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Reviews of Arpaiu - Odeyo Sas

1 out of 5
Arpaiu - Odeyo Sas
Via Belvedere 196, Manarola, Riomaggiore, SP

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 13 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 8 out of 50 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Masanori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view from the room and terrace! Very quiet as off peak season and it was great to stay. First in the morning, no one is in front of sea, having a coffee at terrace.. so nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Griselda, Gaithersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Guy, Richmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tania was very nice and helpful. She was very sweet to our kids. Google maps will not get you to this place. You have to read the welcome email and follow the directions exactly. Try not to bring a lot of luggage because it is a long walk with a lot of incline from the train station. Views from the top floor common area are beautiful! We had the bottom most room with no windows and it was tight for the four of us. The sunset from the top floor was worth it!

2/10 Terrible

Kai Lee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
At the moment we stepped in to the family room, it felt weird - many weird and unknown objects found in the room which were definitely not decorative items; many many holes on the ceiling which we didn't even know if there's hidden camera anywhere; a small side window which can view in from the street outside; and worst of all, a glass ceiling that anyone can view from the room above our level. It was extremely weird and uncomfortable for my husband and I to stay in the unit for 3 nights. Within half an hour, we contacted Expedia that we would want a refund as it is extremely uncomfortable staying in the room - our privacy and security is at stake with all the glass window and ceiling. To our disappointment, hotel didn't want to admit anything wrong with their room and refused to do ANY refund at all, yet complaint about our behaviour to Expedia - when in fact we didn't even meet anyone in the hotel, and left the room in ready-to-be-rented-out condition. End up we last minute booked somewhere else and left the room empty for 3 nights without being able to get a single cent back. DO NOT EVER BOOK THE FAMILY ROOM!
Stayed 3 nights in Apr 2023

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arpaiu in Manarola was beautiful. It had an incredible view! We relaxed on the rooftop terrace and enjoyed the amazing scenery. We had two rooms. Both were very clean. It looks like it must have been remodeled recently because it looked very nice. The property manager, Tania, was lovely and very easy to work with. She let us leave our bags there on the day we checked out so we could enjoy the cliff jumping and swimming in Manarola on the day we checked out. Also, I had an issue when I first booked and needed to change something and the owner was very kind, responsive and generous. If I were to come back to Cinque Terra area, I would definitely stay here again. I absolutely recommend this property!
Stayed 1 night in Jun 2023

8/10 Good

patrick

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Alexandre

Stayed 1 night in May 2023

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Vernon, Lafayette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of the area.
Stayed 4 nights in Apr 2023

4/10 Poor

Rachel

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room had a stove but no pots or pans. Very close to neighbors. Would not do for more than a quick rest.
Stayed 1 night in Apr 2023

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our host Tatiana was lovely and very helpful. We were arriving later in the evening and she texted directions to the property that PERFECTLY guided us in. She also happily accommodated our request to keep our luggage while we explored after check out. The views from our apartment were amazing. Would definitely recommend staying here!
Stayed 1 night in Mar 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a beautiful view and property manager was very accommodating . would definitely stay here again.
Stayed 1 night in Nov 2022

10/10 Excellent

Danielle, Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

James, Suwanee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay for vacation
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the basement room. We arrived late to the following conditions: 1. The back door to the outside from the bedroom was open & unlocked 2. The house smelled as if they were trying to cover the smell of smoke and mold with a strong air freshener 3. There was a plug sparking and emitting flames all night 4. The power blew in the middle of the night because that outlet finally broke 5. The bed and pillows were damp and had a bad smell 6. The fridge broke and created a puddle, ruining the food we had inside and getting my luggage wet 7. The hotel worker did not believe me when I called and even documented the issues with video evidence They eventually offered me a different room in the same property after gaslighting and saying I was wrong, and then the housekeeper stormed off when I declined, choosing to move to a safer and cleaner location that was less convenient for our plans
Stayed 3 nights in Oct 2022

2/10 Terrible

Jeff

Stayed 1 night in Sep 2022

8/10 Good

Ester

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location with an unobstructed view of the sea.
Stayed 1 night in Aug 2022

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable views
An amazing experience. Beautiful view from the room and the terrace. Lovely and helpful host. A bit of a hike up to the room but of course that is part of the 5 Terre experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manarola Vacation
The room and view was extremely nice. Very close walking distance to Manarola main area (hilly walk). You can hire a person to help carry luggage.
Stayed 2 nights in Jun 2022

6/10 Okay

Lisa

Stayed 1 night in Apr 2022

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Clean room with amazing view ( we stayed at the MEA room). The day you get there you receive a whatsapp with all the info you will need. Very important to call Paolo so he can carry the luggage. Cinque terre is for 2 days max, best place to stay in oct/ nov is manarola!
Stayed 2 nights in Nov 2021

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Dayana, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular. Great location!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
By the appearance, the building used to be a normal house that now operates as a hotel by renting the rooms (which seems common in Cinque Terre). Bed is comfortable, room is clean and bathroom is in pretty good shape. We did have to check-in maximum at 1:00 in the afternoon, otherwise no one would be there to check us in, and we'd have to wait until the next morning. This really poses a problem with travel logistics and basically made us have to wake up at 5:00am, which is not what I had in mind for vacation. Other than that, only 1 key opens both the front door and the room door. Either there's a fancy security system in place which I don't know, or anyone staying in the hotel can unlock any other room, which is obviously awful.
Stayed 2 nights in Nov 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little room overlooking the water. Clean and comfortable. Lovely location to explore Cinque Terre.
Stayed 2 nights in Oct 2019

10/10 Excellent

Joseph, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute boutique style hotel. Charming is a good word. I would stay here again
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

ROBERT

Traveled with family
Disliked: Property conditions & facilities, room comfort
An untruthful and uncommunicative owner. Bad
There was no window with an ocean view—this was no window. The owner stuck us in the basement, which was dank with moisture. I tried to get a check in code for the door for a month. No answer to an email I got from Hotels.com. After checking in, the owner wrote us with no problem using that email. Since no one is on site after 1p I was desperate to get the code, but he never sent it. I had to call him, but the phone number is listed incorrect. The prix was +33, which is not Italian. What a disaster. The property is beautiful if you get a room with a window. He did not disclose that the room had no window, no view. That room should not even be rented. Inconsiderate! A bad experience. Don´t go with this owner.
Stayed 2 nights in Sep 2019

6/10 Okay

Erwan

Traveled with family
Liked: Staff & service, room comfort
How to rent a basement without window!?
The bedroom was big and well decorated but it happened to be THE Basement of the house, with no window and smelt moldy. It was even more annoying when compared to the picture of the bedroom which accompanied the reservation and which makes you thing that you booked a bedroom with big window and direct view on the sea...
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and its setting, but the space was scarce and I wanted to have a view of the sea. The common space is spectacular, really a special luxury that the residence has.
Stayed 2 nights in Jul 2019

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the common patio space. The views were amaze
Service was friendly and helpful and cool.
Stayed 3 nights in Jul 2019

10/10 Excellent

Inge

Stayed 2 nights in Oct 2023

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Jorge, GUATEMALA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
- Buenas vistas - Buena Locación - No me gusto el olor - La calefacción no funciona correctamente - Falta mejoras de mantenimiento
Stayed 1 night in Jan 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint sted
Stayed 1 night in Oct 2022

10/10 Excellent

Ana Sofia

Stayed 1 night in Aug 2022

4/10 Poor

Cornelis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Locatie perfect, zwaar overpriced, voorzieningen minimaal, zeer slecht te bereiken, zeer moeilijk te vinden, zeer oncomfortabele incheckprocedure, moest zelf de paspoorten scannen en mailen, niemand aanwezig, eigenaar zeer bot en onvriendelijk. Schandelijke uitbuiting van gasten!
Stayed 1 night in Jun 2022

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skuffende oplevelse - spild af penge
Oversolgt. Der er 50 billeder fra stedet og man får opfattelse af at der er udsigt over havet fra værelserne. Desværre får vi så familieværelset, hvor der ikke er udsigt. Et kælderlokale med kælderlugt - og meget lidt dagslys. Meget klaustrofobisk. Standen er heller ikke OK til 1800,- pr nat. Fællesområde meget nedslidt. Efter kl. 10 er der ingen rengøring af værelserne. Så dårligt at vi rejste efter 2 nætter istedet for de bestilte 3. Vil ikke anbefale stedet. Hotels.com kan umuligt være tjent med dette. Bliver udbuddet ikke tjekket?
Stayed 3 nights in Aug 2021
Response from danilo on Aug 25, 2021
Pictures do correspond to the building and rooms. (4 rooms with direct sea view, one family room with no sea view) top floor terrace is a common area. Very clear in Expedia web site indeed!! Distracted guests like Mr.Olesen eventually have a quick look at the pictures than pick up the cheapest room available (often the one with no sea view) and once arrived put the blame on us or Expedia or Hotels.com because they have no sea view, On top of that Mr Olesen, because he feels frustrated since he has no sea view, adds whatever it comes on his mind (stink, unclean, has been tricked, Expedia didn't check the property and so on and on) even if it is clearly not true!! Cherry on the cake he assumes to have the right to treat rudely people at reception or housekeeper turning an understandable complain into an aggressive and rude behaviour. What to reply to such a person ? Look and read carefully before booking ? Learn not to put the blame on others but you ? Learn how to behave properly ?? Maybe!! Maybe better to ignore him. Have a nice day !

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
die lage vorausetzung war die telefonische codebekanntgabe für die türöffnung
Stayed 2 nights in Jan 2020

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular vista de la marina y el atardecer
Todo muy bien, a pesar de haber extraviado la información necesaria para llegar al hotel, me comuniqué y amablemente me la proporcionaron de nuevo. Un poco complicado a la llegada pues hay que seguir varias indicaciones pero una vez ahí todo estuvo excelente. La vista desde su terraza es espectacular, de lo mejor de nuestra experiencia.
Stayed 2 nights in Oct 2019

2/10 Terrible

J.K, Fukuoka,Japan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
ホテルへのリクエストを送っても返信が全くない。エクスペディアさんを間に入ってもらったのですが、エクスペディアさんも連絡がつかなくて困っているという感じ。その挙句、1週間前に予約した部屋はオーバーブッキングで泊まれないので、オーナーが他に所有するair b&b に載ってる部屋を準備すると言われたが、そこにどうやって行けばいいのかか尋ねても、何時に着くのか教えてほしいというメールしか来ないので話にならない。結局エクスペディアさんを介しキャンセルして他のホテルを渡航寸前に予約しました。実際にマナローラに行ってこの宿泊施設を見に行きましたが、確かに眺めは最高にいい場所に立ってます。
Stayed 1 night in Sep 2019

8/10 Good

Diego A

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito hotel pero hay mejores en Manarola
Bonito hotel interiormente impecable y muy bien decorado. No nos gusto que la habitación era interior sin ventanas. Hay otros hoteles con terrazas para disfrutar el paisaje. No hay recepción pero te dejan todo listo con instrucciones para entrar. No contestan e mails ni whatsapp.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Encore en renovation. Tres sale. Odeur tres desagreable de poussiere due au renovation. Proprio absent sans aucune reponse.aucune commoditée. Aucune fenetre comme annoncée. Fausse publicité. Tres tres tres decu. Piege a touriste. Pas situer a riomaggire mais manarola
Stayed 2 nights in Aug 2019

8/10 Good

Cyril

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig hyggelig sted å bo. Vi trodde ut ifra bildene at vi hadde bestilt et rom med sjøutsikt, det hadde vi visst ikke og det var litt skuffende. Men rommet vi fikk var nydelig, og den felles takterrassen med full utsikt over middelhavet gjorde opp for manglende egen terrasse. Kunne gjerne bodd her igjen!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifiquement situé au coeur de Manarola, et accueil très sympathique :) Les chambres sont originales et bien équipées.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一定不可錯過的民宿
本次旅行最驚喜的選擇，在manarola最好的位置，有舒服寬敞的天台，可以趟在躺椅上喝房東提供的咖啡看落日，或自己帶紅酒上去享受晚餐。
Stayed 2 nights in Jul 2019