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Reviews of Studio 6 New Braunfels, TX

2 out of 5
Studio 6 New Braunfels, TX
1214 N. BUSINESS 35, New Braunfels, TX

Reviews

6.2
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was amazing. The rooms were very clean.
Stayed 1 night in May 2024

2/10 Terrible

Laura, Grand Prairie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
toilet was NO flushing, called the service desk, I was told to go get a plunger to fix it my self. I asked for towels for the 2nd day, the front desk lady demanded that I bring the dirty towels, when ITS the housekeeping job to replace towels
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Laura, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

8/10 Good

Roger

Liked: Cleanliness, staff & service
Limited parking.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Roger,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Harold

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It sucked air
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Harold, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Steven, APO

Business traveler
Liked: Cleanliness, staff & service
Close to I-35. Lots of dining nearby. Close to Gruen, Texas.
Stayed 16 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi StevenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Jackie,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Olga

Stayed 1 night in Feb 2024

2/10 Terrible

Brian David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had been torn up by past guests and was in disrepair. Many patches needed in the walls, and basic things like clothing hooks, nightstands, or a clock were missing. One of the lights didn't work. Would not recommend.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife, my daughter and I had to leave the hotel in the middle of the night because our room was infested with cockroaches... the person in charge did nothing... he just told us that we will contact the manager the next morning
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Andres,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6