Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Luxury retreat on Playa Mujeres

Pristine white sands line the resort's private beach with attentive cocktail service. Ten outdoor pools, including a heated main pool with spa tubs, accommodate all guests. The One Spa offers rejuvenating treatments alongside twelve distinct restaurants serving Mexican cuisine to fresh seafood.

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Jun 1, 2026 start from $462, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1136 out of 1633 reviews
Rating 8 - Good. 223 out of 1633 reviews
Rating 6 - Okay. 142 out of 1633 reviews
Rating 4 - Poor. 60 out of 1633 reviews
Rating 2 - Terrible. 72 out of 1633 reviews

Reviews

Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and super clean
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness
Wonderful stay, beautiful setting. Perfect for families with young kids
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yuhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the staff were so friendly!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, spotless swimming pools, great live music and a gorgeous beach Really a beautiful place.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Finest with kids age 6 and 3. Pools and beach were wonderful. Restaurant options were great and staff so friendly and helpful. We’ll definitely be back!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adithi

Liked: Cleanliness, staff & service, property conditions & facilities
We came here with 2 babies and a 4 year old and grandparents. Everyone had an incredible food! Food was great! Service was excellent! Nothing felt too rushed! Pools and hot tubs were very accessible and I love that it’s not a huge resort so it was very easy to get around with children!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful beach, pools and bars everywhere
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness
The pools were great. The gym was amazing. The staff were incredible. The rooms were clean. The beach was awesome. No complaints. We are coming back!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and grounds were very clean. Staff was very nice. Restaurant staff understood about food sensitivities and worked very hard to accommodate
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Yevgen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities, food in restaurants.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sheila R.

Liked: Cleanliness, amenities, property conditions & facilities
Every single thing about this resort was absolutely fantastic. We are already in the recess of rebooking for a longer stay. The food, the rooms, the entertainment… perfect for us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amaury

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! The service was also great, everyone is so nice. The rooms were very clean and we had a good vacation.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful resort. Clean room, amazing landscaping, food was excellent and the staff pleasant and helpful. We will be back.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a total of 4 nights at Finest Playa Mujeres, and we had a fantastic time. The service was top notch from the moment we arrived until the moment we left. Very attentive servers at all areas of the resort. The room was very well stocked and cleaned well everyday, however the AC was a bit noisy which kept us up at night. We stayed in the Adults Only Excellence Club and we loved the top shelf liquor at the lobby bar there, and the added amenities such as a private beach area and pool. The food was fantastic at every restaurant (especially Tinto and Tapas), but we found that the restaurants did run out of certain dishes past 8pm or so which was inconvenient. I do think the buffet should be open at dinnertime as well, would be a good option for those who wanted a quick bite or pickier eaters. Otherwise, our stay was spectacular and the beach was probably one of the best in the Cancun area. Away from all the craziness of the hotel zone.
Stayed 4 nights in May 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was excellent, room service food was excellent
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sharad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, good food, clean pools and wonderful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sowon

Liked: Cleanliness, amenities, property conditions & facilities
great staff and amenities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful resort, friendly staff, good food, clean room, and great drinks!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Nature

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. The staff and food were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay. Friendly and helpful staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, all amenities, staff were very friendly.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, great views, staff friendly and attentive
Stayed 7 nights in Dec 2025
Verified

8/10 Good

lindsey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were soo accommodating and nice. Very clean rooms! The food could have been better.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Junho

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 5 nights in Jan 2026