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Reviews of Waterfront condo with a pool, central AC, washer/dryer - snowbirds welcome

Waterfront condo with a pool, central AC, washer/dryer - snowbirds welcome
New Braunfels, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.6/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness
Gruene Condo
Great location, can walk everwhere in Gruene. On the river with good river access.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness
Gruene Wedding
All good
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice. Could use some updating and new bedding and sheet's. We had some issues and contacted the property owner and they were quick to respond.
Stayed 2 nights in Sep 2023

10/10 Excellent

jeffrey s., Helotes

Liked: Cleanliness
Perfect spot in NB
Great location, easy to access and had all we needed. I highly recommend this lovely condo for anyone wanting to tube, swim, and explore Gruene!
Stayed 2 nights in Aug 2023

4/10 Poor

Rebecca M.

Disliked: Cleanliness
Not Clean
The house overall was just not clean. You needed to make sure you had shoes on the whole time while in the unit because your feet would be black on the bottom from the dirt on the floor. There was someone’s bandaid on the floor along with a fake nail on the floor in the bathroom. Went to use a plate from the cabinet and each one that was put up had some kind of dirt or mold on them, most likely from being put away wet or not cleaned properly. For the amount that is charged as a cleaning fee, it’s a joke. I also sent a request to see if we could by chance check in early and got no response until the day we were checking out. The location was nice but so not worth it, at least in this unit. Won’t be staying here again.
Stayed 2 nights in Jul 2023
Response from VrboOwner on Jul 23, 2023
Hi Rebecca, thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!

8/10 Good

Yuris T.

Liked: Cleanliness
Very comfortable! Great location!!
The apartment had everything we needed for a comfortable stay. It was clean and it was nice to find toiletries, clean towels and clean sheets. The apartment is on the river, nice balcony with plenty of seating, the pool helped a lot to entertain the kids and cool off after a long day floating the river, walking distance to restaurants, bars, shopping, water attractions, etc. we have not complaints but the DVD not working, unfortunately we found out after renting movies for the kids to relax. We tried calling the management company to solve the issue, but never heard back from them. Besides that and not having a keurig coffee maker, nothing negative to say. I’ll stay here again.
Stayed 2 nights in Jun 2023
Response from VrboOwner on Jul 9, 2023
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Lynn P.

Liked: Cleanliness
Great condo
Accurate description, clean and comfortable property in a great location. It was a little hard for us to find initially and we had trouble with the door code, but the property service was responsive and provided a quick workaround. Will definitely stay there again in the future.
Stayed 2 nights in May 2023
Response from VrboOwner on Jun 21, 2023
Thank you for taking the time to review your stay with us. We apologize for the impact we had on you with the door code. We appreciate this feedback, and we will continue to work with both our local operations manager and the homeowner to make improvements to this home. We hope you will give us the opportunity to host you again.