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Reviews of Hotel am Jakobsmarkt

3 out of 5
Hotel am Jakobsmarkt
Schottengasse 5, Nuremberg, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 429 reviews" "
Rating 8 - Good. 198 out of 429 reviews" "
Rating 6 - Okay. 46 out of 429 reviews" "
Rating 4 - Poor. 13 out of 429 reviews" "
Rating 2 - Terrible. 2 out of 429 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

alberto

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice , clean , familiar location
Stayed 2 nights in Jan 2024
Response from Thorsten on Mar 2, 2024
Dear Alberto, thank you very much for your review.

10/10 Excellent

Joshua Ray Wallace Juanita Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Thorsten on Dec 10, 2023
Thanks for your review!

8/10 Good

Pavla

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our favorite hotel. Bu I didn´t like that my room was changed from the old (annex) building to just standard room overlooking the street(noisy...). I do not like the glass bathrooms. We were told there were problems with heating in the old building but nobody informed me in advance (via e-mail). Learning this upon arrival was quite annoying...
Stayed 3 nights in Nov 2023
Response from Thorsten on Dec 10, 2023
Dear Pavla, Thank you for review and staying with us while you staying in Nuermberg. We are very sorry for the circumstances and that we had to rebook you into a superior room at short notice due to a defect in the heating system in the building next door. The heater was changed and everything is working as it should again. We look forward to your next stay, then back in your room as usual.

10/10 Excellent

Kelly L

Liked: Cleanliness, staff & service, amenities
Liked the hote location, staff were excellent, but was a bit disappointed in the lack of things available inside the room, no kettle or many TV stations.
Stayed 7 nights in Oct 2023
Response from Thorsten on Nov 6, 2023
Thank you for your review. Unfortunately we don't have a kettle in every room, but you can borrow one at reception.

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and well maintained location
Stayed 2 nights in Sep 2023
Response from Thorsten on Sep 26, 2023
Thank you very much for your review.

10/10 Excellent

Mike

Stayed 2 nights in Aug 2023
Response from Thorsten on Sep 2, 2023
Vielen Dank!

10/10 Excellent

Nadim

Stayed 2 nights in Jul 2023
Response from Thorsten on Aug 17, 2023
Vielen Dank!

10/10 Excellent

Elaine

Stayed 2 nights in Jun 2023
Response from Thorsten on Jun 26, 2023
Thank you.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Thorsten on Apr 22, 2023
Dankeschön!

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2023
Response from Anatol Lenitschek on Mar 20, 2023
Dear Rebecca,thank you for your feedback.We would be glad to welcome you another time.Best regardsAnatol Lenitschek

8/10 Good

Jiri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we´ve been in this hotel many times. It´s close to the historic centre and has a convenient parking. Great brekfast buffet to start the day. However, I don´t like the beds, the matress is too soft, we had trouble sleeping. The area around is almost quiet, but you hear everything in the building, the insulation is not sufficient.
Stayed 2 nights in Mar 2023
Response from Thorsten on Mar 18, 2023
Dear Jiri. Thank you for your review. We are very happy to welcome you with us for so many years. Our half-timbered house "Anno 1552" is almost 500 years old and is a listed building. Unfortunately, the sound insolation is a bit weaker here.

10/10 Excellent

Dong Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable. Close to old town. Walking distance from the central station. The breakfast is delicious and worth the price (12 Euro).
Response from Thorsten on Dec 23, 2022
Dear Dong Hui, thanks a lot for your review.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
What a gem! A simple but very clean hotel with excellent service. Decent breakfast buffet. Great location. Laundry service was quick and inexpensive. Staff very friendly. Would definitely stay here again.
Stayed 6 nights in Nov 2022
Response from Thorsten on Dec 17, 2022
Dear Marie, thaks a lot for your review. We are very happy that you had a nice stay with us. See you next time and Merry Christmas.

8/10 Good

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favorite hotel, close to the old town and with its own parking. One thing i didn´t like: the fridge was not working. I understand the absence of a
Stayed 3 nights in Nov 2022
Response from Thorsten on Dec 2, 2022
Dear Jiri, Thank you very much for your review. We will check the minibar in the room you have booked and replace it if necessary. The minibars in our house are all switched off at the moment, but you can switch them on yourself if necessary. Greetings from Nuremberg and see you next time.

10/10 Excellent

QIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs. Breakfast was great and a lot of choices. Parking is easy and walking distance to all attractions.
Stayed 2 nights in Jun 2022
Response from Thorsten on Jul 4, 2022
Dear Qian, thanks a lot for your review. We are very pleased that you were satisfied with your stay with us. See you again. Best regards

10/10 Excellent

Claudio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Your team Jakobsmarkt on Jan 11, 2022
Thank you!

10/10 Excellent

Katherine, Cedar Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is directly at the hotel and included. The receptionist helped us with dinner reservations and general info for town. We loved our stay!
Stayed 1 night in Dec 2021
Response from Your team from the Hotel am Jakobsmarkt on Dec 23, 2021
Thanks for your positive feedback. We are really pleased that we can be a good host for you. Until next time. Best regards

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff especially with the language barrier. Hotel feels brand new.
Stayed 2 nights in Nov 2021
Response from Greetings from Nuremberg from the entire team on Dec 21, 2021
Dear Jeff, We are very pleased that you felt comfortable with us and, above all, that we were able to help you with any open questions. Until next time.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy!
Great stay. Nice location. Breakfast seemed a little expensive for what you get though.
Stayed 1 night in Nov 2021
Response from Thorsten on Dec 2, 2021
Dear Lisa, thank you so much for your review. We are pleased that you had a great stay. See you soon.

8/10 Good

Harold

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Thorsten on Nov 18, 2021
Dear Harold, thank you for your review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, friendly service, clean room.
Had a wonderful 2-night stay in a single room. Hotel location is excellent and within walking distance (~1km or less) of the altstadt city center. It is also very close to the Plarrer (metro town square) area which made taking public transportation (U-Bahn & tram) very convenient. I got a 24-hour transportation pass from the hotel desk which was very convenient too. Overall would highly recommend. Had everything I needed in a fantastic location at a good price, and the staff helped me navigate the city as a first-time visitor and English-speaker.
Stayed 2 nights in Sep 2021
Response from Thorsten on Oct 4, 2021
Dear Nicholas, thank you very much for your review. We are very happy that we were able to offer you a nice stay in Nuernberg. We thank you for your recommendation and look forward to welcoming you again. Best regards Thorsten

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh so quaint!
Very quaint hotel - we were thrilled with it. Great location!
Stayed 1 night in Aug 2021
Response from Anatol Lenitschek on Aug 10, 2021
Dear Laura, thank you for your kind feedback. We would be glad to welcome you another time in our hotel. Best regards Anatol Lenitschek

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will choose the hotel again.
The location of the hotel is very good. It is quite and very close to the old town, to the shops and to the restaurants. The room was clean and there was everything what you need.
Stayed 1 night in Jun 2020
Response from Hotel am Jakobsmarkt on Jun 30, 2020
Thank you very much and see you again next time.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, great location! Big room and bar area in lobby
Stayed 2 nights in Dec 2019
Response from Your Reception Team on Feb 11, 2020
Thank you very much for your great review.

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the old town.
Friendly hotel with a wonderful breakfast. Decent room, clean and comfortable.
Stayed 1 night in Dec 2019
Response from Your Hotel Am Jakobsmarkt on Feb 11, 2020
Thank you very much for your great review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Nürnberg
A perfect hotel for us - great location, spotlessly clean , good breakfast and charming staff. Lots of very nice restaurants nearby.
Stayed 3 nights in Dec 2019
Response from Thorsten on Dec 6, 2019
Dear David, thanks a lot for your review. We are happy, that you enjoyed your stay with us.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Hotel Am Jakobsmarkt on Dec 1, 2019
Vielen Dank.

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuremberg with Jakob
Very nice , Did change from 108 room to 306 ... which was much better. Breakfast first class and service good . Bit loose around edges , but small private hotel and good on them . .... location great .... will recommend, room selection will be important to some clients . Thank you , very nice stay D Pond
Stayed 4 nights in Oct 2019
Response from Thorsten on Nov 11, 2019
Dear Derek, thank you vor your review.

10/10 Excellent

Matt, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay at this hotel!! Staff are friendly and helpful!! Room, a bit older, but nice and spacious. Bathroom and shower newly renovated and very nice. Location is a bit of walk from the Hbf and a little hard to find if I didn’t have google map. But that would be my only negative! Actually for exploring the streets going towards old town it’s in a good spot to see a lot of great spots while you walk towards the castle or main square. Highly recommend
Stayed 2 nights in Oct 2019
Response from Thorsten Hofmann on Oct 22, 2019
Dear Matt, thanks a lot for your review. We are happy that you enjoyed your stay with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very unique, and my son loved the spiral staircase!
Stayed 5 nights in Oct 2019
Response from Thorsten Hofmann on Oct 15, 2019
Thank you!

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend with friends
Roomy, easy walk to most things. Spotlessly clean hotel. There is parking but it’s tight.
Stayed 3 nights in Sep 2019
Response from Thorsten Hofmann on Sep 16, 2019
Thanks for your review!

8/10 Good

Kibrom

Stayed 1 night in Aug 2019

8/10 Good

Søren Juul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Your Hotel am Jakobsmarkt on Jul 30, 2019
Dear Soren, Thanks for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Rezeptionsteam Hotel am Jakobsmarkt on Jul 19, 2019
Vielen Dank für Ihre Bewertung!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Ihr Hotel Am Jakobsmarkt on Jul 7, 2019
Vielen Dank für Ihre Bewertung. Herzliche Grüße aus Nürnberg

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Thorsten Hofmann on Jun 19, 2019
Vielen Dank für Ihre Bewertung. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Your Hotel am Jakobsmarkt Team on May 23, 2019
Thank you for your review!

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book a room
Very welcoming staff
Stayed 1 night in Apr 2019
Response from Thorsten Hofmann on Apr 29, 2019
Dear Will, thank you for your great review. We look forward to welcoming you again on your next stay in Nuremberg. Your team from the Hotel am Jakobsmarkt

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Thorsten on Apr 16, 2019
Thanks a lot for your great review. Best regards from Nuremberg.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Good one-night stay. Good location to access Old Town and public transport to airport.
Stayed 1 night in Mar 2019
Response from Thorsten Hofmann on Mar 12, 2019
Thank you very much for your good review and see you next time

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel for its location and great price even during busy conferences.
Stayed 5 nights in Feb 2019
Response from Thorsten Hofmann on Mar 12, 2019
Thank you for your great review and see you next time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, small rooms, very clean. Parking entrance very small and i traveled with my 6 months old baby, so not that comfortable for me, maybe for couples would be better
Stayed 1 night in Dec 2018
Response from Hotel am Jakobsmarkt on Mar 12, 2019
Thank you very much for your review.

8/10 Good

Christen

Liked: Cleanliness
Plain but great location
A little worn down and plain but clean and great location. Free parking lot is very tiny- if your car is too big or it’s full you have to pay at a nearby lot. Free gluehwein in the lobby was a plus.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Its a cozy hotel located about 20 mins away from any main attractions. Worth the price!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Pillows had no support. Bathroom was SO well designed and had great water pressure.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Laura, Toronto, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel am Jakobmarkt was in a great location, less than 20 minutes walk to the Christmas Market and other attractions. The room we stayed in was clean, a good size, but didn't have much character or charm. But the breakfast was fabulous!
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, Good location
Nice hotel in Nuremburg - friendly staff, good location - right next to the oldest sausage restaurant in Nuremburg (also recommended!). Room was warm and comfortable, only negative was that the bed was a little smaller than expected
Stayed 3 nights in Nov 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018