BBQ/picnic area

Reviews of Springhill Suites Phoenix Glendale Sports & Entertainment District

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quite All i could ask
Stayed 2 nights in May 2024

10/10 Excellent

Ron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shops and restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Brigida, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
This will be my place to stay when ever I go for my baseball tournaments in Phoenix. We absolutely loved it. My whole family felt like they were in a 5 star .
Stayed 4 nights in May 2024
Response from Jen on May 21, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Perfect location!
Stayed 3 nights in May 2024
Response from Jen on May 20, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Asusena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty cool and modern hotel .. the location has so much to do and so many options to eat out and explore! Hope to visit AZ again and hopefully i book here again!
Stayed 3 nights in May 2024
Response from Jen on May 16, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my event venue
Stayed 2 nights in May 2024
Response from Jen on May 16, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice and clean
Stayed 1 night in May 2024
Response from Jen on May 16, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

4/10 Poor

Oscar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was very central to everything.
Stayed 1 night in May 2024
Response from Jen on May 16, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and great rooms! Staff was so wonderful and friendly! This will be the only place we ever stay in Phoenix!
Stayed 3 nights in Apr 2024

10/10 Excellent

Gage

Traveled with group
Liked: Cleanliness, staff & service
Nice staff and convenient location
Stayed 4 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at the Springhill Suites,Phoenix. The hotel was beautiful, clean, and easy check in! The staff was amazing and very nice! They even got me a room next to my best friend for her graduation celebration! I would stay here again if i'm ever in the area!!!
Stayed 1 night in Apr 2024

8/10 Good

JOSEPH Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Graham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. The staff were very helpful and the room was nice and clean.
Stayed 1 night in Apr 2024
Response from Jen on Apr 29, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Jen on Apr 29, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the dinning area it was clean the hotel serve breakfast. Shopping area has plenty shopping.
Stayed 4 nights in Apr 2024
Response from Jen on Apr 29, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Juan, Calexico

Liked: Cleanliness, staff & service, property conditions & facilities
Next to a shopping mall
Stayed 1 night in Apr 2024
Response from Jen on Apr 29, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Lariah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff and the perfect location ! I would stay there every time i visit Arizona. The staff took care of needs immediately, breakfast was enjoyable, pool was clean and big enough to accommodate both hotels with ease. 10/10
Stayed 3 nights in Apr 2024
Response from Jen on Apr 25, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you're in the Glendale area.

10/10 Excellent

oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Jen on Apr 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

4/10 Poor

Marco

Disliked: Staff & service
everything ok but no restaurant insode hotel
Stayed 1 night in Apr 2024
Response from Jen on Apr 25, 2024
Thank you for staying with us.

10/10 Excellent

Darcel, Bonney Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location!!
Stayed 2 nights in Apr 2024
Response from Jen on Apr 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 6 nights in Apr 2024
Response from Jen on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

VERONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were adequate size
Stayed 2 nights in Apr 2024
Response from Jen on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly one of the best Hotels ive stayed in
Stayed 3 nights in Apr 2024
Response from Jen on Apr 22, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would've got the name of the woman that checked us in as she was very friendly. The room with 2 queen beds and a pull out couch was perfect for 3 adults. The breakfast was delicious. They had salsa for the eggs, Otis Spunkenmeyer muffins, blueberry compote &waffles. The only thing that would've been nicer was to have something in the bathroom to put your clothes on. I'd def recommend this place for your next stay.
Stayed 2 nights in Apr 2024
Response from Jen on Apr 21, 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you again next time you are in the Glendale area.

8/10 Good

DANIEL R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jen on Apr 21, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jen on Apr 21, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from Jen on Apr 16, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

6/10 Okay

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jen on Apr 16, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2023
Response from Jen on Apr 10, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

2/10 Terrible

Janeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jen on Apr 8, 2024
Thank you for choosing SpringHill Suites. I'm sorry you were unhappy with your stay.

4/10 Poor

Heather

Stayed 5 nights in Mar 2024
Response from Jen on Apr 7, 2024
Thank you for choosing SpringHill Suites. I'm sorry you weren't happy with your stay.

10/10 Excellent

Codylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great from the start, front desk recommended a nail spa and it was excellent.
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

10/10 Excellent

Dawit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and great people
Stayed 2 nights in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

8/10 Good

Justene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us. We look forward to seeing you again next time.

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer. No do not disturb sign.
Stayed 1 night in Mar 2024
Response from Jen on Mar 31, 2024
Thank you for staying with us.

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my needs.
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Sherine, Gig Harbor

Traveled with family
Very pleased with the property! We will definitely stay again -
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

10/10 Excellent

Žydre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

10/10 Excellent

Atzyry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

8/10 Good

Ryan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice, but not worth the price
Nice hotel, but the room was not super clean. There were crumbs and used cups at the coffee station and the bathroom needed a good scrubbing. The staff was friendly and the continental breakfast in the morning was well stocked and had a lot of options.
Stayed 1 night in Feb 2024
Response from Jen on Feb 11, 2024
Thank you for staying with us. I am glad you enjoyed your stay and our delicious continental breakfast. I'm sorry about the issue with housekeeping I will inform the supervisor about your comments. Thank you again and we hope to see you next time you are in the area.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice and clean.My one problem was my wife made my reservation on line but didnt have my bonvoy # so I was told they couldnt give me any discount.
Stayed 3 nights in Jan 2024
Response from Jen on Feb 7, 2024
Thank you for staying with us. Unfortunately, you need to book on the Bonvoy site to receive the member discount. We appreciate your loyalty and hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Quiet, clean room. Good buffet-style breakfast with a couple of hot options, including bacon and eggs and a waffle maker. Pool was a comfortable temperature and the hot tub wasn't too hot. Front desk staff were friendly and accommodating.
Stayed 1 night in Jan 2024
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Clifford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained.
Stayed 1 night in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Carrie Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Great location. Appreciate the size of the rooms and the complimentary breakfast.
Stayed 2 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

SHAWN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice overall facility. Rooms were not well lit in certain areas. The layout was not as spacious as I expected. Narrow walkways in rooms around the beds. Just seemed tight for 4 people. Breakfast was decent but not much variety from day to day. Oatmeal was watery every day.
Stayed 4 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us.

10/10 Excellent

Brian Shane, Myrtle Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and within walking distance to State Farm Stadium and shopping.
Stayed 2 nights in Dec 2023
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities
Went for NFL game, great location. Walked to state farm. No complaints.
Stayed 3 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jesse L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and great hotel. The pool area is awesome the breakfast was great. You can walk to the Westgate Entertainment area which is really fun. Walk to Bass Pro Shop. The rooms were perfect, the front desk was nice too. Will stay again.
Stayed 3 nights in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.