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Reviews of Megapolis Hotel Panamá

4.5 out of 5
Megapolis Hotel Panamá
Avenida Balboa, Panama City

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 410 reviews" "
Rating 8 - Good. 92 out of 410 reviews" "
Rating 6 - Okay. 47 out of 410 reviews" "
Rating 4 - Poor. 25 out of 410 reviews" "
Rating 2 - Terrible. 31 out of 410 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CECIL

Liked: Cleanliness, staff & service
The service from the buffet breakfast especially Yeisis and Alexandria
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

4/10 Poor

brad

Traveled with partner
Disliked: Amenities, property conditions & facilities
Strong odor on 21st floor. Complained asked for room change… denied!. Horrible ventilation in the bathroom. Moldy. Would not stay here again
Stayed 5 nights in May 2024

8/10 Good

ED

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great facility… the valet parking is poor
Stayed 1 night in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was good but don’t be fooled by online pictures. You can’t access the rooftop bar. It is not operational.
Stayed 11 nights in Apr 2024

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay for my birthday! Stayed in a 2bdrm/2bath room, which was great as my friends had plenty of space! Staff were extremely nice and friendly. Breakfast was included!
Stayed 3 nights in Apr 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, very friendly people! Really good service!
Stayed 4 nights in Apr 2024

8/10 Good

Damian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and very convenient. The rooms were nice.
Stayed 7 nights in Apr 2024

6/10 Okay

Yenniffer Y, Revere

Traveled with family
Liked: Staff & service
Disappointed to see how deteriorated this hotel was. nothing compared to what it was a few years ago. This has been my to go hotel for many years and I was very sad to see how is slowly dying and how bad is being taken care. Bars, clubs are all closed, barely any entertainment in the hotel for the costumers, not your typical hard rock hotel anymore, the area is also dead.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nadia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was very family oriented. They workers were very nice, warm amd welcoming. They made us feel right at home.
Stayed 8 nights in Apr 2024

4/10 Poor

Ashley, Chicago

Liked: Property conditions & facilities
Disliked: Cleanliness
Was NOT as expected. Worn down Hard Rock hotel they simply rebranded vs making repairs. My room was absolutely filthy, all drains clogged, after two days they transfered me to another room after i showed them the pictures and i paid for a pretty high grade room. When they transfered i was put in a room where the vents sounded like they had fighting animals in it all day weather air was on or not. Showed them video. They simply apologized. I ended up sleeping on the couch for 6 days out of my trip due to the noise of the vent in the bedroom and only got a simple sorry.
Stayed 10 nights in Apr 2024

10/10 Excellent

aneesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. The hotel was clean and great ambiance.
Stayed 4 nights in Apr 2024

10/10 Excellent

Telisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was nicely kept, breakfast was great. Everything was great the only issues was the room was cold only had option of fan or cool had requested for it to be fixed but the technician had a problem getting the room to warm up. Our entire stay we were cold during the night or while in the room. Besides that the staff from the bellman to the front desk was great. If you have any early events that you have booked for inform the front desk as they will have breakfast for you the day off - request this a day before your booking date. Uber it - much cheaper than local cabs
Stayed 5 nights in Apr 2024

6/10 Okay

Scott

Stayed 5 nights in Apr 2024

6/10 Okay

David

Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and safe
Stayed 3 nights in Apr 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good vybz
Stayed 3 nights in Apr 2024

8/10 Good

Mariela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is amazing, I was impressed with the pool area and jacuzzi and the breakfast is delicious with a lot of options. When check-in Antonio received us, very friendly and accommodating. We were a party of 4 in the room but we had to keep calling to get towels because the set up in the bathroom was only 3 towels. Our room has an amazing city view 19th floor :)
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Cardle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great amenities, rooms was amazing. Very close to all outing options and shopping malls
Stayed 5 nights in Apr 2024

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and pleasant. The hotel was clean and quiet. I didn't see a lot of other guess. Iys like i had the hotel to myself
Stayed 4 nights in Apr 2024

10/10 Excellent

Josette Douse-

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people . Food , seevice everything was great. Wished i could stay longer
Stayed 4 nights in Apr 2024

10/10 Excellent

Winsome

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like the fact that the staff were very helpful. My family and I know very little Spanish but that didn't pose a problem. The property was very clean. i often see them cleaning from elevators and glass to floors and railing. The Breakfast was good too, there is something for everyone. I recommend staying at Megapolis.
Stayed 1 night in Apr 2024

10/10 Excellent

Darryl, San Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the city
Stayed 1 night in Apr 2024

10/10 Excellent

cathy

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff and located directly across the mall. Many stores and restaurants around. Close to a lot of activities and attractions. 10/10 and I would definitely recommend you stay here when visiting Panama.
Stayed 2 nights in Apr 2024

6/10 Okay

Vashoun, Atlanta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I really liked this hotel, it was as if we had it to ourselves. The the things that were an in issue was the false advertisement of amenities. The spa, the roof top bar/lounge, teen club & other restaurant options. My family was looking forward to enjoying all of these other amenities & they were closed down. The restaurants were only for specials events.The hotel needs a little TLC, it had a mildew smell. The staff was amazing. They would be the reason for a return trip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gladis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super nice. Within walking distance to a lot of food places, across the street from the mall, and the casino. Free valet parking was fast a big plus. A lot of facilities are under construction like the rooftop, nightclub, and spa; I was looking forward to those based on the photos but the hotel was nice. The staff super friendly and helpful. I would definitely recommend staying here and would definitely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Luis, Miami

Stayed 1 night in Mar 2024

10/10 Excellent

Maria del Rocio

Stayed 4 nights in Apr 2024

2/10 Terrible

Setyra, Nassau

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay for us. The hotel was beautiful. Always clean. The first day we came our tv didn’t work , in 5 minutes they were already in our room fixing it. Anytime we called for something they were quick to answer. I would suggest to fix their phone lines as it has a lot of static and it’s hard to hear the other person. The pool was clean and the people inside th hotel were wonderful. The breakfast was great. I love that they incorporated some of the Panamanian breakfast. I would suggest having some options of turkey and beef bacon for those that do not eat pork. The room was perfect , had ample space and privacy. Spectacular view. Easy access to the mall, casino and food court. I’m an American driver and it was easy to drive in this area. We were close to everything , costa cintera , Casco viejo, Amador Causeway and Panama viejo. I have to save the best for last and I hope the owner reads this. The valet guys all of them were nice. There were two specific ones , I don’t remember their names and I wish I did. One is from rio abajo and the other family is from San Andres. Those two guys were magnificent. They remembered our name and our ticket number. They also assisted our driver who would come and drive us around. They gave us some suggestions of where to go in the area for some good eats. They made us feel welcomed and like family. Super amazing.
Stayed 8 nights in Mar 2024

8/10 Good

Mia

Traveled with group
Liked: Cleanliness, staff & service, amenities
This was a hard rock, so it has cool decor and the building is quite amazingly built. The thing about it is is that it sat for two years during Covid and there are very moldy smelling parts. Plus the new owners haven’t opened up all of the areas so you thought you would be able to go to the spa or to certain restaurants or to the second pool which all were not open. They do have one of the pool areas open and it does suffice. Breakfast was amazing every day. You had everything you needed for breakfast that was for sure. Ciao was a great restaurant to visit. The soup is amazing. Having the mall across the street is great to go visit a few Stores because it’s mostly empty. Conway was great to visit. The food court has about four restaurants and the French bakery downstairs by Conway is amazing. We asked for another room and they did get us a good one so we were able to stay.
Stayed 7 nights in Mar 2024

10/10 Excellent

Elizabeth Lina, Palmetto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room needed some TLC but the rest was great!
Stayed 7 nights in Mar 2024

10/10 Excellent

Danay, Homestead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing. Great experience. The breakfast employees go above and beyond to accommodate your needs. The family room is spacious and comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Julio Cesar Lopez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muchos ambientes del Hard Rock
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

mintoy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good only thing is the family suite shower water was going down
Stayed 3 nights in Mar 2024

10/10 Excellent

mintoy

Liked: Cleanliness, staff & service, property conditions & facilities
After seen everyone review i was not sure if i should stay here but im glad i did. it worth it
Stayed 1 night in Mar 2024

10/10 Excellent

Adrene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Panama
Stayed 3 nights in Mar 2024

8/10 Good

Randy

Stayed 2 nights in Mar 2024

8/10 Good

Randy, carteret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was good been a platinum member at Expedia they did honor a free upgrade thanks to Ms. Lia Hidalgo front desk manager. The only inconvenience was that one section of the hotel is under construction and there was no note at booking.
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The room had like a mole smell
Stayed 4 nights in Mar 2024

6/10 Okay

Dilsa, Shawnee

Liked: Cleanliness
The taxi service standing outside the hotel door and recommended by the front desk charged four times more the fare going for a trip. Lack of flexibility for cancellation even it was requested more than twenty four hours prior. Many stores and hotel areas were close giving a desertice feeling.
Stayed 3 nights in Mar 2024

4/10 Poor

Francis Antonio

Stayed 2 nights in Mar 2024

2/10 Terrible

Timor Bruno

Traveled with group, Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not the best we were hearing other guest showing next door. the stay was noisy and the room. Was not cleaned upon our arrival I was disappointed with my choice to stay at this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

ENRIQUE

Liked: Staff & service, property conditions & facilities
Just the music was very aloud until late late at night almost morning 5:30 couldn’t get enough rest
Stayed 5 nights in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 4 nights in Mar 2024