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Reviews of Reykjavik Marina - Berjaya Iceland Hotels

4 out of 5
Reykjavik Marina - Berjaya Iceland Hotels
Mýrargata 2, Reykjavik

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 999 reviews" "
Rating 8 - Good. 281 out of 999 reviews" "
Rating 6 - Okay. 59 out of 999 reviews" "
Rating 4 - Poor. 14 out of 999 reviews" "
Rating 2 - Terrible. 21 out of 999 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAMANZA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Joana on May 21, 2024
Thank you for staying with us! We appreciate you took the time to leave us such a great review!

8/10 Good

tree, westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the working harbor and big ships and the closeness to activities. I like the helpful staff.and the quiet room . loved the continental breakfast and the slippbarinn restaurant.
Stayed 6 nights in May 2024
Response from Klaudia on May 20, 2024
Thank you for taking the time to share with us your feedback! We are glad you enjoyed the location of our hotel and the breakfast. We hope to see you again! :)

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is exactly what I needed for a short stay in Reykjavik… the staff is very kind and always willing to help. I also appreciated the green initiative to forego housekeeping service. The lobby is great to hang out and the restaurant has a lovely atmosphere.
Stayed 2 nights in May 2024
Response from Joana on May 19, 2024
Thank You Maxine for this lovely review. We are happy to see that you enjoyed your stay and we hope to see you again!

4/10 Poor

adrienne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I really wanted to like this property but it just has to many downsides. From the outside it looks great super cute theme throughout the hotel however it was deceiving. First the hotel staff is very unfriendly and act as if you should be happy they are there to help you. The room was a shoe box with uncomfortable beds paper thin walls and the bathroom that was a foot away from the bed with a door that didn’t seal all the way. Had a nice balcony but that’s about it. The bar was nice drinks and food were good. Location was okay the marina is kinda loud and ugly. Definitely would pick somewhere else next time.
Stayed 2 nights in May 2024
Response from Joana on May 19, 2024
Dear Adrienne,Thank You for taking your time and sharing your experience with us. We are saddened to hear that we did not meet your expectations and we will invastigate your remarks. Thank you for the kind words, we hope you have enjoyed your time in Iceland.Best Regards, Hotel Reykjavík Marina

6/10 Okay

Dag

Room much smaller than expected
Stayed 2 nights in May 2024
Response from Joana on May 9, 2024
We appreciate your feedback thanks for the review.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good location and nice staff also great view from my room
Stayed 5 nights in May 2024
Response from Hazem on May 8, 2024
Thanks for your review.

10/10 Excellent

Teia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty awesome! everyone was super friendly and the hotel was really pleasantly decorated, it’s right by some restaurants and the water. My partner dropped his phone in a puddle and they gave us rice to put his phone in. No parking at the property so heads up but overall a really awesome experience, would definitely stay again
Stayed 1 night in May 2024
Response from Klaudia on May 6, 2024
Dear Teia,Thank you for the amazing review. We hope the rice worked! We are very happy you had an awesome experience staying with us and we hope to see you again. :)

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Very nice breakfast as well.
Stayed 1 night in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hazem on May 7, 2024
Thanks for your review.

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the west marina location! Staff was great!
Stayed 3 nights in Apr 2024
Response from Hörður on May 2, 2024
Dear Suzanne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Anne, Lake Ronkonkoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Helpful and kind staff. Great food. Nice bar. Convenient to walk to town. Absolutely no complaints - all kudos. Wonderful!!!
Stayed 3 nights in Apr 2024
Response from Hörður on May 2, 2024
Dear Anne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze, the entire stuff was accommodating and helpful, they made us feel welcome and to top it off, great breakfast service. Location is great, easy walk to the city center, free parking and quiet so we can relax after a full day of activities.
Stayed 1 night in Apr 2024
Response from Hörður on May 2, 2024
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hazem on May 7, 2024
Thanks for your Feedback.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect in a great location.
Stayed 1 night in Apr 2024
Response from Klaudia on May 6, 2024
Dear Carl,We are very happy you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a lotof extra services such as a cinema room for watching movies away from your room. They had a very nice breakfast as well!
Stayed 1 night in Apr 2024
Response from Hörður on May 2, 2024
Dear Katrína,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Kyla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking by the marina was nice as it had easy access. Rooms were very clean, having a fridge was a bonus. Staff were very nice and friendly.
Stayed 2 nights in Apr 2024
Response from Joana on Apr 15, 2024
Dear Kyla, thank you so much for excellent review. We hope to see you in the future!

8/10 Good

Lolly B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small and not as pictured on either Expedia or hotel website
Stayed 4 nights in Apr 2024
Response from Joana on Apr 12, 2024
Thank you so much for taking the time to post a review!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant surprise. It was quirky, and had everything you could want or need for you & your family. The room was very clean and needed for nothing. I would strongly suggest staying here. The breakfast was more than anyone could hope for.
Stayed 1 night in Apr 2024
Response from Ada on Apr 12, 2024
Thank You Lisa for this lovely review. We are happy to see that you enjoyed your stay and we hope to see you again !

8/10 Good

Kimberly

Stayed 2 nights in Apr 2024
Response from Hörður on May 2, 2024
Dear Kimberly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Anthony

Stayed 3 nights in Mar 2024
Response from Hazem on May 8, 2024
We appreciate your feedback thanks for the review.

10/10 Excellent

Aundre, Tupelo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and unique place. Great customer service
Stayed 5 nights in Apr 2024
Response from Daniel on Apr 7, 2024
Dear Aundre,thank you for such a lovely review.We are happy to see that you enjoyed your stay and we hope to see you again !

10/10 Excellent

Kimberly, Effingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SUPER nice hotel was very clean and our view was emaculate claming
Stayed 3 nights in Apr 2024
Response from Daniel on Apr 6, 2024
Hello Kimberly,thank you for such a lovely review and your kind words.We are glad to hear you have enjoyed your stay and we are looking forward to seeing you afain.

10/10 Excellent

Gabrielle, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful stay at this hotel. The room was charming, clean and cozy. Breakfast was nice as was the staff. The location couldn't have been better with access to the bus stop for tours, and right in front of the lovely harbor with nice food options. I will be staying again!
Stayed 3 nights in Mar 2024
Response from Daniel on Apr 2, 2024
Dear Gabrielle,thank you for such a lovely review !We are happy that you enjoyed your stay with us and we hope to see you again.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to many sights we were wanting to see. Right around the corner from a grocery store, as well as a food hall. Also walking distance (.25 miles) from the Lava Show location. The room was nice, and the kids loved the large bunk bed. Solid in house bar to unwind. The staff was excellent and very kind and helpful. My ONLY NEGATIVE for the facility is the shower. It had a rainhead which is AWESOME. The water pressure and the heat was AWESOME. However, it was a walk-in shower, with no border. So essentially the water just runs into the bathroom, and if you're not building your own towel/border it could run into the main room.
Stayed 5 nights in Mar 2024
Response from Joana on Mar 25, 2024
Hello Linda, thank you for such a lovely review! We are happy to hear you enjoyed your stay and we hope to see you again

8/10 Good

Danielle, AFTON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the harbour. Conveniently located to shopping, tours, and bus stop. Hotel had a delightful restaurant for dinner. However the breakfast was a buffet for 30$ per person. With no ala cart menu. I understand that food is costly in Iceland but 30$ each morning is a bit out there. Over all 9/10, would recommend
Stayed 5 nights in Mar 2024
Response from Joana on Mar 18, 2024
Thank you so much for excellent review. We hope to see you in the future!

6/10 Okay

Matthew

Stayed 1 night in Mar 2024
Response from Ada on Apr 6, 2024
Hello Matthew,thank you for your review !

10/10 Excellent

Irina, Bridgewater

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, very trendy and close to downtown. The restaurant in the hotel amazing and reasonably priced. So was the hotel. Highly recommend it!
Stayed 2 nights in Mar 2024
Response from Joana on Mar 16, 2024
Dear Irina, thank you for the review. We appreciate your kind words and we do hope to see you again. Best regards

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area! Lovely staff, great breakfast buffet!
Stayed 2 nights in Mar 2024
Response from Joana on Mar 16, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Reykjavík Marina. We hope to see you soon!

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, incredible view from our room, great vibe, short walk to everything Reykjavik, and lots of little bars and restaurants on your doorstep. Splendid!
Stayed 4 nights in Feb 2024
Response from Daniel on Mar 13, 2024
Hello Katherine,thank you for such a lovely review !We are happy to hear you enjoyed your stay and we hope to see you again.

8/10 Good

Sherri

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and lovely staff. Our room was very hot and we could not get cooled down, thus the 4 star.
Stayed 2 nights in Mar 2024
Response from Joana on Mar 12, 2024
Thanks for your feedback we appreciate it and we hope to see you again.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless. Great view. Food at venue and around amazing. Bar staff lovely. Stylish and modern
Stayed 3 nights in Mar 2024
Response from Daniel on Mar 10, 2024
Hello Ryan,thank you for such a lovely review !We are glad to hear you have enjoyed your stay. We will pass the message to our Bar staff and we are looking forward to seeing you again.

10/10 Excellent

Cheryl, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the old harbor making it a minute from whale watching trip excursions. It is close to the bus stop and walking distance to several other sites and museums. Highly recommend.
Stayed 2 nights in Mar 2024
Response from Hörður on Mar 11, 2024
Dear CherylWe appreciate the kind words and were really happy you enjoyed your stay here.

4/10 Poor

Aisha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
While the hotel was in a nice part of the city, the accommodations did not meet our needs. The customer service was not there, the room service was not good because our towels were not refreshed daily, the noise was awful - you could hear every footstep and door shutting, the thermostat did not work properly and the room was overly hot all night, the smell in the bathroom was strange and didn’t feel fresh. And worst of all the bedding was small and scratchy. This hotel was rated 4 stars online but I wouldn’t give it more than a 2.
Stayed 3 nights in Mar 2024
Response from Joana on Mar 5, 2024
Hello Girish, thank you for your review. We are sorry to hear about your uncomfortable experince. If you are planning to visit Reykjavik one day again, do not hesitate to contact us, and we will do our best to meet any requirements you might have. Best regards

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Feb 2024
Response from Joana on Mar 8, 2024
Dear Kenneth,Thank you so much for amazing review! We hope to welcome you in the future.

8/10 Good

Lisa-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and marina excursions. Staff friendly and helpful. Only complaint for our winter visit was no thermostat in the room and they keep them very warm at night. Rectified by opening windows but our room opened onto street level so a bit noisy.
Stayed 2 nights in Feb 2024
Response from Joana on Feb 29, 2024
Thank you so much for taking the time to post a review!

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and a clean / tidy hotel. Staff were always more than helpful. Location wise it is perfect for accessing town nice and close plus bus stop 15 for any tours is almost outside.
Stayed 4 nights in Feb 2024
Response from Hazem on Feb 26, 2024
Thanks for your feedback we appreciate it and we hope to see you again.

10/10 Excellent

veronik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with nice staffs
Stayed 1 night in Feb 2024
Response from Ola on Feb 26, 2024
Dear Veronik,Thank you so much for amazing review!We hope to welcome you in the future.

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Fun hotel- lots of decorated lounge areas that you can go to hang with your friends. Parking can be an issue.
Stayed 2 nights in Feb 2024
Response from Ola on Feb 22, 2024
Dear Margaret,Thank you so much for taking a time to write a review. We delighted to hear that you enjoyed our common areas. We hope to see you in the future.

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of sitting areas . Bar/restaurant was great. Bed was a little soft for me. Easy to walk to restaurants outside. Parking could be a little difficult.
Stayed 1 night in Feb 2024
Response from Daniel on Feb 20, 2024
Hello Margaret,thank you for your review.We are happy to see you have enjoyed your stay with us and we hope to see you again !

10/10 Excellent

Malcolm, Kenilworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Yummy! Good communal areas and pleasant atmosphere. Excellent showers and comfy beds!
Stayed 4 nights in Feb 2024
Response from Ola on Feb 17, 2024
Dear Malcolm, We delighted to hear that you enjoyed the stay at our hotel. Thank you for kind words and we look forward to welcoming you back soon. .

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with plenty of areas to socialize. The room was spacious and had a great view of the harbor. The breakfast was excellent. Parking is convenient and nearby if not right outside the hotel.
Stayed 2 nights in Feb 2024
Response from Daniel on Feb 14, 2024
Hello Jody,thank you for such beautiful review !We are happy to see you enjoyed your stay with us and we hope to see you again.

10/10 Excellent

Elfriede, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Daniel on Feb 15, 2024
Hello Elfriede,thank you very your review !We are glad to see you have enjoyed stay with us and we hope to see you again.

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky hotel, Great location away from the centre
Stayed 4 nights in Feb 2024
Response from Hazem on Feb 14, 2024
We apricate your feedback and we hope to see you again.

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Very peaceful.
Stayed 2 nights in Feb 2024
Response from Hazem on Feb 13, 2024
Thanks for your feedback we hope to see you again.

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Joana on Feb 12, 2024
Hello Tamara, thank you for such a good review! We are looking forward to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marina-Berjaya ftw
Very cozy stay. And the hotel’s location is key. Would stay here again for my next trip to Reykjavík.
Stayed 3 nights in Jan 2024
Response from Daniel on Feb 5, 2024
Hello there,thank you for such a lovely review !We are happy to see that you enjoyed your stay with us and we hope to see you again !

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very well located near the marina and close to bus pick ups for tours. Food and drink in the bar are fantastic, breakfast was plenty and delicious. Very clean and quiet area, wholeheartedly recommend
Stayed 4 nights in Jan 2024
Response from Daniel on Feb 3, 2024
Hello Jack,thank you for such a wonderful review !We are happy to see that you enjoyed your stay and we hope to see you again !

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daniel on Feb 3, 2024
Hello Kathleen,thank you for the review. We are happy to know you have enjoyed your stay and we are looking forward to seeing you again !

10/10 Excellent

Armaan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Dec 2023
Response from Bia on Jan 24, 2024
Thanks for your feedback we appreciate it and we hope to see you again.

10/10 Excellent

John

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Bia on Jan 24, 2024
Thanks for your feedback we appreciate it and we hope to see you again.