Overall the property was amazing especially for adults.The food was great, especially the breakfasts! Esmerelda the greeter was soo cheery and after two days remembered our name!! Aidan the surperviser at the front desk really tried to accomodate us with a room switch due to late night arrivals. However my big complaint was when we had to get late checkout. When we asked him, he said, yes, no problem but even though he did say yes to us, it was not clear to the morning crew and it made for a frustrating check out. I was not impressed by the morning crew at check in! I think if you want anything, have them put it in writing so its not just your word against theirs!