All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best stay in Pensacola Beach. Can’t ask for anything more than what you get here.
Kody
Stayed 3 nights in May 2024
Response from mike p on May 23, 2024
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
Thank you so much for your glowing review! We're thrilled to hear that our staff provided excellent service and made your stay so enjoyable. Our team works hard to ensure every guest feels welcome and well taken care of, and your kind words are a wonderful affirmation of their efforts. We look forward to welcoming you back soon!
Room was next to laundry noisy All night
Breakfast the same everyday
Clinton
Stayed 4 nights in May 2024
Response from Jeb M. - AGM on May 16, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the noise from the laundry room and the lack of variety in breakfast options. Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for our future guests. If you have any other concerns or suggestions, please let us know.
10/10 Excellent
mark
Traveled with family and small children, Traveled with group, Traveled with partner
It’s fair new. I love the pool, lazy river, and the beach !!! I’ll be back !!!
mark
Stayed 1 night in Feb 2024
Response from Jeb M- AGM on May 17, 2024
Thank you for your fantastic review! We're delighted to hear that you enjoyed the pool, lazy river, and the beach. It’s great to know you'll be back—we can’t wait to welcome you again!
10/10 Excellent
mark
Traveled with family and small children, Traveled with group, Traveled with partner
Love the hot tubs, lazy river, and beach !!! I will be back.
mark
Stayed 2 nights in Mar 2024
Response from Jeb M. - AGM on May 17, 2024
Thank you for sharing your experience! We're thrilled that you loved the hot tubs, lazy river, and beach. Your enthusiasm means the world to us, and we can't wait to welcome you back for more fun and relaxation!
We’re were pleasantly surprised with the complimentary breakfast! Bed’s were comfy, great shower, everything very clean, large room with two queens, loves the floor to ceiling windows & mini fridge & microwave!
Agueda
Stayed 2 nights in May 2024
Response from Jeb M- AGM on May 17, 2024
Thank you for your wonderful feedback! We're so glad you had a great stay and enjoyed our amenities. We can't wait to welcome you back again!
Great stay. Wish the cleaning staff spoke english🤔
Debra L
Stayed 2 nights in May 2024
Response from Jeb M- AGM on May 17, 2024
Thank you for your review! We're thrilled to hear you had a great stay. Your feedback regarding communication with our cleaning staff is valuable to us, and we'll definitely explore solutions to improve language accessibility. Enhancing communication will undoubtedly contribute to a better guest experience. We look forward to implementing changes and welcoming you back for an even more enjoyable stay!
6/10 Okay
piet
May 9, 2024
Lawaai op de kamer door de airco
piet
Stayed 2 nights in May 2024
Response from Jeb M. - AGM on May 17, 2024
Bedankt voor uw feedback. Het spijt ons te horen dat de airco lawaai maakte. We zullen dit probleem onmiddellijk onderzoeken om uw volgende verblijf aangenamer te maken.
Thank you so much for your wonderful review! We're thrilled to hear that you found our place beautiful. Your kind words mean a lot to us, and we hope to welcome you back soon!
The property is new, and very clean. The pool and restaurant are great, and the staff is very friendly and helpful.
Tristan
Stayed 5 nights in Mar 2024
Response from Jeb M on May 19, 2024
Thank you for your review and for choosing the Fairfield Inn & Suites. We're glad you enjoyed our facilities and found our staff to be friendly and helpful. We look forward to welcoming you back!
Very clean property. Just steps from the beach. A fantastic relaxing weekend. The room was clean and properly stocked with all the amenities. We will definitely be returning again.
Amy
Stayed 2 nights in May 2024
Response from Jeb M- AGM on May 17, 2024
Thank you so much for your wonderful 5 out of 5 review, highlighting our cleanliness! Cleanliness is paramount to us, and we take immense pride in the standards upheld by our housekeeping team. Ensuring our guests are welcomed with clean rooms and facilities is at the core of our mission. We sincerely appreciate your recognition and look forward to welcoming you back for another exceptional stay!
Great property. Clean, amazing pools and oceanfront access. Will stay here again.
fawn
Stayed 1 night in Apr 2024
Response from Jeb M on May 19, 2024
Thank you for your review and for choosing the Fairfield Inn & Suites. We're delighted to hear you had a great stay and enjoyed our amenities. We look forward to welcoming you back again!
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
The staff was amazing. Checking in and out was easy. Rooms were clean and had beautiful views. Will definitely come back
Jamie
Stayed 4 nights in Apr 2024
Response from mike p on May 23, 2024
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
Wonderful staff, lovely breakfast, a beautiful hotel with a scenic view of the ocean!
Joanne
Stayed 7 nights in Feb 2024
Response from mike p on May 23, 2024
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
My only complaint was the scratchy, hand towel sized pool towel. Best advice is bring your own.
Amber
Stayed 4 nights in Apr 2024
Response from Jeb M on May 23, 2024
Thank you for your 5 out of 5 review! We are delighted to hear that you had a positive experience overall. We apologize for the inconvenience caused by the pool towels and appreciate your feedback. It is helpful in highlighting areas where we can improve. We will definitely look into this issue to ensure a more comfortable experience for our guests in the future. Thank you again for your valuable advice and for taking the time to share your thoughts!
10/10 Excellent
Mark
Traveled with partner, Traveled with family
Apr 19, 2024
Very clean and new property.
Mark
Stayed 3 nights in Apr 2024
Response from Jeb M on May 23, 2024
Thank you so much for your 5 out of 5 rating! We are thrilled to know that you had a great stay with us. Your feedback is invaluable and helps us maintain our high standards of service. We look forward to welcoming you back soon for another wonderful experience!
This property is new and clean. Has a great pool and beach access. Has a good breakfast buffet in the morning also.
Markie
Stayed 4 nights in Apr 2024
Response from Jeb M on May 23, 2024
Thank you for your fantastic review! We're thrilled that you enjoyed the cleanliness of our propertyWe're also glad you liked our breakfast buffet. We look forward to hosting you again soon!
The property was perfect for our spring break baseball team. They were very accommodating to all our players and families. Great location, gorgeous beach, fun pool and several restaurants within walking distance.
Stephanie
Stayed 5 nights in Mar 2024
6/10 Okay
Maria
Traveled with family
Apr 3, 2024
Liked: Staff & service
Nothing unique
Good breakfast
No night life
No safe in the room for our values
Towel for 3 instead of 5. I have to asked twice to get more towels.
Very uncomfortable mattress sofa bed springs sticking out.
Lobby on first floor, anyone can go from the parking to the rooms. Not safe.
Entrance to hotel hidden.
Nice gulf view and hotel is very clean. Staff are also very polite and courteous. If I need to go to Pensacola again, I will again chose this same hotel.
Beautiful property, easy parking. Only 2 complaints. Elevator took forever and pool wasn’t warm enough for the season. But other than that it was great! Staff was amazing, clean room, and convenient!
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon!
We have always stayed elsewhere at Pensacola Beach, but decided to give this a try. Absolutely loved it! Very clean rooms, extremely nice staff and in a great location! My kids loved the heated lazy River too! The complimentary breakfast was good, but super crowded. Overall, we enjoyed our stay!
Loved the location, the pool and beach were fantastic! Just a small recommendation… bigger towels for the pool… the ones provided were entirely too small.
My family and I stayed here 03/11/24-03/15/24 I was a little nervous booking through a 3rd party website. But when I arrived everything on my reservation was correct. 🙂 The only thing to be aware of is you have to pay up front $10 per parking & $20 per night for potential damages. You get the $20 per night back at the end of your stay. The hotel was beautiful! Such a beautiful view and the area is convenient.
Now for my complaints…
-I wish they had more options for breakfasts
-The restaurant fish heads was closed our entire stay even tho the front desk employee told us they would be open Tuesday. They never opened the entire week..
-We had to pay $120 extra when we got there for parking/potential damages even though we already payed $1200 to stay the whole week LOL.
-When we arrived the lobby was extremely loud I couldn’t even hear the lady checking me in because there was some competition going on with dances, cheerleaders, band kids, and basketball kids. & they were cheering extremely loud in the lobby and even outside.
Other than that it was a beautiful stay and even with the couple complaints I had I still give it 5 stars and highly recommend this place. 🙂 We can’t wait to come back!
The property was clean and family friendly. Solo travelers world also enjoy the property. The location is on the beach and awesome views. The front desk staff was extremely friendly and cordial. Peyton was exceptional and Analese was very helpful. Definitely coming back!
Very convenient to dining and shopping, easy access to beach. Was not aware that restaurant on site was closed, which was disappointing. Housekeeping was spotty at best.
It’s a new hotel and it’s easy to walk to anything around the area. Rooms are spacious. There’s a nice lazy river and hot tub as we stayed in February and it was cold and windy so that was convenient. There’s a bar at the hotel and a continental breakfast. No fault of the hotel but there was someone smoking weed that got through the vents and we had to change rooms as it was so strong and we traveled with a 6 year old. The hotel did comp our 3 day parking.
Claudial
Stayed 3 nights in Feb 2024
10/10 Excellent
Fatima Yasmin
Feb 19, 2024
Just having the lazy river is great. Wish there was an indoor playground for kids though especially if it is windy out side
Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. Our team works hard to provide excellent service and ensure our guests have a memorable time. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share. We appreciate your support and hope to welcome you back for another fantastic stay! -Tori