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Reviews of Homewood Suites By Hilton San Bernardino

3 out of 5
Homewood Suites By Hilton San Bernardino
885 East Hospitality Lane, San Bernardino, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 766 reviews" "
Rating 8 - Good. 151 out of 766 reviews" "
Rating 6 - Okay. 40 out of 766 reviews" "
Rating 4 - Poor. 39 out of 766 reviews" "
Rating 2 - Terrible. 31 out of 766 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space. Super clean and friendly staff. Can't wait to come back
Stayed 2 nights in May 2024

10/10 Excellent

Beder Sanchez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really clean upon entering and the room was quiet.
Stayed 1 night in May 2024

10/10 Excellent

John Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Keith A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Rick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room had a very strong chemical smell, the material on the chair and couch in the living room was filty along with the bottom closet rail.
Stayed 2 nights in Apr 2024

10/10 Excellent

NOELY

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing and everyone very accommodating
Stayed 1 night in Apr 2024

8/10 Good

Perla, Vancouver

Stayed 2 nights in Apr 2024

10/10 Excellent

Mohammad

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay in
Stayed 2 nights in Mar 2024

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less elevater
Stayed 1 night in Mar 2024

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room the customer service was amazing Breana at the front desk was GREAT.. we will definitely coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help up with an early check-in. We also had our dog with us and they were very pet-friendly. Nice hotel and for the price, a great hotel!
Stayed 1 night in Mar 2024

2/10 Terrible

Ivan, Tehachapi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture is dirty, old and had stains all over the couches and chairs. The room smelled like cigarette. The coffee tables had burn marks and the carpet was dirty. The base birds and the wall paper were all in poor shape.
Stayed 2 nights in Mar 2024

8/10 Good

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sanika

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thryll

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great customer service
Stayed 1 night in Feb 2024

10/10 Excellent

HORACE A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Feb 2024

10/10 Excellent

JOSE ALEJANDRO

Traveled with family and small children
Liked: Property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024

10/10 Excellent

Angenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Chester, Newhall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean
Stayed 1 night in Feb 2024

10/10 Excellent

YARITZA

Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

George

Stayed 2 nights in Jan 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a really nice place to stay and ok price.
It was a very nice place to stay! Clean and comfortable all the amenities you need. Kitchen bedroom living area. Nice staff good breakfast, free full breakfast? The pool and hot tub are outside and are ok They gave a pet are which is great! Also a covered smoking area of you need that too.
Stayed 1 night in Jan 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Larry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay over the holiday season. It was conveniently located, and they were accommodating to our little dog.
Stayed 5 nights in Dec 2023

4/10 Poor

Faiyaz

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mikkel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, fun pool and basketball court. Wednesday social was a great surprise
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Merardo

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

David Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Angelita

Traveled with family
Liked: Room comfort
Family stay
Breakfast option where nasty boxed eggs and hot dogs not very much to choose upon arrival rep was rude and pull out bed had blood on sheets and dirty sheets in actual bed had holes and stains shower pressure not good other employees where kind made up for other rude guy at arrival
Stayed 3 nights in Dec 2023

10/10 Excellent

Ruby

Liked: Staff & service, property conditions & facilities
It felt like our home away from home. Loved it!
Stayed 1 night in Nov 2023

8/10 Good

richard

Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and run down cleanliness is not up to par
Stayed 1 night in Nov 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

janet, pleasant view

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. My only complaint was the water pressure in the shower.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Nat

Stayed 2 nights in Oct 2023

10/10 Excellent

Maximino Perea

Stayed 3 nights in Oct 2023

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Orlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy experience to check in and check out room was clean and the swimming pools were open till 10 so I was a plus
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and GREAT front desk customer service by the Lady who checked me in.
Stayed 2 nights in Oct 2023

6/10 Okay

Robert, big bear city

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was OK, full kitchen a bonus, no closet or place to hang clothes, bath vanity in bedroom so light disturbs someone trying to sleep in, poor elevator design means you have to walk a long way to your room especially if you make multiple trips
Stayed 1 night in Oct 2023