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Reviews of Roxy Hotel New York

4.5 out of 5
Roxy Hotel New York
2 Avenue of the Americas, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 743 out of 1025 reviews" "
Rating 8 - Good. 148 out of 1025 reviews" "
Rating 6 - Okay. 68 out of 1025 reviews" "
Rating 4 - Poor. 32 out of 1025 reviews" "
Rating 2 - Terrible. 34 out of 1025 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with group, Business traveler
Fabulous service and unique location and vibe
Stayed 6 nights in May 2024

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great NYC vibe walking into the hotel. The recreation / lounge on the main floor is very comfortable with room to move. The main floor bar sits at the back in a closed off room, separating the bar from the rest. Live jazz at night goes towards midnight and all room doors open into the courtyard so the music can be enjoyed throughout the property. Limited but very filing breakfast offered for those running off to meetings or events early.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel bar has great food and drinks! The room was comfortable and clean.
Stayed 2 nights in May 2024

10/10 Excellent

Timothy, Hudson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Even when the music is blasting in the atrium, there's a clever white noise system in each room to muffle the sound! Staff was above & beyond... when I explained I had scheduled a zoom meeting right at checkout time, they were wonderful about accommodating that. And of course the surrounding area is the best. Would stay at the Roxy again in a heartbeat.
Stayed 1 night in May 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Noémie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience, very unique. Check out the movie theater as well.
Stayed 3 nights in May 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Sha-Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. The food is great with great options. The staff is excellent especially Zillah will help to make your stay perfect. Close to other eating areas and public transportation. The music they play here is phenomenal. Will definitely stay again.
Stayed 2 nights in May 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Zhiyuan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Director of Front Office on May 13, 2024
We thank you for the amazing review! We hope to have you back and leave another great impression!

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way exceeded my expectations! If you have an appreciation for jazz and good friendly service as well as a hotel you want to spend time in, this is it! Worth the $$$
Stayed 2 nights in May 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

8/10 Good

Jennifer

Loved the live music!
Stayed 2 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Roberto Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, classy look, great location, cool lobby!!
Stayed 3 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the design/style as well as the event space Roxy offers
Stayed 6 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightly piano player and the band that followed
Stayed 2 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Amy, Panama City Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sound machine in the room. It deflected the band downstairs and it was peaceful.
Stayed 3 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Shullette, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roxy was an unexpected but pleasant surprise. Ending up dining there as the restaurant was really good and there was a live band. Room was nice and clean. You would never know that you are in the heart of everything, based on how quiet the rooms can be.
Stayed 1 night in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

6/10 Okay

Lisa, Rockport

Traveled with family
Liked: Cleanliness
Rooms are too dark because they are hung up on the “retro” vibe. No USB jacks for phone charging. Shower was incredible, beds comfy. Restaurant and bar: food awesome and delicious, service deplorable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style and esthetic of tge hotel
Stayed 1 night in Apr 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

2/10 Terrible

Charles

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun vibe, clean and staff super friendly.
Stayed 1 night in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

András

Stayed 2 nights in Apr 2024
Response from Director of Front Office on May 13, 2024
We thank you for the amazing review! We hope to have you back and leave another great impression!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Director of Front Office on May 13, 2024
We thank you for the amazing review! We hope to have you back and leave another great impression!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Front Office on Apr 20, 2024
We really wish we "Wow'd" you enough for a 5 out of 5 review, but we'll ensure we do enough next time. Please come back so we can get that 5!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Roxy has class and character, and the staff are friendly and helpful. We really enjoyed our short stay and will be back next time we visit NYC.
Stayed 4 nights in Apr 2024
Response from Reservation Manager on May 16, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Patricia

Stayed 4 nights in Apr 2024
Response from Director of Front Office on May 13, 2024
We thank you for the amazing review! We hope to have you back and leave another great impression!

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awesome.
Stayed 1 night in Apr 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 13, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, one of my favorites.
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 13, 2024
Thank you for the amazing review! We're glad to make one of your favorites! Can't wait to have you back, so please come back soon!

10/10 Excellent

Jennifer, New York

Stayed 4 nights in Apr 2024
Response from Director of Front Office on May 13, 2024
We thank you for the amazing review! We hope to have you back and leave another great impression!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Roxy is great!
Stayed 5 nights in Apr 2024
Response from Director of Front Office on Apr 13, 2024
We thank you for the amazing review, and glad you had a rockin' time at The Roxy Hotel. Please come back soon and we promise to give you another memorable experience!

2/10 Terrible

jenny

Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary prosecco upon arrival. Great location! Live music and great energy in the lobby bar area.
Stayed 1 night in Apr 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique hotel, i really like the nostalgia, and the staff is very freindly and helpful!
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 6, 2024
We love that you appreciate the decor of the hotel, as we hope that it creates an ambiance for the experience we are trying to provide our guests. I'll forward your feedback in regards to our staff, as they will be thrilled you were satisfied.

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely. The room was comfortable, clean and appointed in the same fun vibe as the rest of the hotel. The music is definitely loud though, so don't expect to get to bed early. The staff was friendly and accommodating. Will definitely be returning.
Stayed 1 night in Mar 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

RyAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at The Roxy. Our restaurant options were great, greeted with Prosecco upon check in and our room was very spacious. Looking forward to returning.
Stayed 1 night in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

6/10 Okay

James, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Front Office on Apr 13, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay! Central to a great part of NYC, including the staff, room, bar, music, drinks, and lobby - all of it is top-notch for a fair price. We will be back
Stayed 2 nights in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Reservation Manager on May 16, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Director of Front Office on Apr 6, 2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for an event I had to attend. The room was delightful with a fun decor. I especially enjoyed the restaurant and bar. Great cocktails, food and wonderful piano player.
Stayed 1 night in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

???

Stayed 1 night in Mar 2024
Response from Director of Front Office on Apr 20, 2024
We thank you for the excellent review! We love our guest's, and we love leaving them satisfied with their stay even more!

10/10 Excellent

Ksenya

Stayed 1 night in Mar 2024
Response from Director of Front Office on Apr 20, 2024
We thank you for the excellent review! We love our guest's, and we love leaving them satisfied with their stay even more!

10/10 Excellent

Joel

Stayed 1 night in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Mar 2024
Response from Director of Front Office on Apr 13, 2024
We thank you for the amazing review, and glad you had a rockin' time at The Roxy Hotel. Please come back soon and we promise to give you another memorable experience!

10/10 Excellent

Jaimie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! I had a great stay.
Stayed 2 nights in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

wilfredo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant
Stayed 1 night in Mar 2024
Response from Reservation Manager on Apr 17, 2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!