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Reviews of Reykjavik Konsulat Hotel, Curio Collection by Hilton

4 out of 5
Reykjavik Konsulat Hotel, Curio Collection by Hilton
Hafnarstraeti 17-19, Reykjavik

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 247 reviews" "
Rating 8 - Good. 24 out of 247 reviews" "
Rating 6 - Okay. 6 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 7 out of 247 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for our needs. It was close to great restaurants, shopping and the #3 bus stop. The parking information on third party sites was deceiving. We were specifically looking for a place with convenient overnight parking, which was mentioned on those sites for about $40 per night. However, upon parking at the lot across the street, it was about 3x that amount. When we inquired with the front desk, they mentioned that the price changed recently. Unfortunately, we had to find out the hard way. There is a cheaper lot about a block away, but it is inaccessible from 12-7am daily. (However, you can park there overnight) that was a major disappointment for us, but luckily, everything else was great. The rooms also need full-length mirrors. You don’t realize how much you need one until you don’t have one.
Stayed 1 night in Apr 2024

8/10 Good

Peter, Grand Cayman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean, DPO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Randy James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Accomodations were very clean and comfortable the only negative was we lived out of our suitcases because there were no drawers. The staff were helpful and we were able to check in early. Their bar and lounge offered wonderful food and drink and their spa was really relaxing. Highly recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good sauna. Very helpful staff. Very quiet.
Stayed 6 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel Konsulat Reykjavik is luxurious, cozy, and located in a prime area. If you’re a guest at the hotel, I highly recommend using their bath house. The sauna and jacuzzi was the best part of my stay. Not to mention, I’m very picky when it comes to comfortable bedding and pillows and their pillows were so good that I plan on buying them. I will definitely stay at the Hotel Konsulat Reykjavik again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Annette, Bayamon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel centrally located with friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Angelina R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, rooms well appointed & easy to walk around city from location
Stayed 3 nights in Mar 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The only surprise was the cost of breakfast, which I was very expensive. It’s better to walk to the Grai Kotturinn, just a short walk away and have a great breakfast at a reasonable price.
Stayed 4 nights in Feb 2024

10/10 Excellent

Marilyn, Washington

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great on-site team. Will definitely stay again next time I am in Reykjavík!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, staff was very helpful, great location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel 5 stars
Lovely hotel and good location
Stayed 3 nights in Jan 2024

10/10 Excellent

Samantha

Stayed 1 night in Jan 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Staff very helpful and hotel was great. Also, very convenient to bus stops and shopping.
Stayed 4 nights in Jan 2024

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience I've had in years
Beautiful hotel, helpful and kind staff, luxurious amenities, centrally located, well curated, and designed comfortable rooms. I'm absolutely thrilled with my stay here and look forward to returning.
Stayed 2 nights in Dec 2023

10/10 Excellent

george

Stayed 4 nights in Dec 2023

8/10 Good

Tonda, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in a very central location.
Stayed 4 nights in Nov 2023

6/10 Okay

Lopa, New York

Business traveler
Liked: Cleanliness, staff & service
The room was of nice size but dark and could have been better appointed and more bright. The fact that there was no restaurant for dinner was a problem.
Stayed 3 nights in Nov 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Lopa, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your stay at Hotel Konsúlat has fallen short of expectations. I also want to thank you for giving us a chance to make things right, We are using your feedback to make some important changes, We are pleased we were able to make things better and I hope we see you again soon. Sincerely,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in an amazing location!
Stayed 4 nights in Nov 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Sandra,It sounds like you had a great time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked more eating options within the restaurant. Gym was very small and didn’t have all the equipment I desired. Room service would have also been appreciated.
Stayed 4 nights in Nov 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Sarah, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your stay at Hotel Konsúlat has fallen short of expectations. I also want to thank you for giving us a chance to make things right, We are using your feedback to make some important changes, We are pleased we were able to make things better and I hope we see you again soon. Sincerely,

10/10 Excellent

Taylor

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the location of this hotel - so close to bus stop 3 and 6, along with the main walking street. The breakfast was wonderful and such a comfy hotel room.
Stayed 6 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Taylor, It sounds like you had a great time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Kira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really clean and nice. The receptionist was kind and recommended a great restaurant for dinner for us. Breakfast was pretty standard English-style hotel breakfast. Super close to everything we needed to get to. Overall, a good place to stay.
Stayed 1 night in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Kira,It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Fantastic stay, hotel is central to everything , fantastic breakfast.
Stayed 4 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Peter, It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great but abit noisy from room 404
Stayed 7 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Thomas,It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Jeffrey,It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Michelle, It sounds like you had a great time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Jacquline Ruth, Oceanport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thos was the most amazing hotel. Ot was very close to several bus stops which is important of going on day tours. It was really close to walk to rainbow road and other tourist destinations without being on top of all the people. The staff was so incredible and verh helpful. The breakfast that was included was delicious and opened very early. We also enjoyed the pool and spa area a lot. If I return to Iceland I'd stay here again.
Stayed 4 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Jacqueline,It sounds like you had a great time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Boutique Hilton with a decent room. Albeit way crowded with needless furniture making it difficult to find room even for the suitcases. Breakfast pretty terrible with low quality ingredients such as pasteurized liquid eggs and tasteless mini sausages.
Stayed 3 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Robert, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your stay at Hotel Konsúlat has fallen short of expectations. I also want to thank you for giving us a chance to make things right, We are using your feedback to make some important changes, We are pleased we were able to make things better and I hope we see you again soon. Sincerely,

10/10 Excellent

Nikole

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property. A bit dark but overall was a lovely stay. Close to everything, nice rooms, and clean.
Stayed 1 night in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Nikole,It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

NATHANIEL

Stayed 3 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Nathaniel, It sounds like you had a good time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2023
Response from Hotel Konsulat Front Desk on Nov 21, 2023
Dear Edith,It sounds like you had a great time with us, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Sincerely,

4/10 Poor

Mauro

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The jacuzzi was out of order both nights, for us this was very dissatisfied because for the family this activity was very relevant.
Stayed 2 nights in Sep 2023

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location of the property in order to get to downtown attractions and food options. I didn’t like that there are not options for room service.
Stayed 4 nights in Sep 2023

6/10 Okay

Tomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Gail

Traveled with family
Disliked: Staff & service
Inside very dark & depressing. Delicious breakfast buffet . They were less than helpful getting us a taxi ride to the airport. We ended up getting a driver dropping off other passengers to take us. We almost missed our flight. Good downtown location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jane

Stayed 1 night in Aug 2023

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique-inspired hotel right in central Reykjavik. Was perfect for our stay, so we could walk to all of downtown.
Stayed 4 nights in Aug 2023

10/10 Excellent

JOSE JOAQUÍN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the middle of everything
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2023

8/10 Good

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel inside. Difficult to locate as no signage. No parking nearby. No where to easily drop luggage. Also we had an issue that we got double charged. We had prepaid through Expedia. They confirmed it at check-in but two days after we left we saw a second charge on our bill. Was quickly refunded when I called the hotel but resulted in us have about a $10 currency exchange charge.
Stayed 1 night in Jun 2023
Response from Siggi on Jul 3, 2023
Dear Robert,Thank you for your feedback, we are happy that you enjoyed your stay with us. I wanted apologize for the mix-up with the room payment and confirm that our Expedia payment procedures have been reinforced to prevent this from happening again. We look forward to welcoming you again in the future. Regards from Reykjavik!

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service
Atmosphere was really nice. Room at night was a little warm.
Stayed 1 night in Jun 2023
Response from Siggi on Jul 3, 2023
Thanks for the feedback, we are happy that you enjoyed your stay at Reykjavík Konsúlat!

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel - centrally located, great facilities and the staff were always very helpful.
Stayed 5 nights in Jun 2023
Response from Siggi on Jul 3, 2023
Dear Sophie,Thank you for your kind words! We are so happy that you enjoyed your stay with us and look forward to welcoming you back next time.

10/10 Excellent

Todd J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Siggi on Jul 3, 2023
Thanks for the feedback, Todd, we are happy that you enjoyed your stay at Reykjavík Konsúlat!

10/10 Excellent

Thorvaldur

Stayed 1 night in Apr 2023