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The Maids Head Hotel

4.0 star property
Historic hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

The Maids Head Hotel in Norwich offers the WinePress at Wensum restaurant on-site. Families love the kids' meals, and everyone enjoys in-room WiFi. Its prime location near Norwich Cathedral is perfect, with bike rentals available to explore Elm Hill and Tombland areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Norwich City by IHG

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  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 1,004 reviews
$66 nightly
The price is $79
Dec 21 - Dec 22
Total with taxes and fees
Holiday Inn Norwich City by IHG
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About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Tombland - 1 min walk - 0.1 miles
  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Market Place - 7 min walk - 0.4 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪The Merchant's House - ‬2 min walk

About this property

The Maids Head Hotel

Upscale historic hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and 6 meeting rooms
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, recycling, and electric kettles

Similar properties

Interior
St Giles House Hotel
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 320 reviews
$117 nightly
The price is $141
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Maids Head Hotel?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on Dec 15, 2025 start from $133.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this historic hotel is steps from Elm Hill, Tombland, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

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Reviews

The Maids Head Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1014 reviews
Rating 8 - Good. 253 out of 1014 reviews
Rating 6 - Okay. 48 out of 1014 reviews
Rating 4 - Poor. 18 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean, comfortable and food good at breakfast. Really well situated.
Stayed 1 night in Nov 2025

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service
I throughly enjoyed my stay a the Maids Head Hotel and would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel always a joy to stay there when visiting family. Staff always excellent service always excellent. Amazing Thankyou.
Stayed 1 night in Oct 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we stayed at this property, it has a lot of interesting history and the staff was very pleasant.
Stayed 1 night in Oct 2025

8/10 Good

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying at the Maids Head, it's convenient to the city and the staff are always friendly and attentive.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel, every room unique but gorgeous. Friendly staff, perfect location for historical Norwich, great shopping minutes away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff were very friendly and helpful. The hotel and room was immaculately clean. We had a drink in the bar in the evening and the young man serving was very helpful when choosing a wine to drink. I liked the fact we could easily walk to shops and restaurants near by. Overall we had a wonderful stay and will definitely be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for seeing the sights of Norwich
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique and historic hotel. We enjoyed a nice quiet room with a comfortable bed and excellent bathroom/shower. The staff was very accommodating and quite friendly. We loved their wonderful breakfast. Centrally located and great parking in a very congested part of Norwich. Highly recommended and supposedly the oldest hotel in the UK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, easy to walk into the city or to the station. There are some great dining options around the hotel. We stayed in the Surlingham suite which was gorgeous. The view in the morning of the cathedral was fantastic. The staff could not have been more helpful, everything we asked for they accommodated. We'd definitely stay again!!!
Stayed 1 night in Oct 2025

10/10 Excellent

TPI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no pets. Great to have pubs, restaurants and tourist destinations nearby. We did not want to drive anywhere so the hotel location is perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient, and as opposed to giant corporate chains has character and charm. Would return. Located in a city that deserves more attention than it gets. Great history and location
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ,nice room ,lots of breakfast choices 👍would stay here again even though they say it’s haunted 😬
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to attend a Family function in the area. We were delighted with our choice and thoroughly enjoyed our stay. Highly recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a well maintained, old hotel in the middle of the most historic part of Norwich. We really appreciated them allowing and being especially kind to our small dogs.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff were friendly and helpful. Very close to town and amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, nice friendly staff,
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful City Break

The bedroom & bathroom were clean & spacious. The hotel is in a perfect spot - nice & quiet with bars & restaurants nearby, and only 10 minutes walk to the heart of the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and clean. Great location for everything
Stayed 1 night in Aug 2025

10/10 Excellent

Alwine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it certainly didn’t disappoint. We had a lovely room and everything was perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Liked: Amenities
Stayed here for wedding, on arrival we was surprised with complimentary upgrade wasn’t expecting this at all made the stay even more amazing. Everything was perfect would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and amenities. Hotel is beautiful and very well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Stayed 1 night in May 2025