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Reviews of Towneplace Suites by Marriott Panama City Beach Pier Park

2.5 out of 5
Towneplace Suites by Marriott Panama City Beach Pier Park
16000 PANAMA CITY BEACH PARKWAY, Panama City Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 458 out of 643 reviews" "
Rating 8 - Good. 121 out of 643 reviews" "
Rating 6 - Okay. 24 out of 643 reviews" "
Rating 4 - Poor. 20 out of 643 reviews" "
Rating 2 - Terrible. 20 out of 643 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald, crown point

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility. Very clean. Beds were very comfortable. Room had a nice kitchenette and dining table. So close to Pier Park! Great area! Dining, shopping, family entertainment. Huge Military presents. Love that! LOVED hearing the planes flying overhead.
Stayed 1 night in May 2024

10/10 Excellent

Fran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, everything was clean , breakfast fresh, staff friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. That’s always my biggest concern. I clean when I arrive and when I don’t see any dirt or dust or grime or mold, etc on my cleaning towels, then I know they are cleaning the rooms. The black out curtains could be better for the morning sun flooding into the room at 5:45am, but that is about the only thing I could say for improvement. Would stay here again. I only stayed one night in this trip.
Stayed 1 night in May 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, modern and clean, and I love having the option of a small kitchen.
Stayed 2 nights in May 2024

10/10 Excellent

Daqunette

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Place to stay nice & clean the Staff was Great & very welcoming & it’s very convenient being it’s right across from pier park & a lot of Attractions Things to do in this Area.
Stayed 2 nights in Apr 2024

8/10 Good

Helga

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

2/10 Terrible

Lorene

Stayed 2 nights in Apr 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs for a quick night after leaving 30a and waiting for fight. Rate was reasonable. It was clean and updated/modern.
Stayed 1 night in Apr 2024

10/10 Excellent

Cory

Stayed 1 night in Apr 2024

8/10 Good

Kristina

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newer hotel; clean and comfortable. Close to everything but not close enough to walk. Breakfast was completely gone 30 minutes prior to the posted time including coffee which was supposed to be available even longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in excellent condition, it looked new. Rooms have everything you need for a lengthy stay, coffee maker, dishes, full refrigerator. Very clean, extra large bathroom.
Stayed 1 night in Apr 2024

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Couldn’t check in until 6:30 on a Wednesday night. Lots of excuses about being full and not having rooms ready timely but the next morning I noticed no one started cleaning rooms until about 10 am. Seems like poor planning and time management
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful, the only little issue we had is that we booked this specific place because of the breakfast and we went down an hour before breakfast was over and there was only eggs and dry oatmeal. Everything else was wonderful!
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, hotel very clean and well kept. Will note you can hear above your room pretty loud.
Stayed 1 night in Apr 2024

10/10 Excellent

ShaKescia

Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was really close! Mall and restaurants were all close.
Stayed 5 nights in Mar 2024

8/10 Good

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Suite was roomy and clean. The hotel felt fresh and welcoming. Service at front desk was fabulous. Cons: No tap to pay, laundry area is coin operated only, breakfast was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Gajendrasingh, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location, Clean rooms, Ample parking on site.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for two adults and 5 kids. The breakfast was a hit with all of us and everything was clean. I would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Jane

Traveled with family
Convenient location.
Stayed 3 nights in Mar 2024

8/10 Good

David

It’s not the big things that make your stay pleasant it’s the little things. Like having hot coffee in the morning I asked the staff member for hot coffee and they said it was available in my room but I didn’t wanna wake up my wife. They said they had just made the coffee, but it was not fresh, at room temperature. It’s the little things like that that make the difference. As Sam Winston used to say if that person was working for me they wouldn’t be working for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Izaiah, Elora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great overall - from the variety of breakfast, and friendliness of the staff, you always felt comfortable going in and out at your own convenience. The isolated location made it feel private, but also close enough to enjoy the park pier shopping and restaurants. 15 minute walk to the beach made it easy for day trips in the sun without needing to drive. The only downside is the street access from the parking lot, directly onto a highway. Would stay again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Secret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Weyman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location by the ballparks
Stayed 1 night in Mar 2024

10/10 Excellent

Isphara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks new. Close to major clothing stores, beach, recreation. Nice outdoor gas fireplace
Stayed 2 nights in Feb 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll love this space
This hotel was perfect in every way and I'm not an easy person to please. Clean, friendly, comfortable, all kitchen items provided and did I say clean! The hall has some bumps and bruises but the room was great. Comfortable lounge areas inside and out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I wish this hotel had was an atm so that I can take out cash to use the in-building laundry facility other than that my stay was excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect including breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, extremely nice and clean hotel. Convenient to pier park and beaches.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024

6/10 Okay

judy g

Traveled with partner
Liked: Amenities
Well it is a nice place, and some of the staff does there cleaning and making sure they do their job. But some could care less. I have allergies to animals I ask the girl if they use different rooms for animals and she said yes. Well I don't believe that for I had a hard time sleeping and woke up smelling like a dog the pillow was the issue. So I went to breakfast and apparently they allow dogs in where you eat also all I could smell down in the food area and lobby was a dog. It was horrible smell I like pet but people should have to have sitters for their animals. Not all people can tolerate animals for they may be allergic to them. This is a very nice hotel. But unfortunately within a couple of months with the person managing it. It won't be very nice long. Ugh 😩
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Business traveler
Stayed 1 night in Jan 2024

8/10 Good

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough stay
Easy drive to pier park. Comfortable enough room, bed a little hard, air con loud. Marriott TVs are locked down which is annoying. Ok breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffaney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very close to the beach and pier
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towneplace Suites with sofabed
Really liked the hotel. We rarely use the pull-out sofa, but did use this one. The mattress was uncomfortable, could feel springs within it. We got a couple extra comforters from the front desk, & padded it, but would not recommend for more than 1 night on it.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexes

Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and took their jobs seriously. There was a noticeable level of care taken with every task I saw them perform.
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay during the Ironman.

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Dextra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely amazing, friendly and very accommodating.
Stayed 1 night in Dec 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

PANGI

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

lendi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely accommodating and friendly. The rooms were very comfortable and clean. I appreciate them recognizing quiet time, I have stayed in other places where I had to deal with too much noise late at night. Overall, a great place to stay!
Stayed 3 nights in Nov 2023

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I thought the staff and facilities were great. However, the housekeeping staff dropped the ball on cleanliness in the rooms and common areas.
Stayed 3 nights in Nov 2023

8/10 Good

Luanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel, late start breakfast.
We were there for a softball tournament. A con about the stay was, I requested to be on the top floor when I booked the room- stayed for 2 nights. I didn’t get that request unfortunately, so the first night I had to call and make a noise complaint because at 1130pm, the people above our room were jumping on the floor, we could clearly hear the kids jumping from bed to bed, yelling and making a lot of noise. I had to call front desk. Normally I don’t do that, but it was 1130 at night! He just replied “ we are a little packed!” The other problem I had was- they didn’t start serving breakfast until 8am! That doesn’t help if you have to be at the ballpark that’s DIRECTLY behind the hotel at 7am for warm ups! All they had was oatmeal and cereal to eat at 630. Didn’t even have the juice machine turned on. Very disappointed with that.
Stayed 2 nights in Nov 2023