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citizenM Zürich

4.0 star property
Lakefront hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for citizenM Zürich

Meeting facility - citizenM Zürich (Zürich)
King Room | Premium bedding, pillowtop beds, in-room safe, desk - citizenM Zürich (Zürich)
Meeting facility - citizenM Zürich (Zürich)
Lobby sitting area - citizenM Zürich (Zürich)
Interior - citizenM Zürich (Zürich)
At citizenM Zürich, travelers find modern style and genuine comfort. Relax in the welcoming library or appreciate local artwork in the gallery. Enjoy practical amenities like high-speed WiFi and a 24-hour business center. CanteenM serves satisfying meals from morning until night.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(237 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, citizenM Zürich is near the airport and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Don't miss out on a visit to Botanical Garden.
Visit our Zürich travel guideOpens in a new window
Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.2 miles
  • Paradeplatz - 4 min walk - 0.3 miles
  • Fraumuenster - 6 min walk - 0.4 miles
  • Kunsthaus Zurich - 12 min walk - 0.7 miles
  • Swiss National Museum - 12 min walk - 0.7 miles

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Haus Hiltl - ‬3 min walk
  • ‪Babu's Bakery & Coffeehouse - ‬2 min walk
  • ‪Le Cèdre Maurice - ‬3 min walk
  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Mövenpick Wein-Bar - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Books, a gift shop, and coffee/tea in the lobby
  • Meeting rooms, multilingual staff, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks, and phones

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Ruby Mimi Zurich

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Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on Oct 24, 2025 start from $195.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 794 out of 1097 reviews
Rating 8 - Good. 199 out of 1097 reviews
Rating 6 - Okay. 66 out of 1097 reviews
Rating 4 - Poor. 19 out of 1097 reviews
Rating 2 - Terrible. 19 out of 1097 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel very convenient to the train and all the places downtown. Room was very nice I would recommend.
Stayed 1 night in Oct 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay here. Very modern hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love CitizenM, every location we have stayed at is exceptional. Wonderful staff, comfortable, clean and contemporary!
Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked to the train station easily. Room was small but clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward and Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfy bed. Wonderful location. Yummy breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Jhaleil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel walkable to train station
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

tadahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern design
Stayed 1 night in Sep 2025

8/10 Good

Hovsep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance. Train station was 9min away. Hotel provided good breakfast.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but functional. Location is 10-15 minutes from the train station. Breakfast was surprisingly very good .
Stayed 1 night in Sep 2025

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, property conditions & facilities
Great place centrally located . Easy walk to Zlake Zurich , old town and plenty of shopping and Restaurants. I will definitely go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Best shower we had in 3 weeks travelling around Europe. Be prepared to go tech - iPad in the room controls most things.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
Close to transportation, really nice hotel breakfast not that good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and super tech friendly. Located in a great area that was easily walkable to a lot of places! Only downside was the positioning of the bed, I had to climb over my husband to get in and out of bed.
Stayed 3 nights in Sep 2025

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Compact very efficient and clean rooms, close to sights. Breakfasts very good. All staff amazing!!
Stayed 4 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ultra modern. Rooms were small but efficient. Great for a night or two but would want to be there for longer. Great for young people
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall but don’t face the courtyard as there’s a bar that pumps music til midnight Thursday -Saturday Breakfast was yummy! Staff nice!
Stayed 5 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but would be perfect for one traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff and a great property. Close to multiple restaurants and walkable to a n8ce area of the city. Would definitely recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.
Stayed 1 night in Sep 2025

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Sep 2025

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