Executive Suite, 1 Bedroom, Kitchen | View from room

Reviews of Four Horseman Travel Lodge

3 out of 5
Four Horseman Travel Lodge
1301 North Hwy 377, Pilot Point, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 31 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 14 out of 85 reviews" "
Rating 4 - Poor. 4 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised Our room had been renovated and had laminate floors. The bathroom also had some upgrades. Front seat was pleasant and welcoming on arrival.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Just barely OK
Very rundown looking and signage old...room was OK but old, despite the photo the room itself was musty and lots of walls and caulk that needed repair or replace. Tub old, AC old. Overall, OLD. The beds were awful, hard and very squeaky. Stained sheets and very thin blanket. Trash was removed each day but beds not made??? Guy at the desk was nice to bring us extra coffee though... feel the quality did not justify the $$$
Stayed 2 nights in Nov 2019

10/10 Excellent

Janey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
older property, however very clean and comfortable.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had there been other choices in the area I would have chosen differently
Stayed 3 nights in Oct 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Package
Spacious clan room with great bed with easy parking access
Stayed 1 night in Oct 2019

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is dated. The motel is in a small town and has limited activities in the surrounding area. The office is closed overnight and has a drop box to leave your key in If it’s not open when you depart. We had to use the box because we left at 8:20am and the office was not open. Suppose to open at 8am. I personally am not use to staying in such a small quaint place.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019
Response from Four Horsemen Management on Sep 20, 2019
Thank you for your review, we greatly appreciate it!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we would like to see more parking for trailers, like boats ect. for the money it was a good deal.
Stayed 3 nights in Aug 2019
Response from Four Horsemen Management on Sep 4, 2019
Thank you for staying with us and your review, we greatly appreciate it! We currently have truck and trailer parking on both sides of our facility in order to allow guests to stay hooked to their trailers. If you happen to stay with us again feel free to ask us where the best parking is to stay hooked to trailer and we will happily guide you to the best spot. Once again thanks for staying with us and we greatly appreciate the review!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The room was clean but the bed was just ok No ice machine had to go to the store. Ext door.
Stayed 1 night in Aug 2019
Response from Four Horsemen Management on Aug 12, 2019
Thank you for your feedback, we greatly appreciate it! We currently do not have an ice machine on site, whenever a guest asks for ice we direct them to the gas station next door and to provide the room number and they bill us directly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a place to sleep and the price was good and the beds were comfortable.
Stayed 2 nights in Jul 2019
Response from Four Horsemen Management on Jul 19, 2019
Thank you for staying with us! We greatly appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Four Horsemen Management on Jul 13, 2019
Thank you for your feedback, we greatly appreciate it!

4/10 Poor

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very nice and clean. But they didn’t have a restaurant, bar, and free breakfast. That they said they had
Stayed 1 night in Jun 2019
Response from Four Horsemen Management on Jun 27, 2019
Thank you for staying with us, we greatly appreciate it! We apologize but our restaurant area is currently going through a remodeling phase. We hope to see you again.

6/10 Okay

Verified traveler

Stayed 5 nights in Jun 2019
Response from Four Horsemen Management on Jun 18, 2019
Thank you for your feedback, we greatly appreciate it!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Four Horsemen Management on Jun 1, 2019
Thank you for your feedback, we greatly appreciate it! Thanks for staying with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Four Horsemen Management on Apr 1, 2019
Thank you for your review, we greatly appreciate it! We hope to see you again!

10/10 Excellent

Bri, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room and soft couch. Was a cozy setting. Made you feel like home.
Stayed 1 night in Mar 2019
Response from Four Horsemen Management on Mar 22, 2019
Thank you for your review, we greatly appreciate it! We hope to see you again!

8/10 Good

Terry, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rates. The rooms were decent. They smelled fresh and clean.
Stayed 2 nights in Mar 2019
Response from Four Horsemen Management on Mar 18, 2019
Thank you for your review, we greatly appreciate it! We hope to see you again!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love pilot point
awesome
Stayed 1 night in Feb 2019
Response from Four Horsemen Management on Feb 19, 2019
Thank you for your review, we greatly appreciate it! We hope to see you again!

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from Four Horsemen Management on Jan 30, 2019
Thank you for your feedback, we greatly appreciate it!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice little hotel. We got 2 king sized beds and stayed 2 nights. The gentleman at the front office was very nice. We were arriving late so he met us after hours to give us the key. The room was pretty big and had pictures of Indians with quotes of wisdom. I loved it and would definitely go back. It was nice and quiet too.
Stayed 2 nights in Dec 2018
Response from Four Horsemen Management on Jan 5, 2019
Thank you for your feedback, we greatly appreciate it! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from John on Dec 30, 2018
Thank you for your review. It is always our pleasure having you stay with us.

10/10 Excellent

TrishWilson, Coupland, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Vinyl flooring is the best; no nasty carpet! Very clean beds! Very clean room! Comfy beds. Each bed was different, but both were comfy! Bedding was very clean and comfy! Microwave, Keurig and Refrigerator all clean and in working order. A/C and heat worked great...yes...this is normal for December in Texas. My first complaint would be that the towels didn't smell clean. Every one smelled like they were left in the washer at some point and got moldy. (They need bleach! Not disinfectant, bleach.). My other disappointment is that I probably won't ever get to stay here again, though I would totally find something in the area to do, just to come back! I HIGHLY RECOMMEND this place. I'm positive that the towel issue will be tended to, because those folks are awesome! I should have mentioned it to them, but I was leaving to attend my son's funeral.
Stayed 1 night in Dec 2018
Response from John on Dec 28, 2018
Thank you for the kind review. I am very sorry that you did have an issue with the towels. We currently just ended our towel service with a national provider on 12/26/18. We will be doing towels back in house. It was our pleasure having you stay with us.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Four Horsemen Management on Oct 19, 2018
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to our destination. Nice and clean. Owners are very nice and friendly. Easy access to Aubrey, Texas.
Stayed 1 night in Sep 2018
Response from Four Horsemen Management on Sep 11, 2018
Thank you for your feedback, we greatly appreciate it!

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice on the inside. The bed was perfect. My only complaint was I needed more coffee. There was a keurig in the room but only enough for one cup for both days I stayed there😏
Stayed 2 nights in Aug 2018
Response from Four Horsemen Management on Sep 7, 2018
Thank you for your feedback! I apologize for your issue, our housekeepers are supposed to restock the coffee when they refresh the rooms (as long as there isn't a do not disturb sign on door) for multiple night guests, we will look into this issue. Thank you again for your feedback it is greatly appreciated!

10/10 Excellent

Lacresha, Kent, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was spacious, clean and the staff is friendly!!
Stayed 1 night in Aug 2018
Response from Four Horsemen Management on Aug 21, 2018
Thank you for your feedback, it is greatly appreciated!

4/10 Poor

Verified traveler

Liked: Staff & service
It was nothing like they had on internet its a motel unless lodge is motel in texas
Stayed 3 nights in Aug 2018

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Italian restaurant across the street. Quiet little town withouthavin to go all the way into Denton
Stayed 1 night in Aug 2018
Response from Four Horsemen Management on Aug 12, 2018
Thank you for your feedback, we greatly appreciate it! We hope to see you again!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
We needed a place close to a home build we are doing in the area. This was the closest location, however, it was not what we expected. It's more for families going fishing and enjoying a vacation. Not for folks who need wi-fi and more business-related amenities.
Stayed 1 night in Aug 2018
Response from Four Horsemen Management on Aug 8, 2018
I apologize your stay did not meet expectation, we strive to make every guests experience the best we can. Our internet is line of sight unfortunately and at times it can be intermittent at best due to the heat and any other weather we may be experiencing, we apologize once again.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at the motel.
The motel was clean, wonderfully located for our needs, and you couldn't beat the price!
Stayed 3 nights in May 2018
Response from Hotel Management on Jun 4, 2018
Thank you for staying with us! We are glad you enjoyed your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2018
Response from Four Horsemen Lodge on May 24, 2018
Thank you for your review, we greatly appreciate it!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It’s more of a motel for fishing/horse stuff in the area, and much of it is devoted to semi-permanent residents.
Response from Four Horsemen Lodge on Apr 10, 2018
Thank you for your feedback, we greatly appreciate it. Pilot Point is big for horses and fishing so we do tend to get a lot of guests due to those reasons but we try to cater to everyone as much as possible. I am thinking that the semi-permanent residents you are referring to are the apartments in the back which have been converted to apartments and are owned and operated separately. Once again thank you for your feedback!

6/10 Okay

LANA

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed!
Response from Four Horsemen Travel Lodge on Apr 4, 2018
Thank you for your feedback! I apologize that you were not satisfied with your stay, we try our best to make sure all guests are satisfied when they leave. We have gone through all of our rooms and fixed the items that you brought to our attention. We appreciate all feedback good or bad and take action to fix the necessary items.

8/10 Good

Lori L

Liked: Staff & service, room comfort
Response from Four Horsemen Travel Lodge on Apr 4, 2018
Thank you for your feedback!

8/10 Good

Erinn

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Response from Four Horsemen Travel Lodge on Apr 4, 2018
Thank you for your feedback!

6/10 Okay

Tonia, Paola, KS

Liked: Cleanliness, room comfort
Old, but clean
We had a couple of activities planned in Pilot Point so really preferred to stay in Pilot Point rather than 20-30 minutes away. The Four Horseman is an older place, but it’s clean and comfortable. Pretty pricey, but worth it if you want to stay nearby.
Stayed 1 night in Mar 2018
Response from Four Horsemen Travel Lodge on Apr 4, 2018
Thank you for your feedback! We are in the process of updating the rooms.

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from John on Mar 4, 2018
Thank you for your stay with us.

8/10 Good

Keith, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Would Stay Here Again
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
Stayed 1 night in Dec 2017

8/10 Good

Roy, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
Stayed 1 night in Dec 2017

8/10 Good

Joe, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
Stayed 1 night in Dec 2017

8/10 Good

Joe, Waco, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here twice for Christmas. The rooms are not lavish but are comfortable and still quite nice.
Stayed 1 night in Dec 2017

8/10 Good

sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got in late but they called me before closing and arranged for me to access my key at a lock box at aconvenient location near the front office.
Stayed 1 night in Dec 2017

4/10 Poor

Troy, Texas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
If you need to stay in the area , OK for the area
Was told it was recently remodeled, Fresh paint, new appliances (Ice Box/Microwave) , room good size. Beds are small (Full Size) one old mattress on top of wood base very noisy when rolling over if you have room. Bathroom was good size and fresh paint . Old bath tub control nob leaked everywhere when turned on, tub drain would not close all the way so no hot bath. Wi-Fi did not work the two days we where there you could log on and in 2 - 3 minutes it would disconnect you. Front desk had no answer for it..
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was quaint but comfortable.
the only thing lacking was there was only one caffinated coffee
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely return!
The room was very clean and spacious!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing nice about the hotel was the bed. Staff is not available during thge day or night if you need anything. We contacted the front desk twice and never received a call back. One if the times it was due to another guest knocking on our doors and windows yelling at us. Will not ever stay there again...never.
Stayed 3 nights in Sep 2017

8/10 Good

Lonnie, Lubbock, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the lake
Didn't get in until 4 AM. The staff was very helpful and allowed a late check out so we could get a good nigh' rest.
Stayed 1 night in Aug 2017
Response from John on Aug 19, 2017
Thank you for staying with us, it was our pleasure to have you here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017
Response from John on Aug 19, 2017
Thank you for the review. It was our pleasure to have you stay with us.