We booked a king suite with sofa bed with a view of both waterfalls. We picked this property because it was very close to the falls, but far away from the hustle and bustle of Clifton Hill. We booked a room guaranteed to be at least on the 15th floor, and we were given one on the 17th! The view was beautiful, and we were able to see the fireworks very clearly.
Upon check-in, there were two long lines due to their credit card machines being down. The receptionists were very kind and explained all the features and amenities of the hotel very clearly! Staff everywhere was so helpful!
We took advantage of the complimentary refreshments at the evening reception (2 free drink tickets per room), enjoyed the chips and soft drinks for the children. The complinentary alcohol selection was not little at all. They pretty much offered everything from mixed drinks, to beer, to wine. There is limited seating, so it's best to arrive at the start to get a table.
The complimentary breakfast was also great! Very busy but lots of space to sit (located at The Keg on the 9th floor). I recommend the made-to-order omelet station. The line goes very fast because the cooks take about 10 orders at a time. You can also get breakfast sausage and home fries at the same time at this station. The view at breakfast is beautiful!
We also spent a lot of time at the swimming pool & hot tubs. The area was not very busy at all, very well mantained and updated. Open from 6am to midnight!