Lobby
Check availability

Reviews of Super 8 by Wyndham Chester/Richmond Area

2 out of 5
Super 8 by Wyndham Chester/Richmond Area
2421 Southland Dr, Chester, VA

Reviews

6.0
Rating 10 - Excellent. 77 out of 605 reviews" "
Rating 8 - Good. 172 out of 605 reviews" "
Rating 6 - Okay. 150 out of 605 reviews" "
Rating 4 - Poor. 83 out of 605 reviews" "
Rating 2 - Terrible. 123 out of 605 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stay ws great
Stayed 1 night in May 2024

2/10 Terrible

Cameshia

Disliked: Cleanliness, staff & service, property conditions & facilities
Once I got there they try to charge me a different price after I had already paid on the app. I left and stayed elsewhere. And I tried to get my refund from you guys and wasn’t successful.
Stayed 1 night in May 2024

2/10 Terrible

Lauren

Business traveler
Cable wasn’t working and the air working. Bugs in the bathroom
Stayed 1 night in Apr 2024

4/10 Poor

benedict

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
most stingy and pathic breakfast.. holes in the blanket coffee machine without cups. No evening access to the lobby, indicative of lack of area safety. Basically a dump
Stayed 1 night in Apr 2024

2/10 Terrible

cynthia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smells like cigarettes in the hallways, stairs and in the non-smoking room. Sheets were dirty with cigarette holes in it. Two very small and thin Pillows for the small double beds. Pillow cases were also dirty. Towels were small and stained. I wanted to leave and get a refund but that wasn't an option. NOT worth the price. Its a shame its affiliated with Windham hotels. No breakfast, just coffee which I wouldn't drink. DON'T WASTE YOUR MONEY!!! Thia should be removed from Expedia. Description is totally false.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's nice clean
Stayed 3 nights in Apr 2024

2/10 Terrible

Otarius

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flush the toilet and it came through the tub never again
Stayed 1 night in Apr 2024

2/10 Terrible

Gale

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the above conditions: I would Highly recommend that you take this particular Motel 8 off your list for these reasons: Bathroom door had been punched in on the inside and broken on the bottom. Lampshade destroyed. Reakes of smoke in our non-smoking room. Furniture old and well beaten and dirty. No buttons on the phone. Cigarette holes burnt in bedspread. No place to put your luggage. We have come back to using Motel 8 in our travels. We found the Motel 8 in Aberdeen, VA most acceptable. We have used Expedia before with good results but this leaves is questioning using Expedia again. .
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis

Clean and professional
Stayed 1 night in Mar 2024

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
Room smelled like MJ. Unsuitable for me.
Stayed 1 night in Mar 2024

4/10 Poor

Laurent

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was in bad condition, bed sheets had holes in them, the finish of the bath tub was peeling, the toilet seat was loose and one bolt was missing. The room smelled of cigarette smoke yet it was presented as non smoking. We asked for a different room which we got and that one was better. Yet 2 hours later someone was trying to enter our room. We found out that staff had assigned the room to another person. That was corrected.. We would not go back there.
Stayed 1 night in Feb 2024

6/10 Okay

Kristopher

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Cordell

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the hotel was disgusting. In the room it didn’t look bad until I looked at the head board and it was a dirty used syringe I immediately checked right back out just nasty
Stayed 2 nights in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

william

Disliked: Amenities, property conditions & facilities
Should not be listed by Expedia. This is my 3rd time that Ive had substandard lodging recommended by Expedia. Torn carpets, ripped bedspread, cigarette smell in nonsmoking room.
Stayed 1 night in Nov 2023

8/10 Good

Llajaira

Liked: Staff & service, room comfort
Bueno para ir a la Base
Para ir a la Base es muy buena localización ya que está en una zona de poco bullicio. No cuenta con elevador lo que hace dificil para los que llevan equipaje pesado. El servicio de limpieza en la habitación tienes que solicitarlo; ya que no son constante. Por lo demás muy acogedor y bonita el área donde está localizado.
Stayed 2 nights in Sep 2023

4/10 Poor

chibueze

Liked: Staff & service
Disliked: Cleanliness
there was dog poop on the entrance door for days.there was a trash bag on stairs on third floor filled with trash for days.in the middle of the floor
Stayed 3 nights in Oct 2023

2/10 Terrible

Andrew

Stayed 2 nights in Oct 2023

6/10 Okay

Rebecca

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst hotel experience we have had in a long time!
The staircase was oozing with the smell of pot and some sketchy folks were hanging out there.No elevator that i could find. The key did not work and had to be redone. Then the toilet would not fill up and flush. They only provided 2 towels: when i called the office noone would answer. The beds were comfortable but the blankets were riddled with cigarette burns. (non smoking room). The carpet needed a very good cleaning. I would have asked for another room but our other room was just as bad. We went down for the continental breakfast.in the morning,.which entirely consisted of an empty fridge, empty cases to hold pasteries, a few sllices of white bread and butter , no jelly, and two types of cereal. Nothing else was set out. Plain bread and cereal is not a continental breakfast, and this was early (hardly anything was simply put out to eat -the spaces to hold food was clearly empty). We will NEVER stay at a super 8 again without fear of the same experience.
Stayed 1 night in Oct 2023

6/10 Okay

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities
The person at the desk was nice
Stayed 2 nights in Oct 2023

2/10 Terrible

Morena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy and disappointed.
I really had a bad experience. The hotel was old with a really bad smell and forget about sleeping it was so noisy all night. I wanted to leave the when I got there but the front guy said that I was there for a long time and did not wanted to give me the refund. I even offer to pay only one night but he said no I had to stay there the 3 nights I booked because he was not going to refund me. I don’t recommended this hotel at all.
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book here!!!!
DIRTY!! Window could be opened from outside on ground floor, breakfast/coffee was to be available at 6. Desk clerk watched us go in and out from a little after 5am. At 6am went to get coffee before leaving and was told it would be about 10 minutes when he was not busy before this. We left. Would not recommend to anyone!!!!
Stayed 2 nights in Oct 2023

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great and staff is good
Stayed 1 night in Sep 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because its safe
Stayed 1 night in Oct 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The refrigerator is leaking needs to repaired
Stayed 1 night in Oct 2023

8/10 Good

Theresa

Traveled with family
Liked: Property conditions & facilities
Nice location
Stayed 1 night in Sep 2023

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good
Stayed 1 night in Sep 2023

6/10 Okay

David

Disliked: Amenities
Nonsmoking room booked first was given a smokingroom
Stayed 1 night in Sep 2023

8/10 Good

Miguel A

Business traveler
Liked: Cleanliness, property conditions & facilities
ok, average
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerome

Stayed 1 night in Sep 2023

10/10 Excellent

Debbie, Glen Allen

Stayed 1 night in Sep 2023

6/10 Okay

ReKeisha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Staff is excellent at the front and housekeeping
Stayed 4 nights in Aug 2023

4/10 Poor

raul

Business traveler
Disliked: Staff & service
demasiado olor a cigarro y marihuana
Stayed 5 nights in Aug 2023

10/10 Excellent

Sierra

Stayed 3 nights in Aug 2023

6/10 Okay

Sharlena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did like my stay at this hotel. But what I didn't like was the entire state that I was there they only had ice in the machine one time. Every hotel is supposed to have ice in their machine everyday. And front desk act like they didn't even care. The men at the desk. The lady was so nice , that she went to the back where the kitchen was and got ice for my kids and I. Also they didn't want to give you no bath clause more towels Hardly. . But overall my stay was okay other than those two things
Stayed 4 nights in Aug 2023

10/10 Excellent

latisha

Liked: Amenities
very clean
Stayed 1 night in Aug 2023

2/10 Terrible

Jason

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt find our reservation finally when we got to our room we ended up checking out 10 mins later it was fillty
Stayed 1 night in Aug 2023

6/10 Okay

Charlotte

Stayed 1 night in Jul 2023

10/10 Excellent

Malakhi

Stayed 1 night in Jul 2023

2/10 Terrible

Tearkema

Stayed 2 nights in Jun 2023

6/10 Okay

Douglas, Lorton

Liked: Cleanliness, staff & service
The property was located behind a closed restaurant and hard to see from the street. Missed entrance sign initially. Bathroon in lobby out of order. Breakfast was very meager. Desk clerk/manager was pleasant.
Stayed 1 night in Jun 2023

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just a place to lay our head
Not so great.. pics made it look nicer than it was. Room was musty and smelled like cigarettes. Very noisey
Stayed 1 night in Jun 2023

8/10 Good

Joshawell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smokey non-smoking room.
We had reserved a non-smoking room. The room smelled of smoking. There were burn holes in the bedspread and blanket. The bedspread was also stained (a strange white stain). The breakfast was mediocre, and the breakfast room had old air conditioners, counters, etc. piled in corners. When I complained to the front desk about the smoke smell in the room, the woman said sorry, we can't stop someone from smoking in a non-smoking room.
Bedspread burn hole.
Bedspread burn hole
Bedspread strange stain.
Stayed 1 night in May 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Average
Hotel looks it is in renovation faze. Bathtub was bad and water pressure so low. Breakfast only cerial and mini muffins . Not to bad , value wise can find better
Stayed 1 night in May 2023

4/10 Poor

Monte

Disliked: Cleanliness, staff & service, property conditions & facilities
If you can afford to pay a little extra stay somewhere else.
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023