Front of property

Reviews of Hotel Buena Vista

2.5 out of 5
Hotel Buena Vista
2050 Garfield St, San Luis Obispo, CA

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 544 reviews" "
Rating 8 - Good. 214 out of 544 reviews" "
Rating 6 - Okay. 102 out of 544 reviews" "
Rating 4 - Poor. 38 out of 544 reviews" "
Rating 2 - Terrible. 17 out of 544 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - clean, nice pool and spa Friendly staff
Stayed 2 nights in May 2024
Response from GM on May 14, 2024
Dear Virginia! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Matthew, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and great location
Stayed 3 nights in May 2024
Response from GM on May 14, 2024
Dear Matthew! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Rebecca, san luis obispo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the check-in desk was super cordial and helpful.
Stayed 1 night in Apr 2024
Response from GM on May 14, 2024
Dear Rebecca! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from GM on Apr 27, 2024
Hi Brandi! Thank you for choosing our hotel, and for taking the time giving us 3 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

6/10 Okay

Charity

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The "kitchenette" had nothing we could use for a kitchen. No plates, glassware, or even soap to clean the one pot, one cookie sheet, and 6-7 random utensils. There was no towels, it was really unusable. From someone who runs AirBnBs in other states, if you're going to advertise the rooms as "kitchenettes", it should be minimally stocked so it's usable.
Stayed 3 nights in Apr 2024
Response from GM on Apr 27, 2024
Dear Charity! Thank you for choosing our hotel, and for taking the time giving us 3 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Gelena, northbrook

Stayed 1 night in Apr 2024
Response from GM on May 14, 2024
Hi Gelena! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Consolacion

Business traveler, Traveled with family
Liked: Cleanliness
Check-in front desk staff very friendly and accommodating! Thank you.
Stayed 1 night in Apr 2024
Response from GM on Apr 27, 2024
Hello Consolacion! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and pleasant hotel. Very comfortable.
Stayed 1 night in Apr 2024
Response from GM on Apr 27, 2024
Dear Rebekah! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Yovan

Stayed 1 night in Mar 2024
Response from GM on Apr 27, 2024
Hi Yovan! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed some of your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Vista as advertised
Easy access from the highway. Smooth, friendly check in. Comfortable room and beds. Pleasant walk to downtown and great restaurants. Jacuzzi worked and was popular. Great value.
Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Dear Joseph! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Hi Patrick! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean — room ended up having a kitchenette which was cool.
Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Hello Erica! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Aren't our kitchens useful! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

David

Traveled with family
Liked: Staff & service
Convenient located close to the highway. Quiet at night for sleeping. Rooms in need of updating and renovation.
Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Dear David! Thank you for choosing our hotel, and for taking the time giving us 4 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. I will inform Management regarding rooms needing renovations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and safe.
We love this hotel. It is a good value for the price and is in a quiet, safe, and in close proximity to food and entertainment. The only reason it wasn't perfect scores were that a blanket was stained up a bit and our soap holder tray was broken. Honestly though, it was great overall.
Stayed 2 nights in Jan 2024
Response from GM on Jan 25, 2024
Dear Anonymous! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. I will share your concerns with management. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Gongyan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice that’s it.
Stayed 1 night in Jan 2024
Response from GM on Jan 25, 2024
Dear Gongyan! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Peijue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 25, 2024
Dear Peijue! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on Jan 25, 2024
Dear Francisca! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We had a very positive experience at this Hotel. The front desk attendant, Simone was friendly and helpful. Check in and check out was effortless. The room was very clean and comfortable. We would definitely recommend!
Stayed 1 night in Dec 2023
Response from GM on Jan 25, 2024
Dear Fanny! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 7, 2024
Dear Michelle! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 7, 2024
Hi Veronica! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Jakkrit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fine location and great price
Checking in was quick and the room clean and quiet. The bathroom did not have a fan ventilation system so even a short shower gets pretty steamy. No maid service provided for our four day stay and we had to request clean towels.
Stayed 3 nights in Dec 2023
Response from GM on Jan 4, 2024
Dear Jakkrit! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. I apologize that you may not have seen our instruction of calling us before 10 am daily for housekeeping service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Jan 4, 2024
Hello Sergio! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Over all is good, but breakfast very poor
over all is good. But breakfast very bad.. no milk, no juice. Only provide a muffin for breakfast.
Stayed 1 night in Dec 2023
Response from GM on Dec 29, 2023
Dear Anonymous! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations. Fortunate to be close to many restaurants and Downtown. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & Clean
It’s a clean and safe hotel with amazing Mountain View’s. It’s a quiet place just off the highway.
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Dear Nadine! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist and what an amazing View! :). Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Hi Rigoberto! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for me. Good rooom
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Dear Christopher! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Nadine

Traveled with partner
Easy access to everything!
Stayed 2 nights in Nov 2023
Response from GM on Nov 30, 2023
Dear Nadine! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from GM on Nov 25, 2023
Dear Monica! Thank you for choosing our hotel, and for taking the time giving us 4 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
overall it was a good stay
Stayed 1 night in Nov 2023
Response from GM on Nov 16, 2023
Hi Nancy! Thank you for choosing our hotel, and for taking the time giving us 4 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay there.
Stayed 1 night in Nov 2023
Response from GM on Nov 16, 2023
Dear Sara! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 9, 2023
Dear Kristen! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Janelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 9, 2023
Dear Janelle! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SLO motion
Convenient to downtown SLO
Stayed 2 nights in Oct 2023
Response from GM on Oct 18, 2023
Hi William! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations. Fortunate to be close to many restaurants and Downtown. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Will come again.
Response from GM on Oct 14, 2023
Dear Valerie! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

2/10 Terrible

Molham

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
The receptionist was very rude. She was disrespectful and treated us poorly.
Stayed 1 night in Oct 2023
Response from GM on Oct 14, 2023
Hello Molham! Thank you for choosing our hotel, and for taking the time giving us 1 out of 5! Thank you for taking our call to explain what happened. We no longer have the staff member employed. We look forward to welcoming you back to our hotel in the future, try us again. Sincerely, Diana Zuniga

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Hi Adrian! Thank you for choosing our hotel, and for taking the time giving us 3 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

6/10 Okay

Sonja

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A passable overnight stay, breakfast is minimal
This is a mediocre hotel. The bed and linens were clean and comfortable. Shower pressure and hot water was great. Bathroom sink in our room had a permanent drip and was tarnished. Breakfast is pretty minimal consisting of coffee, tea, oatmeal made with hot water (I couldn't find milk nor is there any way to heat the milk), apples, and individually wrapped pastries. For the price I paid I thought the value was a little low.
Stayed 2 nights in Sep 2023
Response from GM on Oct 14, 2023
Dear Sonja! Thank you for choosing our hotel, and for taking the time giving us 6 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. I will make note of all the minimal issues mentioned. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Frank, Fresno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly and served breakfast too.
Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Hi Frank! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Frank, Fresno

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the hotel was clean, served breakfast and had a nice clean pool.
Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Dear Frank! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Angela

Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Hello Angela! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Arnd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet Hotel
Stayed 1 night in Aug 2023
Response from GM on Oct 14, 2023
Hello Arnd! Thank you for choosing our hotel, and for taking the time giving us 4 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Clean, comfortable place. Nothing too fancy, but rooms are clean. Pool and hot tub are nice.
Stayed 3 nights in Sep 2023
Response from GM on Oct 14, 2023
Hi Nora! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Dmitriy, Walnut Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one negative thing that we experience that our room did not have shampoo or body wash. It was very little problem that did not make any affect on our score. Overall the stay was great! Thank you
Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Hello Dmitriy! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Lone

Stayed 1 night in Aug 2023
Response from GM on Oct 14, 2023
Dear Lone! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 19, 2023
Dear Dave! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 19, 2023
Hello James! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

8/10 Good

Rigoberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 19, 2023
Dear Rigoberto! Thank you for choosing our hotel, and for taking the time giving us 8 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from GM on Aug 19, 2023
Hello Francica! Thank you for choosing our hotel, and for taking the time giving us 5 out of 5! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 19, 2023
Dear Manuel! Thank you for choosing our hotel, and for taking the time giving us 10 out of 10! We are so glad to hear that you enjoyed your accommodations and receptionist. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Diana Zuniga