Indoor pool, seasonal outdoor pool, pool umbrellas
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Reviews of RiverStone Condo Resort & Spa

4 out of 5
RiverStone Condo Resort & Spa
212 Dollywood Ln, Pigeon Forge, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1008 reviews" "
Rating 8 - Good. 170 out of 1008 reviews" "
Rating 6 - Okay. 41 out of 1008 reviews" "
Rating 4 - Poor. 23 out of 1008 reviews" "
Rating 2 - Terrible. 11 out of 1008 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AnnaMarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the resort and the employees here. It was nice and clean and quiet. We will definitely be back to stay. The spa was also very clean and friendly !
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a beautifully appointed condo . Our back patio was on the edge of the golf course . We really enjoyed the view and it was very quiet .
Stayed 3 nights in Apr 2024
Response from Management on May 1, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities. Pool and lazy river were a huge plus!
Stayed 2 nights in Apr 2024
Response from Management on May 1, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
After staying in the Smokey Mountains for many years, both cabins and hotels, we ran across this one. This is the best stay we have ever had. Room was very clean and appointed beautifully. The grounds and amenities were amazing and the staff was very friendly, knowledgeable, and professional. We will be back! My only hesitation is I have let this hidden gem out, but it deserves it.
Stayed 1 night in Apr 2024
Response from Management on May 1, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on May 1, 2024
Viktoriya,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very undated and beautifully decorated. The landscaping outside was very well done also. We have stayed in some so so places in Pigeon Forge but after staying at Riverstone Resort we wont stay anywhere else. The price is very reasonable too especially with all the amenities it has to offer.
Stayed 3 nights in Apr 2024
Response from Management on Apr 29, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Susan

Traveled with family and small children
Liked: Amenities
Loved the kids’ activities available right on property
Stayed 3 nights in Apr 2024
Response from Management on Apr 28, 2024
Susan, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on Apr 30, 2024
Marie,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
Larry, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on Apr 28, 2024
Steven, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Michelle P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river!
Stayed 3 nights in Apr 2024
Response from Management on Apr 27, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024
Response from Management on Apr 27, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on Apr 27, 2024
David, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

randall j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on Apr 27, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left the westgate a day early to come to your place. Much better than the wesgate
Stayed 1 night in Apr 2024
Response from Management on Apr 27, 2024
Christopher,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t want to leave! Don’t use washers, there’s a really bad mold build up. Other than that this was my favorite place during my vacation so far. Heads up, Uber is harder to come by…especially during late hours.
Stayed 2 nights in Apr 2024
Response from Management on Apr 26, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at RiverStone. Our son's loved the Lazy River and the cookies. We can not wait to return!
Stayed 3 nights in Apr 2024
Response from Management on Apr 26, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out. Easy parking and close to restaurants and shopping. The room was very clean and had everything we needed. Would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Management on Apr 26, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the comfortability and coziness of our room. It was the perfect end to our trip to relax in the jacuzzi and enjoy a nice fire. We'd absolutely stay here again!
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour indoor pool and lazy river were great! Condo was clean and well prepared. Staff friendly and helpful. Great for families.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice location to everything and nice pool area clean
Stayed 1 night in Apr 2024
Response from Management on Apr 20, 2024
Lori, Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

PATRICK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was clean , and had plenty of room it had everything needed. The only complaint is that the price of reservation was different on arrival because of an upgrade. Was not asked or notified until we arrived. That being said the price is very reasonable for the area and amenities
Stayed 3 nights in Apr 2024
Response from Management on Apr 18, 2024
Patrick,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on Apr 18, 2024
Melinda, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice and clean. I would definitely stay there again!
Stayed 2 nights in Apr 2024
Response from Management on Apr 16, 2024
Wendy,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. It is close to everything yet off the path enough to be peaceful and relaxing.
Stayed 3 nights in Apr 2024
Response from Management on Apr 16, 2024
Kate,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 16, 2024
Debra, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying here and it was very clean.
Stayed 1 night in Apr 2024
Response from Management on Apr 14, 2024
Angie, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at the Riverstone and all I can say is this is by far the best place in Pigeon Forge we’ve have stayed at. You couldn’t ask for anything better. Great service, clean and spacious rooms, heated pool area. I would give this place a 5 star rating. If you haven’t stayed at Riverstone, try it and I promise you will not be disappointed. We will be back!
Stayed 2 nights in Apr 2024
Response from Management on Apr 14, 2024
Candy,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Chelsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the best hotel I've ever stayed at. The staff was great, the room was way beyond my expectations, the gym was lovely.
Stayed 2 nights in Apr 2024
Response from Management on Apr 14, 2024
Chelsha,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. The cleaness, quiet, and very family oriented. Wonderful stay
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Stephanie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Michelli

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabin, loved the access to the pool and the kids had a blast in the heated lazy river.
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Michelli,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverstone was a very pleasant place to stay because it was very clean and felt like home. I loved how the gym and pool facilities were 24/7. We arrived late and were still able to enjoy the pool. I will definitely be staying at RiverStone again!
Stayed 1 night in Mar 2024
Response from Management on Apr 12, 2024
Brittany,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed in multiple properties in pigeon forge but this facility so far is our favorite. Initially we do not prefer facilities with outside entrances but the amount of openings available for guests to enter and exit makes it all better. The rooms are comfortable and furnished very well. The fireplace and pool certainly makes the stay better as well. We will be back.
Stayed 2 nights in Apr 2024
Response from Management on Apr 12, 2024
Kim,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay right in the heart of pigeon forge, close to gatlinburg, quiet location and beautiful views. Booked here in a pinch when our cabin didn’t workout for a weekend getaway and it was affordable, clean and the staff was amazing. Highly recommend and definitely will be back!
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Marie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Roy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent visit
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Roy,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

monika

Traveled with family
This place is amazing! We had a view of the mountains and lazy river. 24 hour pool is very nice. Our condo was very clean and so pretty. It was a nice surprise to find this place. The only issue I wish the resort would fix is the price we booked with Expedia wasn’t the price they tried to charge us (only 8$ more at resort). But it shouldn’t be a discrepancy. The resort did refund us the 8$ but for other guests I think it should be noted on check in. People who stay a week that’s 4$ each day and it adds up.
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Monika,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Kristen

Stayed 2 nights in Apr 2024
Response from Management on Apr 27, 2024
Kristen, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 10, 2024
Adam, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Kelly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and lazy river on site
Stayed 2 nights in Mar 2024
Response from Management on Apr 12, 2024
Kelly,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and clean! The staff was so kind and welcoming. We are looking forward to our next visit!
Stayed 2 nights in Apr 2024
Response from Management on Apr 7, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

Demetrie

Great location
Stayed 2 nights in Mar 2024
Response from Management on Apr 7, 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 Excellent

vickie

Traveled with family
Liked: Amenities
We definitely will stay again. Very impressed with everything. The girls at the front desk were exceptional, polite and very helpful.. Thank you. Vickie Cody.
Stayed 3 nights in Mar 2024
Response from Management on Apr 4, 2024
Vickie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. The river view was nice and super close to everything!
Stayed 2 nights in Apr 2024
Response from Management on Apr 4, 2024
Ashleigh,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Rami, River Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024
Response from Management on Apr 2, 2024
Rami, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying and we love every part about it!! My boyfriend and I have designated it as our go to resort when we come down from KY!
Stayed 2 nights in Mar 2024
Response from Management on Apr 1, 2024
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and in such a great area. Close to everything you need. Very convenient to have a full kitchen and washer and dryer in unit. Very quiet couldn’t hear any other unit noises. Staff was extremely helpful and very friendly
Stayed 5 nights in Mar 2024
Response from Management on Apr 1, 2024
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excellent

Ike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet, peaceful, spacious, and great amenities. The check in process was easy and quick. I love this location.
Stayed 2 nights in Mar 2024
Response from Management on Apr 1, 2024
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 Excellent

lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose your facility for a few reasons but it came down to the lazy river and 24 hour pool. We arrived into town late and left earily. Appreciated being able to at least take my kids to the pool after dinner.
Stayed 1 night in Mar 2024
Response from Management on Apr 2, 2024
Lauren, Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024
Response from Management on Mar 30, 2024
Ramona, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.