Sutera Sanctuary Lodges at Poring Hot Springs

Guesthouse in Ranau with an outdoor pool and a restaurant

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Where to?

Dates

October 2025

24

November 2025

Hot springs - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)

Outdoor pool - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)

3 bedrooms, iron/ironing board, bed sheets - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)

Front of property - evening/night - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)

Interior - Sutera Sanctuary Lodges at Poring Hot Springs (Ranau)

Sutera Sanctuary Lodges at Poring Hot Springs provides a peaceful mountain escape where visitors can relax in therapeutic hot springs after a day of hiking. The property features adult and children's swimming pools, plus a garden setting and bar for evening unwinding.

Excellent

Popular amenities

Bar
Room service
Pool
Housekeeping
Air conditioning
Restaurant

Room options

Check availability for these dates

Tonight

Oct 24 - Oct 25

Tomorrow

Oct 25 - Oct 26

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

River Lodge

Highlights

Air conditioning

Flat-screen TV

2 bedrooms

Ceiling fan

Bidet

Hair dryer

Bathrobes

2 bathrooms

1620 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds

Jungle Lodge

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Hair dryer

Bathrobes

Rainfall showerhead

Bidet

1442 sq ft
1 bedroom
River view
Sleeps 2
1 King Bed

Palm Villa

Highlights

Air conditioning

Flat-screen TV

3 bedrooms

Ceiling fan

Bidet

Hair dryer

Bathrobes

3 bathrooms

2080 sq ft
3 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed and 2 Twin Beds

Kelicap Twin Share

Highlights

Air conditioning

Flat-screen TV

Ceiling fan

3 bedrooms

Bidet

Hair dryer

Rainfall showerhead

Electric kettle

100 sq ft
Sleeps 2
2 Twin Beds

3 bedrooms, iron/ironing board, bed sheets

Serindit Hostel with 1 Bunk Bed

Highlights

Air conditioning

Flat-screen TV

Ceiling fan

3 bedrooms

Rainfall showerhead

Daily housekeeping

Living room

194 sq ft
Sleeps 2
1 Twin Bunk Bed

Serindit Hostel with 2 Bunk Beds

Highlights

Air conditioning

Flat-screen TV

Ceiling fan

3 bedrooms

Rainfall showerhead

Daily housekeeping

Living room

205 sq ft
Sleeps 4
2 Twin Bunk Beds

Palm Villa

Sleeps 6

River Lodge

Sleeps 4

Serindit Hostel Room with Two Bunk Beds

Sleeps 4

Serindit Hostel Room with One Bunk Bed

Sleeps 2

Seraya Suite

Highlights

Air conditioning

Flat-screen TV

Ceiling fan

3 bedrooms

Hair dryer

Bathrobes

Rainfall showerhead

Bidet

840 sq ft
Sleeps 2
1 King Bed

Seraya Suite

Sleeps 2

Kelicap Twin Share

Sleeps 2

Jungle Lodge

Sleeps 2

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About the neighborhood

Poring Hot Spring, Ranau, Sabah, 89300

What's nearby

Kokob Rafflesia Conservation Garden - 9 min drive - 5.5 miles
Kundasang War Memorial - 15 min drive - 10.1 miles
Sosodikon Hill Kundasang - 16 min drive - 9.5 miles
Mount Kinabalu Park Entrance - 19 min drive - 13.8 miles
Desa Cattle Dairy Farm - 20 min drive - 11.0 miles

Getting around

Kota Kinabalu Intl. Airport (BKI) - 146 min drive

Restaurants

‪Onn Kee Bah Kut Teh 安记肉骨茶 - ‬4 min walk
‪Warung Abang Haji - ‬1 min walk
‪Ipoh Moi Hakka - ‬4 min walk
‪Sunny’s Kitchen Ikan Panggang - ‬4 min walk
‪Awan Coffee - ‬10 min walk

About this property

Sutera Sanctuary Lodges at Poring Hot Springs

Guesthouse in the mountains

Take advantage of a garden, a bar, and a restaurant at Sutera Sanctuary Lodges at Poring Hot Springs.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool
Hot springs on site, a gift shop, and smoke-free premises

Room features

All guestrooms at Sutera Sanctuary Lodges at Poring Hot Springs include comforts such as air conditioning.

Other conveniences in all rooms include:

20-inch flat-screen TVs with satellite channels
Ceiling fans and daily housekeeping

Similar properties

Restaurant
Breakfast available
Parking available
Business services

Property amenities

Parking and transportation

No onsite parking available

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Rainforest Restaurant

Things to do

Children's pool
Hiking/biking trails
Hot springs
Outdoor pool

Family friendly

Children's pool
Living room
Outdoor pool

Conveniences

Gift shop/newsstand
Limited-hour front desk

Guest services

Housekeeping (daily)

Outdoors

Garden
In the mountains
Picnic area

Spa

Hot springs

Accessibility

No elevator

More

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

20-inch flat-screen TV with cable/satellite channels

Food and drink

Limited room service

More

Air conditioning
Ceiling fan
Iron/ironing board on request
Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Children under 4 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hot Poring

Hot Spring Poring

Poring Hot

Sutera Sanctuary Lodges Poring Hot Springs Ranau

Poring Hot Spring House Ranau

Poring Hot Spring Ranau

Poring Spring

Sutera Sanctuary Lodges Poring Hot Springs

Sutera Sanctuary Poring Hot Springs Ranau

Sutera Sanctuary Poring Hot Springs

Sutera ctuary Poring Hot Spri

Sutera Sanctuary Lodges at Poring Hot Springs Ranau

Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse

Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

Frequently asked questions

Does Sutera Sanctuary Lodges at Poring Hot Springs have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sutera Sanctuary Lodges at Poring Hot Springs pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutera Sanctuary Lodges at Poring Hot Springs?

This guest house doesn't offer parking.

What time is check-in at Sutera Sanctuary Lodges at Poring Hot Springs?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Sutera Sanctuary Lodges at Poring Hot Springs?

Check-out is at noon.

Where is Sutera Sanctuary Lodges at Poring Hot Springs located?

Situated in the mountains, this guesthouse is within 6 mi (10 km) of Last POW Camp Memorial, Arnab Village, and Kokob Rafflesia Conservation Garden. Kundasang War Memorial and Sosodikon Hill Kundasang are also within 12 mi (20 km).

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Sutera Sanctuary Lodges at Poring Hot Springs Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Noranah

May 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

simply awesome

comfortable and beautiful room. very close to stream and nature. excellent breakfast !

Stayed 1 night in May 2024

8/10 Good

Helle Sylvest

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Hot Springs - COLD Springs

Very nice place. Close to view and waterfall. Nice rooms. Very nice restaurant exelent breakfast. The 'Hot Springs' are not wathwe expected. Very coldbut refreshing. Only a part of the area has acces included your stay, witch is okay.

Stayed 1 night in Feb 2025

8/10 Good

Nur farhana

Jun 15, 2025

Stayed 1 night in Jun 2025

6/10 Okay

Tanya

Mar 4, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

8/10 Good

Hirohiko

Jan 8, 2025

Liked: Staff & service, property conditions & facilities

静かな環境で温泉もすぐ近くにあり便利でした。部屋に蚊や小さな虫がたくさん入っていましたが、山の中なので、ある程度はやむを得ないと思います。

Stayed 1 night in Jan 2025

10/10 Excellent

sung sook

Dec 28, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Sep 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad Ali Al Siddiq

Oct 21, 2022

Stayed 1 night in Oct 2022

6/10 Okay

LUCY

Apr 26, 2022

Stayed 1 night in Apr 2022

10/10 Excellent

hyejung

Feb 15, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

자연속의 휴식

실히 좋네요 한번 온천욕으로 얼굴이 부드러워 졌어요 코타키나발루 와서 계속 햇볕에 노출 되서 피부가 건조하고 거칠거칠했었는데..! 그리고 직원들도 다 너무 친절하네요! 아침에 일어나서 문 열고 나오면 공기랑 뷰가 진짜 너무 좋습니다

Stayed 2 nights in Feb 2020

10/10 Excellent

Sook Ping

Feb 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

10/10 Excellent

Man Hei

Feb 1, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and spacious chalet

Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices

Stayed 1 night in Jan 2020

6/10 Okay

Francis J

Jan 31, 2020

Liked: Cleanliness, room comfort

Nice accommodation; restaurant disappointing.

We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Dec 22, 2019

Disliked: Room comfort

Room not fullfill as per request

Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.

Stayed 1 night in Dec 2019

8/10 Good

Laura

Dec 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Wifi didn’t work. You could only send some whatsapp messages but you couldn’t open any websites.

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Dec 3, 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Oct 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular

Stayed 1 night in Oct 2019

10/10 Excellent

KAM YEE

Oct 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好，非常難忘！

很令人喜歡的酒店，員工非常友好，update 了房間(河流小屋), 令我不用搬來搬去，因同一個apps book 吾到同一型號，評價說早餐不是那麼好，太多昆虫，效外怎會無？但可接受，味道亦不差，有6款選擇！15馬幣温泉，3馬幣泳池，總括去蘭腦再去會遊閒幾天！

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Jun 19, 2019

Disliked: Amenities, property conditions & facilities

Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Jun 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Jun 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is nice and near the hot spring

Stayed 1 night in Jun 2019

10/10 Excellent

Ievgen

May 14, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Poring Hot Springs

Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.

Stayed 1 night in May 2019

8/10 Good

Yew Shen

Apr 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

10/10 Excellent

SAY HIAN

Apr 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

10/10 Excellent

Poh Choo

Feb 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic n clean hotspring

Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here.

Stayed 1 night in Feb 2019