll make plans to visit us again soon at the Quality Suites Downtown San Luis Obispo!
The Hotel was perfect. Clean, comfortable and quiet. Staff was very helpful. I'd stay there again.
Sandi
Stayed 1 night in Feb 2024
Response from HotelMgmt on Apr 25, 2024
At the Quality Suites Downtown San Luis Obispo, we care about even the smallest detail, and your glowing review made our day, Sandi! Thank you for rating us five stars. Our team is already looking forward to welcoming you back for another relaxing getaway!
Great stay. Cute hotel. Lots of furniture and improvements going on we had to work around, otherwise it would have been fives across the board.
Jason
Stayed 2 nights in Apr 2024
Response from Hotelmgmt on Apr 23, 2024
Jason, thank you for staying with us at the Quality Suites Downtown San Luis Obispo! We're glad you had a great experience, and we appreciate your patience regarding areas undergoing improvements. When your travels bring you back our way, we look forward to winning you over completely!
Francis, we're so glad you enjoyed the comfort of our freshly updated accommodations! Thank you for the positive feedback. We look forward to hosting you again at the Quality Suites Downtown San Luis Obispo!
Earning your top rating made our day, Helen! Thank you for choosing the Quality Suites Downtown San Luis Obispo for your recent visit. We'd love the chance to welcome you back soon!
The room was very spacious for my family. Staff was friendly. Perfect spot to downtown San Luis Obispo.
Teri
Stayed 2 nights in Apr 2024
Response from HotelMgmt on Apr 15, 2024
Teri, we love knowing that you and your family were able to stretch out and relax during your stay with us at the Quality Suites Downtown San Luis Obispo! Thank you for rating us so highly. Please return soon!
10/10 Excellent
Harold, Fresno
Apr 10, 2024
Resort-like property, good amenities and extras, like bbq nightly by the pool. Nicely redone rooms, were able to check in more than two hours early. Great location, close to everything, 3 minutes from Cal Poly Arts Center, where we were going to a concert.
Harold
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 15, 2024
Harold, we're happy to hear that you found so many things to love about your recent stay with us at the Quality Suites Downtown San Luis Obispo! Thank you for including us in your adventures, and for your perfect score. We hope you'll return soon for another memorable SLO getaway!
10/10 Excellent
Sheila, ESCONDIDO
Traveled with partner
Apr 7, 2024
Liked: Amenities
Great location, huge room, includes refrigerator
Bed extremely comfortable. Breakfast is delicious.
Definitely a do over!!
Sheila
Stayed 2 nights in Apr 2024
Response from HotelMgmt on Apr 9, 2024
Your incredible praise for our ideal location, spacious accommodations filled with the comforts of home, and delicious dining options is much appreciated, Sheila. Knowing you will return is the highest compliment. We hope to welcome you back soon here at Quality Suites Downtown San Luis Obispo.
Clean rooms, nice pool, included breakfast had both continental and freshly made options and staff were very friendly and helpful and very close to downtown SLI!! Overall, a beautiful experience!! A hidden gem!
Shashikanth
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 8, 2024
Shashikanth, at the Quality Suites Downtown San Luis Obispo, we aim to surpass expectations and your perfect score means the world to us! Thank you for taking a moment to comment on our lovely property, delicious breakfast, and unbeatable location. Our team will appreciate your kind remarks. We're glad you found us and we hope you'll return soon!
6/10 Okay
Megan
Traveled with family and small children, Traveled with family
Apr 6, 2024
Disliked: Property conditions & facilities
We liked the walkability to downtown SLO from this hotel…but overall the rooms are very tired and felt too used/lived in. I made a mental note to only book at established hotel chains moving forward. I need a renovated room.
Megan
Stayed 3 nights in Apr 2024
Response from HotelMgmt on Apr 8, 2024
It's great to know that our convenient location came in handy, Megan! We regret, however, that our accommodations fell short of expectations. We appreciate your feedback and hope to have a second opportunity to change your impression of us in the future.
Your kind words made our day, Judith! It was a pleasure to welcome you to the Quality Suites Downtown San Luis Obispo. Please make plans to relax with us again soon!
10/10 Excellent
Kirsten
Mar 25, 2024
Kirsten
Stayed 1 night in Mar 2024
Response from Hotelmgmt on Apr 16, 2024
Kirsten, it was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!
10/10 Excellent
sarah
Mar 24, 2024
sarah
Stayed 1 night in Mar 2024
Response from Hotelmgmt on Apr 16, 2024
Sarah, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.
I have stayed here many, many times and it is so comfortable, cozy, friendly and reasonable. Breakfasts are to die for and the evening free drinks and th available BBQ food are great for evenings when I don't want to go out. There are multiple seating areas and gardens and a pool. The rooms are being totally remodeled but I always loved the suites with a separate living room and bedroom area. Lobby is great for doing busness.
Elaine
Stayed 4 nights in Mar 2024
Response from HotelMgmt on Mar 27, 2024
Elaine, it's always a pleasure to see you come through our doors! Thank you for taking a few moments to let us and your fellow travelers know how much you appreciate our thoughtful amenities, relaxing accommodations, and helpful value. We are grateful for your perfect rating, and we are already looking forward to your next visit to the Quality Suites Downtown San Luis Obispo!
This is the 3rd time we've stayed here, and we will continue to stay here. Love the accommodations, the happy hour, BBQ, the breakfast, the fire pits, pool everything. We feel very comfortable there and relaxed. Keep up the good work!
Jody
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 26, 2024
We love it when guests become like family, Jody! Thank you for sharing your fantastic review and perfect score for the Quality Suites Downtown San Luis Obispo. Being your home away from home in SLO means the world to us, and we're already looking forward to your next stay!
Large rooms, well equipped kitchen, exceljent breakfast, close to diwntown, free parking.
Andrew
Stayed 3 nights in Mar 2024
Response from HotelMgmt on Mar 21, 2024
We're so glad you chose to stay with us at the Quality Suites Downtown San Luis Obispo, Andrew! Thanks for letting us know that our spacious, well-appointed accommodations, delicious breakfast, and terrific amenities enhanced your experience. Your top score made our day and we hope your plans bring you back soon!