标准双人房或双床房, 阳台 | 阳台景观

关于风暴基伊酒店的点评

3 out of 5
风暴基伊酒店
Thorunnartun 4, Reykjavik

点评

9.2

非常棒

10 分 - 超赞。630 条好评,共有 1001 条点评" "
8 分 - 还可以。304 条好评,共有 1001 条点评" "
6 分 - 一般。41 条好评,共有 1001 条点评" "
4 分 - 很差。17 条好评,共有 1001 条点评" "
2 分 - 糟糕。9 条好评,共有 1001 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Oi Tung

2023 年 9 月入住 1 晚
ArnarFr 于 2023 年 9 月 14 日 的回复
Dear Oi Tung,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 超赞

Kwong Leung

2023 年 8 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 8 月 15 日 的回复
Dear Kwong Leung,Thank you for your kind words, we are looking forward to have you back here next time!Best regards,Vittorio TeneriniAssistant Hotel Manager

6/10 一般

Jennie

2022 年 7 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2022 年 8 月 10 日 的回复
Dear Jennie, Thank you for the kind feedback of your stay with us. It would been very helpful to know the reasons why you gave us this rate, to improve our standards and quality. We look forward to seeing you again in the nearest future. Best regards, Vittorio Tenerini Assistant Hotel Manager

10/10 超赞

Wing Yan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
Clean and comfortable.
2019 年 12 月入住 1 晚
LSE 于 2020 年 1 月 6 日 的回复
Thank you for the review!

8/10 还可以

king cheung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
LSE 于 2019 年 12 月 23 日 的回复
Thank you for the review!

10/10 超赞

TA

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is good and very closed to bus stop 12.
2019 年 10 月入住 2 晚
LSE 于 2019 年 10 月 28 日 的回复
Thank you for the review!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 2 晚
LSE 于 2019 年 10 月 18 日 的回复
Thank you for the review!

8/10 还可以

SUI KUEN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚
LSE 于 2019 年 10 月 10 日 的回复
Thank you for the review!

10/10 超赞

Mei-Fang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing breakfast!
The breakfast is amazing, best in town. The reception was helpful to answer all our questions. Walking distance to downtown and parking space easy find around the region. We will definitely choose these hotel next time due to its breakfast and location.
2019 年 9 月入住 1 晚
LSE 于 2019 年 10 月 4 日 的回复
Thank you very much for the review! We hope to welcome you again.

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
2019 年 3 月入住 2 晚
Andrea 于 2019 年 4 月 29 日 的回复
Thank you for the feedback!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Andrea 于 2018 年 11 月 2 日 的回复
Thank you very much for the 4 stars!

8/10 还可以

Wun hang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
客房整潔度ok,廁所是淋浴式,但只有固定在天花上,沒有手拿花灑,有點不方便,早餐沒有熱食提供,但種類多,整體是可以,地點很方便,過馬路就是bus station 12
2018 年 10 月入住 2 晚
Arnar B 于 2018 年 12 月 4 日 的回复
非常感谢您在入住后花时间回顾我们! 我们总是喜欢获得反馈。 我们希望有机会在未来欢迎您! 最好的祝福,

10/10 超赞

Kay,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not much parking space
Cozy and chic hotel, room was small but it's alright. Decor looks new. We had good sleep.
2017 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
靠近市區好旅館
離市區近,步行可到,且價錢合理, 客房舒適,飯店員工親切, 早餐免費,雖然簡單了點,但基本的都有.

8/10 还可以

Jung Shan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

amy,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很新,很乾淨
酒店很新,很乾淨,露台能看海,位置於市中心,步行5分鐘便有超市等的旅行區。 早餐一般,選擇不多,但可以接受

10/10 超赞

Yu-shu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
In the centre.
Room is comfortable and staff is friednly. It is no problem to join any tour because all agency knows this hotel. I will live here again.
The Staff at Storm Hotel 于 2016 年 5 月 31 日 的回复
Hello Yu-shu, Thank you for your feedback and we're very happy to hear that you enjoyed your visit. We look forward to seeing you again in the future! Best wishes,

10/10 超赞

Ivanka

满意:清洁度、员工和服务、住宿条件和设施
Had a great stay! Would stay here again.
2024 年 5 月入住 2 晚

8/10 还可以

Melissa

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Short walk to the water and plenty of dining options. Rooms can be a bit sparse, but we didn’t stay in there for long.
2024 年 5 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 5 月 21 日 的回复
Dear Melissa, We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,

10/10 超赞

Rochelle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located, friendly staff, comfortable accommodations.
2024 年 5 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 5 月 16 日 的回复
Dear Rochelle,Thank you for your comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind Regards,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Easy to drive to, have some free parking in the back, but street parking free from 9 pm to 9 am.
2024 年 5 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 5 月 15 日 的回复
Dear Matthew,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

Cymber

与配偶出行
满意:服务设施
We really enjoyed our stay at Storm Hotel! Our room was small, but clean and comfortable. The staff was also helpful with food recommendations and the breakfast was yummy!
2024 年 5 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 5 月 10 日 的回复
Dear Cymber, What a wonderful review that you wrote! Thank you for taking the time to share your experience with the Expedia community. We greatly appreciate it when our guests see what we are trying to achieve, and when we are able to deliver an exceptional experience to our guests. We hope you visit us again soon and we look forward welcoming you back!Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Aside from all of the positives, the only thing that is troubling about the property is that they have VERY limited parking for paying customers. There is plenty of street parking, but that is not free, so plan accordingly. Other than that, the place is EXCELLENT.
2024 年 4 月入住 2 晚
Arndis 于 2024 年 5 月 2 日 的回复
Dear John, Thank you for sharing your feedback of your recent stay with us. I appreciate the top rating regardless of the limited parking we offer. I hope you had a lovely time during your travels in Iceland and that we might get the opportunity to welcome you back one day. Kind regards, Arndís Hotel managerStorm hotel by Keahotels

10/10 超赞

Heather

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was an amazing hotel . They had parking( first come first serve) but it was a nice change from the hotels that didn’t have parking and you had to pay to park on the street . The hotel staff were super friendly and very helpful . The breakfast that was included was really good too . Beds were very comfortable and the hotel was only a few blocks from the main strip and a few blocks from the waterfront. Price was great too . If I come back to Reykjavik, I’d definitely stay here again .
2024 年 3 月入住 3 晚
ArnarFr 于 2024 年 4 月 2 日 的回复
Dear Heather,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 还可以

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was extremely responsive to any request.
2024 年 3 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 3 月 20 日 的回复
Dear Elizabeth,Thank you for your kind words on our staff. Hope to see you again soon.Best regards,Vittorio TeneriniAssistant Hotel Manager

8/10 还可以

René Willem Caspar

2024 年 2 月入住 7 晚
ArnarFr 于 2024 年 4 月 2 日 的回复
Dear René,Thank you for taking the time to share your experience, I am glad you enjoyed your stay. Hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 超赞

Robin

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 4 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 3 月 5 日 的回复
Hello Robin, thank you for your positive feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Annette

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Das Storm Hotel war sehr zentral gelegen , die Sehenswürdigkeiten waren zu Fuß erreichbar und das Personal sehr nett und hilfsbereit
2024 年 2 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 3 月 5 日 的回复
Dear Annette,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind Regards,

10/10 超赞

Trisha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 2 月 22 日 的回复
Thank you very much Trisha!

4/10 很差

Mark

满意:清洁度
不满意:住宿条件和设施
Pretty average hotel. Nothing wrong with it but just nothing good - tiny bedrooms, rubbish bar area and further away from the town than I would have liked.
2024 年 2 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 2 月 16 日 的回复
Dear Mark,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations.Hopefully we will get another chance to impress you in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

Char

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 1 月 17 日 的回复
Dear Charthank you for the very good feedback! We are looking forward to have you with us again! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 还可以

Nadia

2024 年 1 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 1 月 17 日 的回复
Dear Nadia thanks for your positive feedback! We are looking forward to have you back with us! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Peyton Troy

与家人出行
The staff was very helpful and friendly- service oriented! The rooms were quiet, clean and attractive. The wood surrounding the bathroom was a little worn The breakfast food was well prepared, nicely plated, ample and very tasty. The walking distance into the shopping and center of the city was reasonable.
2024 年 1 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2024 年 1 月 17 日 的回复
Dear Peyton,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

8/10 还可以

Melanie

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
Clean, comfortable stay but I need my tea.
I’m from the UK and stayed here with my teenage daughter. Lovely room, very comfortable beds and a clean bathroom. The room had enough plug sockets to charge phone and watches, there was a hairdryer, a kettle but no fridge, and no milk sachets for tea. I asked at the desk for some milk and they charged me for a small carton but with no fridge, it wouldn’t stay fresh for long. Breakfast was good, a good selection but no bacon or eggs. Donuts, pastries and waffles, as well as fruits and cereal. Location was great with a 10 minute walk to the main attractions and harbour. Overall a lovely hotel, but a fridge or milk sachets are a must for me.
View from room
2023 年 12 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 29 日 的回复
Dear Melanie,Thank you for choosing to stay with us and for providing feedback on your experience.We are pleased to hear that you and your teenage daughter enjoyed your time in our lovely room, finding the beds comfortable and the bathroom clean. It's great to know that you enjoyed the breakfast selection, although we note your preference for bacon and eggs. It is very uncommon to fond fridges in three-stars hotels here in Iceland, we are sorry if you struggled with this and we understand your point. Your comments are valuable as we continually strive to enhance our offerings.We are delighted that you found the location convenient for exploring the main attractions and the harbor. Your overall positive feedback is much appreciated, and we hope to have the opportunity to welcome you back in the future.RegardsVittorio TeneriniAssistant Hotel Manager

8/10 还可以

Vitali

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 22 日 的回复
Hello Vitali,Thank you for your positive feedback! We are looking forward to have your back Regards Vittorio TeneriniAssistant Hotel Manager

2/10 糟糕

Junjie

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 22 日 的回复
Hello Junjie,Thank you for your feedback. Please feel free to contact us to explain us what you did not like, so we can try to improve our quality and service. Thank you

8/10 还可以

lakisha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 5 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 14 日 的回复
Hello Iksiha,thank you very much for your positive feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Luiz

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 14 日 的回复
Hello Luiz,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Yvonne

2023 年 11 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 29 日 的回复
Hello Yvonne thank you a lot for your positive feedback! regardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Katie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location for bus stop 12 which is a collection point for tours. Hotel was lovely and clean and staff 10/10. Would recommend
2023 年 11 月入住 3 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 14 日 的回复
Hello Katie,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

Li Shan

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are friendly and helpful. They even helped to post my postcards on my behalf, saving me time to find where to post it. The rooms are clean, spacious for our stay. Will recommend the hotel to our friends
2023 年 11 月入住 3 晚
ArnarFr 于 2023 年 11 月 24 日 的回复
Dear Li Shan,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 超赞

Jose Alberto

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Buen Hotel
El hotel esta en frente de la parada #12 de donde salen la mayoría de las excursiones, el hotel tiene un buen desayuno y la habitación esta bien
2023 年 11 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 22 日 的回复
Dear Jose Alberto,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

Staci,London

2023 年 11 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 12 月 14 日 的回复
Hello Staci,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 还可以

Mitchell

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Its hard to find parking here, but the location in the city is good.
2023 年 11 月入住 1 晚
ArnarFr 于 2023 年 11 月 16 日 的回复
Dear Mitchell,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

4/10 很差

Janette

与家人出行
不满意:客房舒适度
I find the breakfast area to small and not comfortable when you have a visual diss ability and very hot also you cannot even take a coffee to your room or like my daughter has visual impairment the area was crowded so we made a plat to take back to our room. And got embarrassed by one of the servers about taking food out we would have to pay. Breakfast not what I expected think we ate twice there no milk in room for coffe or a fridge Front desk were helpful just not what I expected dissatisfied
2023 年 11 月入住 5 晚
ArnarFr 于 2023 年 11 月 16 日 的回复
Dear Janette, First of all, thank you for taking time to rate your stay with us.I do apologize about the inconvenience that you experienced at the breakfast, my staff was just following general hotel rules. We have this as a hotel rule that breakfast is meant to eat in the breakfast area.The main reason is to prevent people from eating breakfast at the hotel and also take with them for the road.But every case is different and if you have some questions/ requests you can always talk to the reception staff.We do hope that you and your daughter enjoyed your time in Iceland and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 超赞

Emily

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 8 日 的回复
Hello Emily,Thank you very much for your great feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 还可以

Becky

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A solid option if you require a hotel in Reykjavík. Clean, had the essentials, wifi, and parking (provided there is a spot available). Able to walk to most main attractions easily. Super safe area.
2023 年 11 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 8 日 的回复
Dear Becky,We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 超赞

Marion Nathan

与配偶出行
满意:住宿条件和设施
The room could have been a little bigger. There was o lot one place to put a suitcase, the other suitcase had to go on the floor. The faucet in the bathrooms was way too strong for the tiny sink provided.
2023 年 10 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 8 日 的回复
Dear Marion Nathan,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind RegardsVittorio TeneriniAssistant Hotel Manager

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had an unfortunate tragedy occur during the flight to Iceland where my wife passed away. The staff here at Storm hotel were over and above extremely accommodating, kind and caring. They had a room ready for me early and blocked it off for me for the duration of my extended stay. The clerks at the front desk were all so nice, caring and friendly, and made me feel as comfortable as possible. When I hadn't been down to breakfast they graciously brought food up to my room for me. Words cannot express the gratitude I have for the staff and managers of this hotel
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 8 日 的回复
Dear David,We are deeply moved by your words and your experience, and we offer our heartfelt condolences for your loss. During challenging times, our team is committed to providing compassionate and considerate support to our guests. We're glad to have been able to accommodate your needs and offer a comforting environment during your extended stay.Our front desk staff is dedicated to ensuring that you feel cared for and comfortable, and we're touched to hear that they were able to make a difference during your stay. Your kind words are greatly appreciated.Our thoughts are with you.Thank you for choosing our hotel during this difficult time, and we're here to support you whenever needed.Warm RegardsVittorio TeneriniAssistant Hotel Manager

8/10 还可以

Virginia

2023 年 10 月入住 2 晚
Vittorio Tenerini, Assistant Hotel Manager 于 2023 年 11 月 20 日 的回复
Hello Virginia,Thank you for your positive feedback! We are looking forward to have you back again at Hotel Storm!RegardsVittorio TeneriniAssistant Hotel Manager