All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful staff, their shuttle service is unique. Hotel is fresh and modern but with a touch of love in everything.
Alessandro
Stayed 2 nights in Apr 2024
Response from Dasha Stancevic on Apr 14, 2024
Greetings, Alessandro,Thank you for taking the time to share your feedback!Team at the White Elephant is looking forward welcoming you back in the near future!
Loved the boutique hotel. Staff was incredibly friendly and helpful. Pool area was very small, so we didn't use. Restaurant was great, but needed more attentive staff on the busy weekend nights
Excellent overall BUT - the hotel Wi-fi is unsecured, with no password needed for access. This makes using the system potentially dangerous. I therefore did not sign unto the hotel W-fi.
CHARLES
Stayed 4 nights in Feb 2024
6/10 Okay
Amanda
Feb 19, 2024
Amanda
Stayed 4 nights in Feb 2024
10/10 Excellent
Justin
Feb 16, 2024
Justin
Stayed 3 nights in Feb 2024
4/10 Poor
Alexandra
Traveled with partner
Feb 12, 2024
Walls were paper thin so it’s easy to wake up from neighbors performing normal activities at night. Hotel was “too crowded” and unable to accommodate early check-in or late check-out. Pool is underwhelming and not meant for swimming. Beach is a 10-minute walk or car ride away. Staff was friendly but inflexible, overall.
I celebrated my birthday there. I was in the mood for a grilled cheese sandwich for dinner one night, for room service, simple as that… they wouldn’t budge, saying the menu did not include such item 😔
We had an excellent 3 day stay at WEPB with our 5 year old daughter! The staff is exceptional. We truly appreciated the attention to detail! They also made our little girl feel so special. We will definitely be back!!
From the moment we pulled up to the valet, the staff was friendly, professional and welcoming. Our room was very clean and spacious. The bathroom was also very well laid out with double sinks and a private water closet… rare even in many fine hotels. The wonderful patio was perfect for relaxing. Lola 41, the main restaurant and bar was excellent. This hotel is a gem and we’ll be back again soon!
Chic and Sweet! Staff was lovely, room was small but enough space, great toiletries, welcome chocolates, nice sheets, robes, turn down service, great coffee, happy hour and breakfast pastries. Could not ask for anything more!
Place is newer, very clean, quiet and a convenient location near all Palm Beach has to offer. Only complaint is the state of the art lighting. Could not figure out how to turn off the motion and it came on every time I got up in the middle of the night.
The property in Staff were just amazing. The staff went out of their way to assist us with our needs.
First class staff and facilities.
We are looking forward to our next trip there.
The hotel has complimentary car service within a 2 mile radius. Everything about the White Elephant was absolutely perfect. It's our favorite hotel in Palm Beach.