Outdoor pool, sun loungers

Reviews of Meliá Orlando Celebration

4 out of 5
Meliá Orlando Celebration
225 Celebration Pl, Celebration, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 812 out of 1480 reviews" "
Rating 8 - Good. 348 out of 1480 reviews" "
Rating 6 - Okay. 165 out of 1480 reviews" "
Rating 4 - Poor. 94 out of 1480 reviews" "
Rating 2 - Terrible. 61 out of 1480 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good happy hour oyster
Stayed 2 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 21, 2024
Dear Hanh, Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect close to many attractions
Stayed 2 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 20, 2024
Dear Caroline,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

4/10 Poor

Clair

Stayed 1 night in May 2024
Response from Alma De Villa, Hotel Manager on May 21, 2024
Dear Guest,Thank you for taking the time to rate your stay.We are sorry that your recent stay did not meet your expectations. Could you please tell us a bit more about any issues you faced?We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

10/10 Excellent

PATRIKIA, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a awesome property I Enjoyed my stay and will be bacl from the pool to the amenities it was nice
Stayed 1 night in May 2024
Response from McKenzie Holbrook - Guest Experience on May 20, 2024
Dear Patrikia,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

4/10 Poor

Oscar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff and their friendliness was great. Cleanliness is defiantly needs to be a focus. Also don’t advertise the Wilson is open until 11 then inconvenience clients when they check in late by telling them you all decided to close early. Also pool is super noisy be not relaxing.
Stayed 2 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 20, 2024
Dear Oscar,Thank you for staying with us at Meliá Orlando Celebration and taking the time to tell us about your experience in our hotel. We strive to ensure our guests have the best experience and sincerely apologize we did not meet our goal. We continuously strive to provide a superior service experience for every guest, so we appreciate you sharing your concerns. We also apologize you weren't communicated correctly that The Wilson closing time is at 10:00pm but we do hope that you will give us the opportunity to redeem ourselves and consider staying with us again in the future.Best regards, Guest Experience.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to espn
Stayed 1 night in May 2024
Response from McKenzie Holbrook - Guest Experience on May 20, 2024
Dear David,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

4/10 Poor

Jennie Hyun

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos were deceiving. The rooms are outdated everything was worn down. The pool was cloudy and the hot tub smelled like urine (was very yellowish and discolored). On the positive side, the staff are very friendly and lots of stores and restaurants conveniently located near by.
Stayed 2 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on May 21, 2024
Dear Ms Hyun,Thank you for sharing your experience.We are delighted to hear that our staff's friendliness stood out during your visit and that you found our location convenient with an array of stores and restaurants nearby.We regret to hear that aspects of your room did not meet your expectations. Our team is dedicated to maintaining high standards of comfort and style, reflective of the unique character of Meliá Orlando Celebration. We also take pride in the condition of our amenities, including our pool area, and strive to provide a welcoming and clean environment for all our guests. We are sorry if this was not your experience.Rest assured, we are committed to ensuring the satisfaction of our guests and continually strive to enhance our facilities and services. Our Celebration of wellness and comfort remains our top priority, and we hope that every guest enjoys a relaxing and rejuvenating stay.We certainly hope that we can welcome you back. Best regards,Alma De Villa, Hotel Manager

8/10 Good

Tammy

Traveled with family
Staff was very efficient and friendly.
Stayed 2 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 17, 2024
Dear Tammy,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 17, 2024
Dear Patricia,Thank you for staying with us at Meliá Orlando Celebration and taking the time to tell us about your experience in our hotel. We strive to ensure our guests have the best experience and sincerely apologize we did not meet our goal. We continuously strive to provide a superior service experience for every guest, so we appreciate you sharing your concerns. We hope that you will give us the opportunity to redeem ourselves and consider staying with us again in the future.Best regards, Guest Experience.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Satisfied
Stayed 2 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 15, 2024
Dear Deborah,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hot
Stayed 5 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 15, 2024
Dear Marcy,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place.
Stayed 2 nights in May 2024
Response from Alma De Villa, Hotel Manager on May 15, 2024
Dear Mr Daniel,Thank you for taking the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We hope to have the pleasure of seeing you again in the future. Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Serrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on May 13, 2024
Dear Sir,Thank you for such a positive review.It's heartening to know that the cleanliness of our rooms, the condition of our hotel, and the level of service provided by our team met your expectations. Your satisfaction is our highest reward, and we're thrilled that we could contribute to a memorable experience.Should you choose to stay with us again, we would love to introduce you to our new Welcome minibar, promising added comfort for your next visit. Also, don't miss the opportunity to join us for our daily cocktail party from 4 to 5pm, a perfect chance to meet with our managers and learn more about our offerings.We eagerly await the chance to serve you once more at Meliá Orlando Celebration.Warm regards,Alma De Villa, Hotel Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 9, 2024
Dear Holly,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with a mini resort vibe , clean and staff was always friendly during interactions
Stayed 3 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 6, 2024
Dear Daniel,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

8/10 Good

Jacques

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location, convenient. But the property is aging, room furniture getting old. Not really a four star resort. Noise from various parties on premises. Housekeeping extremely efficient. A sure bet for a not too expensive stay. 3.5 stars.
Stayed 8 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 6, 2024
Dear Jacques,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed our location and housekeeping staff! We are working on improvements and apologize for any noise, but we hope to still welcome you back soon.Warm regards,Guest Experience

10/10 Excellent

Ward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2024
Response from McKenzie Holbrook - Guest Experience on May 6, 2024
Dear Ward,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel and would visit again
Stayed 4 nights in Apr 2024

10/10 Excellent

Josephine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice enjoyed being able to stay with our fur babies with no worries. Our bedroom suite was nice with balcony option. It also has a dog park area for your fur babies.
Stayed 3 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 4, 2024
Dear Josephine,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

diana

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Very convenient and good amenities
Stayed 7 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 3, 2024
Dear, RowenaThank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

8/10 Good

Steve, Wilson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 7 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on May 3, 2024
Dear Mr Steve,Thank you for sharing your feedback.We are pleased that we were able to meet your expectations with our high standards of cleanliness and service.On your next visit, we invite you to take advantage of our daily cocktail party from 4 to 5 pm, where you can meet our managers and learn more about our hotel and chain.We very much look forward to welcoming you back in the future.Best wishes,Alma De Villa, Hotel Manager

10/10 Excellent

Marc

Stayed 3 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 21, 2024
Dear Marc,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

10/10 Excellent

Hei

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintenance and pet friendly as it advertised. We had a good time staying here and enjoy Orlando
Stayed 3 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on May 3, 2024
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.It is truly rewarding to know that our dedication to maintaining our property to the highest standards has contributed to your enjoyable visit. Your appreciation for our pet-friendly environment aligns perfectly with our efforts to provide a welcoming space for all our guests, including our four-legged ones.We are thrilled that the cleanliness of your room, the condition of our hotel, and the quality of our service met your expectations. Our team strives to ensure that every guest has a memorable stay, and it seems we have succeeded during your time with us.Moreover, we are pleased that our room amenities added to your comfort. For your next visit, we are excited to inform you about the introduction of a new Welcome minibar in all categories of rooms, enhancing our hospitality experience even further.We hope to see you again soon, Kind regards,Alma De Villa, Hotel Manager

8/10 Good

AnnaMarie

Traveled with family
Great location. Food menu was limited. Housekeeping lacked in replanting toiletries, linens could be better. Staff was friendly and helpful. Pool area was lovely but not enough lounge chairs when busy.
Stayed 3 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on May 3, 2024
Dear Ms Annamarie,Thank you for sharing your review.We are delighted to hear that our location met your expectations and that you found our staff to be friendly and helpful. Additionally, it is wonderful to know that you enjoyed the pool area.However, we regret to hear that our food menu did not entirely meet your preferences. Rest assured, The Wilson, our on-site restaurant, continuously strives to offer a diverse array of options to satisfy various tastes, including seasonally inspired cocktails and seafood with global influences. Regarding housekeeping, please accept our apologies for any oversight in replenishing toiletries and linens. We have addressed this with our housekeeping team to ensure we maintain the high standards of cleanliness and service that Meliá Orlando Celebration is known for. We also understand the importance of having ample lounge chairs for our guests' comfort and are looking into ways to improve this aspect during peak times.We value the positive aspects you have shared and would like to inform you of our new Welcome minibar that will be included for all guests in every room category for future visits. This new addition will complement the existing amenities and enhance the overall experience at our establishment. Furthermore, our daily cocktail party from 4 to 5pm is a perfect opportunity for us to meet in person, and we would be delighted to host you there.We look forward to seeing you again in the future. Kindest regards,Alma De Villa, Hotel Manager

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to Advent Healthcare
Stayed 2 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 30, 2024
Dear Debra,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Deborah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always had a great experience at the Melia
Stayed 4 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 30, 2024
Dear Deborah,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for one night to head to Hollywood studios. Price was amazing for what I got; most hotels it’s just two beds and a washroom. The room I got was the size of an apartment! Good size kitchen, big bathroom, nice size living room, seperate bedroom and the beds were comfy! Room was clean and came with free snacks and water. Free parking and an extremely helpful desk staff who will provide you shuttle times for the major attractions, provide you a free drink at the hotel bar (between certain times) and call you a cab if need be. We didn’t have time to use the pool, but it is absolutely gorgeous. Definitely one of the best hotels I’ve stayed at and the price was unbeatable!
Stayed 1 night in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 30, 2024
Dear Emily,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Great location. Most of the staff was very friendly . Unable to get room services without finding an attendant and personally requesting (gone all day with sign on door). Unable to get rollaway bed after 2 attempts with front desk (will be there when you return).
Stayed 3 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 29, 2024
Dear Mr Michael,Thank you for taking the time to provide feedback about your time at our hotel.We are delighted to hear that our location was convenient for you and that our team's hospitality contributed positively to your experience.We regret to hear that you encountered difficulties with our room service and obtaining a rollaway bed. We strive to ensure that all guest needs are promptly met, and we apologize for any inconvenience this may have caused. We are committed to maintaining high standards and continually seek to enhance our guest experience. We are pleased to mention that for your next visit, all our rooms will be equipped with a new Welcome minibar, adding a touch of comfort and convenience to your stay. Additionally, we invite you to join us for our daily cocktail party from 4 to 5pm, an ideal opportunity to connect with our management team and fellow guests.We very much look forward to welcoming you back in the future.Best wishes,Alma De Villa, Hotel Manager

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Bed was really comfortable. If you want a really quiet stay I recommend you get a room on the non-pool side.
Stayed 6 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 28, 2024
Dear Karen,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

4/10 Poor

james

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 16, 2024
Dear James,Thank you for staying with us at Meliá Orlando Celebration and taking the time to tell us about your experience in our hotel. We strive to ensure our guests have the best experience and sincerely apologize we did not meet our goal. We continuously strive to provide a superior service experience for every guest, so we appreciate you sharing your concerns. We hope that you will give us the opportunity to redeem ourselves and consider staying with us again in the future.Best regards, Guest Experience.

8/10 Good

Adam

Stayed 4 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 16, 2024
Dear Adam,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

2/10 Terrible

Scott

Stayed 1 night in Apr 2024
Response from Alma De Villa, Hotel Manager on May 15, 2024
Dear Mr. Scott,Thank you for your rating.We were disheartened to learn that your stay did not meet the high standards we set for our guests and regret that you did not tell us a bit more. We take all guest remarks seriously and utilize this feedback as an opportunity to review our practices and make necessary improvements.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

8/10 Good

Alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien!
Stayed 4 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 25, 2024
Cher Monsieur Alain,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que votre séjour se soit globalement bien déroulé.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Alma De Villa, Hotel Manager

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall.
Stayed 4 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 25, 2024
Dear Guest,Thank you for taking the time to review your recent stay.We're pleased that you had a pleasant stay with us; we take pride in your positive review of the housekeeping service you received during your stay with us.Melia Orlando Celebration is currently the only hotel in the United States with the Surfacide Helios TM System technology, which has been tested and proven to keep us away from 99.99% of any pathogens on hard surfaces and are pleased that you appreciated this.We hope to see you back soon, so you can continue to see our improvements. Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Clean rooms, friendly staff and great property amenities. Will be back!
Response from McKenzie Holbrook - Guest Experience on Apr 22, 2024
Dear Ana, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 22, 2024
Dear Andres, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel, cleanliness, organization, friendliness of the staff. I had a nice surprise on my birthday! Thanks Meliã family!
Stayed 2 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 22, 2024
Dear Ms Antonia,We are grateful for this kind review following your recent stay.It was truly our pleasure to ensure your birthday was celebrated with the joy and care you deserve. Our team is also heartened to know that the state of your room, the amenities provided, and the service extended by our staff met your expectations, reflecting the high standards we set for ourselves at Meliá Orlando Celebration.Remember, our daily cocktail party from 4 to 5pm is an excellent opportunity to unwind and connect with our team and other guests. Moreover, with the introduction of our new Welcome minibar, we're excited for you to enjoy the added comforts during your future stays.We certainly hope that we can welcome you back soon.Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Joao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 6 nights in Dec 2023
Response from McKenzie Holbrook - Guest Experience on Apr 19, 2024
Dear Joao,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with great service. Would highly recommend.
Response from Alma De Villa, Hotel Manager on Apr 17, 2024
Dear Mr Nino,Thank you for taking the time to review your recent stay.It is wonderful to hear that enjoyed your time with us.We eagerly await the opportunity to welcome you back to Meliá Orlando Celebration.Warmest regards,Alma De Villa, Hotel Manager

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from McKenzie Holbrook - Guest Experience on May 3, 2024
Dear Doris, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McKenzie Holbrook - Guest Experience on Apr 15, 2024
Dear Henry,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, pool, great food
Stayed 1 night in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 13, 2024
Dear Guest,Thank you for such a positive review.We appreciate your recognition of our team's excellent service and are glad that you enjoyed your dining experience.We are also pleased that the high standards we set ourselves met your expectations.We hope to see you again soon, Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 12, 2024
Dear Mr Marcos,Thank you for taking the time to review your recent stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back. Kind regards,Alma De Villa, Hotel Manager

2/10 Terrible

WILLIAM

Liked: Cleanliness
I never received my breakfast vouchers. I was told they’d be sent to my room.7 hours later, nothing! I called front desk…they never responded and now the phone doesn’t work in the room.
Stayed 1 night in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 12, 2024
Dear Mr. William,Thank you for sharing your experience.We are delighted to hear that you found your room impeccably clean, as we pride ourselves on our high standards of cleanliness.We regret to hear about the issues you encountered regarding the breakfast vouchers and communication with our front desk. We strive to ensure all guest requests are handled promptly and efficiently, and we apologize for any oversight in this instance. Furthermore, we understand how important a functioning phone is during your stay and we are sorry for any inconvenience caused by the phone in your room not working properly.Our team is dedicated to providing exceptional service, and we sincerely apologize if we fell short of meeting your expectations on this occasion.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff here the last day that i was leaving before i did the check out they went and got my room empty, when i walk into the room i saw the cleaning lady ans she told me im sorry we thought that you guys already left and i said no of course no I haven’t do the check out when i ask for my food my water sodas fruits etc they told me oh im sorry i put in a bag do you still want it and of course not we dont the food after they take or put it in a place. That we dont know Really disappointed for a hotel with this prestige
Stayed 4 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 12, 2024
Dear Mr. Fernando,Thank you for sharing your experience.We were truly disheartened to learn that your departure experience did not meet the high standards we set for ourselves. We take pride in our guest services, so it is disappointing to hear about the miscommunication regarding your room.Please accept our sincerest apologies for any inconvenience caused by the premature clearing of your belongings. The comfort and satisfaction of our guests are paramount, and we regret that we fell short in this instance.Rest assured that we have addressed this matter with our housekeeping team to ensure such an oversight is not repeated. Our aim is to provide a seamless and enjoyable experience for all of our guests.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

10/10 Excellent

Vito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular?!
Stayed 7 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 11, 2024
Dear Mr ,Thank you for taking the time to review your recent stay.We are glad we were able to meet all your requirements for a perfect stay.We hope to have the pleasure of seeing you again in the future. Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enviroment
Stayed 3 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 11, 2024
Dear Ms Liliana,Thank you for sharing your feedback.We are glad you had a pleasant stay with us.We eagerly await the opportunity to welcome you back and hope that you will continue to make memories with us for many years to come.Alma De Villa, Hotel Manager

10/10 Excellent

Cassius

Stayed 3 nights in Mar 2024
Response from Alma De Villa, Hotel Manager on Apr 29, 2024
Dear Mr Cassius,We appreciate that you took the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to seeing you again in the future to make the most of all the new projects that we are just starting at the hotel, such as the new entertainment program and our silent garden which is part of the wellness concept we are developing each day more and more. Also, we are working on different renovations in the halls, lobby and lighting among others that we are sure you will love.For Food & Beverage, we have also signed an agreement with In Good Company: rated the Best in Class restaurant operator in Manhattan and now have their great new concept here in Melia Orlando.We hope to see you back soon, so you can continue to see our improvements.Kind regards,Alma De Villa, Hotel Manager

10/10 Excellent

Mery Katherine, Brisbane

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay at the hotel because it was very clean and comfortable. The weather was perfect for the swimming pool.
Stayed 6 nights in Apr 2024
Response from Alma De Villa, Hotel Manager on Apr 9, 2024
Dear Ms Mery,We are grateful for this kind review following your recent stay.We're thrilled to know that the cleanliness and comfort of our hotel met your expectations, and that our amenities contributed to a memorable stay. It's wonderful to hear that you could take full advantage of our swimming pool and that the weather was perfect for it. We pride ourselves on maintaining a high standard across our facilities and services, and your positive feedback is a testament to our team's dedication.We certainly hope that we can welcome you back very soon to Melia Orlando Celebration.Best regards,Alma De Villa, Hotel Manager